NZQA registered unit standard
18265 version 2
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Title
Conduct a recorded interview in a Customs environment
Level
4
Credits
10
Purpose
People credited with this unit standard, in the context of a
Customs environment, are able to: prepare for an interview of a
suspect; conduct a recorded interview; and carry out postinterview procedures.
Classification
Public Sector Services > Border Management
Available grade
Achieved
Entry information
Recommended skills
and knowledge
Recommended: Unit 18643, Demonstrate knowledge of the
powers of a Customs officer, or demonstrate equivalent
knowledge and skills.
Explanatory notes
1
Performance in relation to the outcomes and evidence requirements must comply
with current legislation, policies and procedures, including:
Customs and Excise Act 1996;
New Zealand Bill of Rights Act 1990;
Children, Young Persons, and Their Families Act 1989 (Children and Young
Persons);
Misuse of Drugs Act 1975;
Misuse of Drugs Amendment Act 1978;
Health and Safety in Employment Act 1992;
The State Services Code of Conduct, Standards of Integrity and Conduct (available
from www.ssc.govt.nz);
New Zealand Customs Service Code of Conduct (available from NZ Customs
Service, PO Box 2218, Wellington 6140, www.customs.govt.nz).
2
Definitions
Exhibit refers to a document or other object that is taken by a Customs officer, and
may be produced before the Court as evidence to support a charge.
Interview in the context of this unit standard refers to a formally structured
questioning of a person to a standard that may be used as evidence. Audio or visual
recordings or a mix of both may be used however where these facilities are
unavailable at the location and time of interview, a paper record of the interview is
required.
Organisational requirements refer to instructions to staff on policies, procedures, and
methodologies which are documented and are available in the workplace. They must
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
18265 version 2
Page 2 of 4
be consistent with applicable legislation and any other applicable compliance
requirements.
Outcomes and evidence requirements
Outcome 1
Prepare for an interview of a suspect in a Customs environment.
Evidence requirements
1.1
Objectives of the interview are established.
1.2
Suitable location for the interview is located.
Range
1.3
includes but is not limited to - seating, recording equipment,
security.
Areas to be covered during interview are identified.
Range
areas may include but are not limited to – undeclared goods,
unacceptable documentation, travel history, Intelligence Directed
Profile (IDP), exhibits located during a search (baggage and/or
Category B).
1.4
Interview witness is assigned and briefed in accordance with organisational
requirements.
1.5
Needs of suspect are identified and addressed in accordance with
organisational requirements.
1.6
Items relevant to the interview are prepared and made available in accordance
with organisational requirements.
Range
may include but not limited to documentation, exhibits.
Outcome 2
Conduct a recorded interview in a Customs environment.
Range
evidence of one method is required - visual, audio, written.
Evidence requirements
2.1
The interview environment is arranged in accordance with organisational
requirements.
2.2
Interviewing officer provides required information at opening of interview.
Range
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SSB Code 100401
name, rank, job title, date, time, location of interview.
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
2.3
All relevant personal details are obtained from the interviewee in accordance
with organisational requirements
Range
2.4
name, address, date of birth, occupation.
Any other person in the room is asked to identify themselves by stating their
name, occupation, and address.
Range
2.5
18265 version 2
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other person includes witnessing officer, solicitor.
Suspect is given the standard caution and advised of other rights.
Range
includes but is not limited to – Bill of Rights, Children and Young
Persons (if applicable).
2.6
Legal requirements under the Customs and Excise Act 1996 are explained to
the suspect.
2.7
Non-verbal signals from the suspect (facial and body language) are recorded in
notebook in accordance with organisational requirements.
2.8
The question sequence aligns with the interview objectives.
2.9
The questioning technique and language used suits the context and suspect.
2.10
The relationship established with the suspect within the interview assists in
achieving the purpose of the interview.
2.11
The interview is concluded in a manner which suits the context and suspect.
Outcome 3
Carry out post-interview procedures in a Customs environment.
Evidence requirements
3.1
Suspect is advised of the procedure subsequent to the interview.
Range
prosecution, dismissal.
3.2
Statements made by suspect during interview are confirmed by them.
3.3
Suspect is released in accordance with organisational requirements.
3.4
Log book entry is updated in accordance with organisational requirements.
3.5
Report on interview is prepared and submitted in accordance with
organisational requirements.
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
18265 version 2
Page 4 of 4
Status and review information
Registration date
16 July 2010
Date version published
16 July 2010
Planned review date
1 February 2015
Accreditation and Moderation Action Plan (AMAP) reference
0121
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, or
an inter-institutional body with delegated authority for quality assurance, before they can
report credits from assessment against unit standards or deliver courses of study leading
to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Consent requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact The Skills Organisation info@skills.org.nz if you wish to suggest changes
to the content of this unit standard.
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016