NZQA Expiring unit standard
13349 version 5
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Title
Restore water affected carpet
Level
4
Purpose
Credits
12
This unit standard is for people training for the carpet cleaning
industry.
People credited with this standard are able to: determine
damage to carpet and secondary effects of water damage to
surrounding building material and contents; perform restorative
work; and report outcome of restorative work.
Classification
Cleaning and Caretaking > Carpet and Textile Cleaning
Available grade
Achieved
Entry information
Critical health and
safety prerequisites
Unit 25918, Follow safe work practices in the carpet cleaning
and restoration industry, or demonstrate equivalent knowledge
and skills.
Explanatory notes
1
Competence demonstrated in assessment against this standard must comply with
the requirements of:
Consumers Guarantee Act 1993;
Employment Relations Act 2000;
Hazardous Substances and New Organisms Act 1996;
Health and Safety in Employment Act 1992;
Resource Management Act 1991;
AS/NZS 2455.1:2007 Textile floor coverings – Installation practice – General;
AS/NZS 2455.2:2007 Textile floor coverings – Installation practice – Carpet tiles;
AS/NZS 3733:1995 Textile floor coverings – Cleaning and maintenance of residential
and commercial carpeting;
CRI Green label – www.carpet-rug.org;
S100 Standard and Reference Guide for Professional Carpet Cleaning – 2002
(IICRC Publications);
ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage
Restoration – 2006 (IICRC Publications);
ANSI/IICRC S520 Standard and Reference Guide for Professional Mould
Remediation – 2008 (IICRC Publications).
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NZQA Expiring unit standard
13349 version 5
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2
Definitions
Industry best practice refers to enterprise and/or establishment requirements and
practices which are in accordance with applicable legislation, regulations and safety
data sheets.
Organisational requirements refers to instructions to staff on policy procedures and
methods relating to cleaning in the workplace (including health and safety) and the
application of any written procedures which are documented in memo or manual
format and are available in the workplace.
3
Assessment against this standard must include category 3 water damage and this
must be undertaken on-the-job. The trainee may then select either category 1 or
category 2 water damage, that assessment maybe undertaken on-the-job or in a
simulated environment.
4
Building repairs (walls, floors, subfloors, ceilings, and staircases/wells) must be
completed by a qualified tradesman to the appropriate standard.
Outcomes and evidence requirements
Outcome 1
Determine damage to carpet and secondary effects of water damage to surrounding
building material and contents.
Range
damage which may detrimentally impact later on the restoration to pre-loss
condition of carpet, including – floor surfaces, sub-floors, skirting boards, walls,
doors, ceilings, staircases/wells, microbial contamination, carpet seams,
delamination of secondary backing, condition of underlay, naplock bars, smooth
edges, insulation.
Evidence requirements
1.1
Categories of water damage are identified in accordance with industry best
practice.
Range
1.2
Classes of water damage are identified in accordance with industry best
practice.
Range
1.3
category 1, 2, and 3 (as per IICRC S500).
class 1, 2, 3, and 4 (as per IICRC S500).
Assessment of location determines cause and extent of damage in accordance
with industry best practice.
Range
cause, actual damage, potential secondary damage, extent of
damage.
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NZQA Expiring unit standard
1.4
Assessment of location determines potential health and safety risks of damage,
class and category of water damage.
Range
1.5
microbial contamination, biohazard contamination, electrical
hazard, slips, trips or falls, lifting and strains, structural damage.
Water category – category 1, 2, 3 (as per IICRC S500).
Water damage class – class 1, 2, 3, 4 (as per IICRC S500).
Assessment of location determines resources and procedures necessary to
perform restoration.
Range
1.6
13349 version 5
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resources may include – staffing requirements, furniture
blocks/tabs, psychrometric calculations and documentation, nonpenetrating moisture meter, penetrating moisture meter, thermo
hygrometer, water extractor, air mover, dehumidifier, stain removal
chemicals, antimicrobial chemicals, anti-browning chemicals,
carpet awl, claw hammer, knee kicker, base mould lifter, hook
knife, stanley knife, screwdrivers.
Procedures may include – cutting carpet, uplifting carpet, restoring
or replacing underlay, on-site or off-site drying of carpet, open or
closed drying system, uplift naplock bars and smooth edges.
Results of assessment and recommendations for restoration of water affected
carpet are documented and reported to stakeholders in accordance with
industry best practice.
Range
stakeholders may include – insurance company or agent, landlord,
property owners, property manager, government agencies, local
authorities, building occupier.
Outcome 2
Perform restorative work.
Evidence requirements
2.1
Chattels are moved in accordance with client requirements and/or
organisational requirements.
2.2
Correct treatments are applied to carpet in accordance with industry best
practice.
Range
2.3
antimicrobial, anti-browning, stain treatments.
Damage which may have a detrimental impact on the relaying of carpet is
documented in accordance with industry best practice.
Range
may include – floor surfaces, subfloors, skirting boards, walls,
doors, ceilings, staircases/wells, carpet stains, carpet seams,
smooth edges, delamination of secondary backing.
Evidence of seven is required.
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2.4
Personal protective equipment (PPE) for the task being undertaken is selected
and used in accordance with industry best practice.
Range
2.5
13349 version 5
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gloves, footwear, eye or face protection, head protection, overalls
or uniform, ear protection, respiratory protection.
Procedures selected for removing moisture from the affected indoor
environment are in accordance with industry best practice.
Range
use of extraction equipment, airmovers, dehumidifiers, moisture
detection equipment, HVAC (Heating, Ventilation, and Air
Conditioning system).
2.6
Equipment is operated in accordance with manufacturer's instructions.
2.7
Restorative procedures return carpet, as near as possible, to its pre-existing
condition.
Range
deodorising, sanitising, cleaning, installation consumables,
reinstallation.
Outcome 3
Report outcome of restorative work.
Evidence requirements
3.1
The outcome of restorative work is documented, showing extent to which
restoration to pre-existing condition has been achieved and reported to
stakeholders in accordance with industry best practice.
Range
stakeholders may include – insurance company or agent, landlord,
property owners, property manager, government agencies, local
authorities, building occupier.
Replacement information
This unit standard was replaced by unit standard 29390.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
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SSB Code 101814
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NZQA Expiring unit standard
13349 version 5
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Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
20 December 1998
31 December 2014
Review
2
27 April 2004
31 December 2014
Review
3
16 October 2009
31 December 2014
Review
4
18 October 2012
31 December 2018
Review
5
21 April 2016
31 December 2018
Consent and Moderation Requirements (CMR) reference
0004
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016