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Co-ordinate and facilitate hui in an Iwi/Māori social services setting
Level
6
Credits
9
Purpose
People credited with this unit standard are able to: receive and manage a
referral for a hui in an Iwi/Māori social services setting; co-ordinate planning
of the hui programme; facilitate the opening of the hui; facilitate hui
discussion; and facilitate closure of the hui.
Subfield
Social Services
Domain
Iwi/Māori Social Services
Status
Registered
Status date
25 February 2008
Date version published
25 February 2008
Planned review date
31 December 2012
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA, industry
and teaching professional in the same field from another
provider.
Standard setting body (SSB)
Community Support Services ITO Limited (Careerforce)
Accreditation and Moderation Action Plan (AMAP) reference
0222
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
People awarded credit in this unit standard are able to implement Te Tiriti o Waitangi
in the social services according to the authority and resources available to them, and
are able to demonstrate application of this competence to the context of assessment
for this unit standard (for further clarification, please refer to Unit 7928, Implement Te
Tiriti o Waitangi in the social services).
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2
Assessment notes:
This unit standard may be assessed on the basis of evidence of demonstrated
performance in the workplace, or through the use of simulated workplace situations
that closely approximate the performance required in workplace settings. Workplace
settings may include field education placements. Evidence must be obtained from at
least two actual workplace situations; or from one actual workplace and one
simulated workplace situation. Competence needs to be demonstrated in two
service user situations.
People awarded credit in this unit standard demonstrate competence in working with
service users in an holistic manner according to models of practice within te ao
Māori. Service users are responded to in accordance with tikanga practices of te ao
Māori and within the Iwi/Māori social services environment in which assessment for
this unit standard is taking place.
People awarded credit in this unit standard show that their actions through all
elements are guided and supported by valid theory for social service practice.
Evidence is required of social service theory that is derived from authoritative
sources, which may include but are not limited to: body of knowledge related to
Iwi/Māori social service work; cultural theory; practice research.
Definitions of Māori words will be those relevant and in common usage in an
Iwi/Māori social services context.
Local iwi or hapū aims and objectives underpin the national standard basis of this
unit standard. The definitions of Māori words and concepts in the local dialect must
be verified by the local iwi and/or hapū.
The context of the unit standard is limited to local rohe or takiwā; where local rohe
are also occupied by a number of other iwi or hapū, the tangata whenua or mana
whenua view will take precedence. Other iwi or hapū views should be encouraged in
order to enrich and enhance understanding of key Māori concepts and practices.
Performance of the elements must reflect the roles taken by male and female
workers as applicable.
Some social services workers facilitate whānau hui under statutory authority. People
credited with this unit standard know all pertinent aspects of legislation that is
relevant to the assessment context. In the context of this unit standard, relevant
legislation may include but is not limited to: Adoption Act 1955, Care of Children Act
2004, Children, Young Persons and Their Families Act 1989, Family Proceedings Act
1980, Mental Health (Compulsory Assessment and Treatment) Act 1992, Protection
of Personal and Property Rights Act 1988.
3
Glossary:
Characteristics and needs of the participants in the hui may be physical, spiritual, or
mental. Characteristics and needs include age and stage of development, culture,
disability, family or professional roles, gender, health status, language, sexual
orientation, and needs for physical comfort, safety, and privacy.
Hui in the context of this unit standard may include but is not limited to a whānau hui,
Iwi/Māori social service hui, board meeting.
The term social service worker is used in this unit standard to refer to the person
seeking credit. Social service workers include but are not limited to: community
workers, counsellors, kaiāwhina, social workers, kaitautoko, youth workers, and
others who deliver social services; whether paid or unpaid.
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4
All communications with service users are dealt with according to tikanga practices of
te ao Māori and the standards of the Iwi/Māori social services environment in which
assessment for this unit standard is taking place. Confidentiality issues are defined
through negotiation with service users and their informed consent, and criteria
established by service provider guidelines. Other relevant criteria may include but
are not limited to: Official Information Act 1982, Privacy Act 1993, service provider
codes of conduct, codes of practice issued by the Privacy Commissioner, social
service codes of ethics, and service provider staff manuals, strategic plans, kawa,
and tikanga.
