NZQA Expiring unit standard 26926 version 2 Page 1 of 7 Title Conduct significant compliance investigations Level 6 Purpose Credits 25 This unit standard is intended for people who work in compliance roles in public sector organisations. People credited with this unit standard are able, for significant compliance investigations, to: communicate and modify operational direction, as required, throughout; conduct the initial and field phases; and finalise. Classification Public Sector Compliance > Public Sector Compliance Investigations Available grade Achieved Explanatory notes 1 Legislation and guidelines applicable to this unit standard may include but are not limited to: Criminal Disclosure Act 2008; Evidence Act 2006; Victims Rights Act 2002; Privacy Act 1993; New Zealand Bill of Rights Act 1990; Children, Young Persons, and Their Families Act 1989; Local Government Official Information and Meetings Act 1987; Official Information Act 1982; Crimes Act 1961; Summary Proceedings Act 1957; specific legislation mandating the powers and duties of persons carrying out a compliance role in a specific organisation and/or any other legislation applicable to a particular compliance situation (e.g. Fisheries Act 1996, Resource Management Act 1991); and Crown Law Office Prosecution Guidelines, 1 January 2010, available at http://www.crownlaw.govt.nz/uploads/prosecution_guidelines.pdf. Legislation includes any applicable subordinate legislation such as regulations, bylaws, and licence conditions. Any legislation or guideline superseding any of the above will apply for the purpose of assessment. The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA Expiring unit standard 26926 version 2 Page 2 of 7 2 This unit standard does not cover the knowledge and skills to plan and manage significant compliance investigations; these are covered by unit standard 26925, Plan and manage significant compliance investigations. Therefore, for the purpose of this unit standard, the candidate is working to an investigation plan, whether or not this plan has been developed by or with help from the candidate. 3 Outcome 1 relates to the ongoing management of the operational direction of the investigation, while outcomes 2-4 relate to the process of conducting the investigation. 4 Demonstration of knowledge and skills must be consistent with any applicable code or codes of conduct such as the New Zealand State Services Code of Conduct, Standards of Integrity and Conduct (available from http://www.ssc.govt.nz) and/or any other organisation-specific code or codes of conduct. 5 A significant compliance investigation, for the purpose of this unit standard, is a compliance investigation with characteristics that may include but are not limited to – high probability of leading to prosecution or formal enforcement action; risk assessment and/or reassessment; a reasonably high level of risk in terms of, for example, liability or public exposure; peer review; use of outside experts; the potential for escalation; revisiting of the case or situation; a longer timeframe than a routine investigation; a high level of critical thinking, analysis, planning, and knowledge; use of specialised tools; the use of statutory powers. 6 Range Evidence of at least two significant investigations is required. 7 Definitions Case refers to a problem or situation involving non-compliance, alleged noncompliance, or possible non-compliance requiring a regulatory response. Case management system is the system that is established to plan, manage, record, and review a case. Compliance (role of) refers to the role, in a public sector organisation, of assessing compliance subjects’ levels of adherence with regulatory requirements and carrying out any appropriate intervention. Compliance investigation refers to the process of gathering and assessing information to determine facts and, thereby, to determine degree of compliance or otherwise. Compliance subject refers to a natural person or an entity that is subject, in a particular compliance context, to being regulated. Elements (of offences) are the underlying factors which are common or rudimentary to any offence. They are: 1 A physical element, called 'the act', referred to as actus reus. 2 A mental element or state of mind, called 'the intent', referred to as mens rea. Field phase (of an investigation) refers to the active or operational phase of an investigation, and does not preclude an entirely office based investigation. Forensic refers to the use of scientific methods in investigations. Ingredients refer to the details or components of an offence which are unique to the offence and which must be proven. Intelligence is information to which an interpretation has been applied following analysis of that information. The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA Expiring unit standard 26926 version 2 Page 3 of 7 Investigation plan, for the purpose of this unit standard, may be a written document or documents and/or an approved organisational process. Offence is a violation or breach of a law or rule. For the purpose of this unit standard, offences may incorporate any non-compliance with statute, Regulations, Bylaws, licence