NZQA registered unit standard
18250 version 3
Page 1 of 2
Title
Question a person as a Customs officer
Level
3
Credits
4
Purpose
People credited with this unit standard are able to describe the
legal powers of a Customs officer to question a person in
accordance with organisational requirements, and apply
questioning techniques as a Customs officer.
Classification
Public Sector Services > Border Management
Available grade
Achieved
Explanatory notes
1
Performance in relation to the outcomes and evidence requirements must comply
with current legislation, policies and procedures, including:
Customs and Excise Act 1996;
Children, Young Persons, and Their Families Act 1989;
New Zealand Bill of Rights Act 1990;
Goods and Services Tax Act 1985;
Immigration Act 2009;
Maritime Security Act 2004;
Health and Safety in Employment Act 1992;
The State Services Code of Conduct, Standards of Integrity and Conduct (available
from www.ssc.govt.nz);
New Zealand Customs Service Code of Conduct (available from NZ Customs
Service, PO Box 2218, Wellington 6140, www.customs.govt.nz).
2
Organisational requirements refer to instructions to staff on policies, procedures, and
methodologies which are documented and are available in the workplace. They must
be consistent with applicable legislation and any other applicable compliance
requirements.
Outcomes and evidence requirements
Outcome 1
Describe the legal powers of a Customs officer to question a person in accordance with
legislative requirements.
Evidence requirements
1.1
Description explains the purpose of questioning as an enforcement tool in terms
of determining risk.
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
18250 version 3
Page 2 of 2
1.2
Description explains the scope of an officer’s ability to question.
1.3
Description includes the consequences of a person not answering, or incorrectly
answering questions.
Outcome 2
Apply questioning techniques as a Customs officer.
Evidence requirements
2.1
A range of questioning techniques are demonstrated to elicit information
relevant to suit the situation and in accordance with organisational
requirements.
Range
questioning techniques may include but are not limited to – open
ended questions, reflective, overlapping.
Status and review information
Registration date
16 July 2010
Date version published
16 July 2010
Planned review date
1 February 2015
Accreditation and Moderation Action Plan (AMAP) reference
0121
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, or
an inter-institutional body with delegated authority for quality assurance, before they can
report credits from assessment against unit standards or deliver courses of study leading
to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Consent requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact The Skills Organisation info@skills.org.nz if you wish to suggest changes
to the content of this unit standard.
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016