Elements and performance criteria
Element 1
Receive and manage a referral for a hui in an Iwi/Māori social services setting.
Performance criteria
1.1
Referrals are received and recorded according to contractual agreements and
service provider guidelines.
1.2
The service user and other key members for ongoing consultation are identified
according to agreement with the service user.
1.3
Referrals are assessed for relevance to the Iwi/Māori social service setting and
accepted or diverted according to consultation with the service user and service
provider guidelines.
1.4
Referrals are processed through organisational systems in the Iwi/Māori social
service setting according to service provider guidelines.
Element 2
Co-ordinate planning of the hui programme.
Range
key stakeholders may include but are not limited to – the service user, the
service user’s whānau, service providers.
Performance criteria
2.1
Participants in the hui are identified in consultation with key stakeholders.
2.2
The programme is planned in accordance with the goals, objectives,
procedures, and time schedules of the participants.
2.3
Co-ordination of planning is carried out according to agreement with key
stakeholders.
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2.4
Co-ordination identifies and communicates to participants any statutory
provisions that govern the hui or prescribe any requirements for task or process.
2.5
Co-ordination of planning identifies key factors for the hui programme.
Range
2.6
key factors for the hui programme – appropriate venue; kaupapa;
kawa for the hui; date; proposed duration of the hui; resources
such as kai; budget for hosting; travel and accommodation fares
for participants where required.
The key roles for the hui are identified according to agreement with key
stakeholders and service provider guidelines.
Range
key roles include – facilitator, kai karanga, kai korero, kai karakia,
ringawera.
2.7
Participants who have information essential to the kaupapa of the hui are
identified in terms of criteria established by legislation, ethical practice, and
service provider guidelines.
2.8
Participants who are to attend are identified and notified of the plan.
Element 3
Facilitate the opening of the hui.
Performance criteria
3.1
Participants in the hui are welcomed according to the established kawa and any
responsibility on the social service worker for aspects of the mihimihi.
Range
aspects include – karanga, mihimihi, karakia, kai.
3.2
The different roles and functions of participants in the hui are identified
according to the nature and purpose of the hui and the characteristics and
needs of the participants.
3.3
The participants are assisted to identify and agree upon the kaupapa of the hui,
or issues or take to be resolved, and to set objectives.
3.4
The outcomes of any prior discussions with the participants about the kaupapa
of the hui are communicated to the hui and agreement is sought.
3.5
Participants who have information essential to the kaupapa of the hui are
assisted to make this information available in a manner that acknowledges the
characteristics and needs of the other participants in the hui.
3.6
Any statutory provisions that govern the hui or prescribe any requirements for
task or process are identified and communicated to participants in the hui
through the facilitation process.
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Element 4
Facilitate hui discussion.
Performance criteria
4.1
Facilitation is carried out according to the established kawa and the kaupapa of
the hui.
4.2
Facilitation is directed towards assisting the process of the hui, maintaining
progress towards achieving agreed objectives, and development of any required
plan.
4.3
Facilitation is appropriate to the characteristics and needs of the participants in
the hui.
4.4
Facilitation of the hui is in accordance with any statutory requirements on the
facilitator, participants in the hui, and the kaupapa of the hui.
4.5
The hui is assisted to work towards consensus agreement on plans to achieve
objectives.
Element 5
Facilitate closure of the hui.
Performance criteria
5.1
The hui is assisted to work towards consensus agreement on outcomes of the
hui.
5.2
Any plans are recorded according to agreement with participants in the hui.
5.3
Records include identification of the responsibilities of participants in the hui,
including the facilitator, and details of the time, date, and venue of any further
hui.
5.4
The hui is closed according to the established kawa and any responsibility on
the social service worker for aspects of the closure.
Range
5.5
closure – karakia, poroporoaki.
Facilitation is carried out in accordance with criteria established by legislation,
ethical practice, and service provider guidelines.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
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Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact Community Support Services ITO Limited (Careerforce)
info@careerforce.org.nz if you wish to suggest changes to the content of this unit
standard.
 New Zealand Qualifications Authority 2016