conditions, and other derivatives. Organisation refers to a public sector organisation, as listed in the Public Sector Directory at http://psd.govt.nz/list/index.php. Organisational requirements refer to instructions to staff on policies, procedures, and methodologies which are documented and are available in the workplace. Other organisations refer to other compliance organisations with which one’s own organisation interacts for compliance purposes and may also refer to any organisation or service, other than a compliance organisation, which supports own organisation’s compliance activity. Examples are a university service for expert advice or witnesses, a forensic computer analyst, a transcribing service, a law firm, a business consultancy, a process server. Persons relevant to the investigation refer to persons (individuals and/or corporate entities) that may include but are not limited to – complainants, witnesses, suspects, next-of-kin, neighbours, legal representatives, experts, other organisations. Scene refers to the physical place where an apparent offence is or has been committed and/or where any physical evidence leading to possible establishment of an offence is located. Suspect refers to a person suspected of breaching a rule or involved in breaching a rule. Other terms used for suspect may include but are not limited to – duty holder, potentially liable party (civil or criminal), person of interest, party who is the focus of investigation or compliance action, responsible person, respondent, alleged offender. A person may be a legal entity such as a limited liability company. Outcomes and evidence requirements Outcome 1 Communicate and modify operational direction, as required, throughout significant compliance investigations. Evidence requirements 1.1 Implementation of the investigations is in accordance with the investigation plans. Range 1.2 plans – original and/or as modified. A process of continual assessment against the aims and objectives of the investigations is applied to evaluate progress, and new operational directions are implemented in response to changed circumstances. Range The Skills Organisation SSB Code 100401 changed circumstances may include but are not limited to – change in terms of critical evidence, withdrawal or reduction of allocated resources; allocated resources may include but are not limited to – human, physical, financial, other organisations. New Zealand Qualifications Authority 2016 NZQA Expiring unit standard 1.3 Any adjustments to the operational direction of the investigations are justified in terms of meeting the investigations’ aims and objectives. Range 1.4 26926 version 2 Page 4 of 7 adjustments may relate but are not limited to – new information, risk factors. Briefings and debriefings of all relevant personnel are conducted to ensure the sharing of information and are in accordance with organisational requirements and needs of the investigation. Range briefings and debriefings – formal and/or informal, oral and/or written; all relevant personnel may include but are not limited to – team members, investigation supervisors, external organisations. Outcome 2 Conduct the initial phases of the significant compliance investigations. Evidence requirements 2.1 Commencements of the investigations are in accordance with the investigation plans. Range 2.2 Existing intelligence and/or other information is researched and incorporated into the investigation files in accordance with organisational requirements. Range 2.3 may include but is not limited to – the notification of offences, information associated with the allegations, information that may directly or indirectly bear on the investigations; research methods may include – database search, initial enquiries, discussion with colleagues. Resources for the investigations are identified and accessed in accordance with organisational requirements and the investigation plans. Range 2.4 investigation plans – original and/or as modified. investigation plans – original and/or as modified. Preliminary enquiries are conducted in accordance with organisational requirements and needs of the investigations. The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA Expiring unit standard 26926 version 2 Page 5 of 7 Outcome 3 Conduct the field phases of the significant compliance investigations. Evidence requirements 3.1 Information is gathered and recorded in accordance with powers, needs of the investigations, and organisational requirements. Range may include but is not limited to – formal interviews of persons relevant to the investigation, exercise of statutory powers, surveillance, electronic monitoring, testing, reconciling, external data sets, forensic analysis, scene examination, sampling, database searches, general enquiries. 3.2 All information obtained throughout the conduct of the investigations is assessed to determine relevance, reliability, and any evidence gaps, and is documented in accordance with organisational requirements. 3.3 The relevance and reliability of information sources are assessed in accordance with organisational requirements. Range 3.4 information sources may include but are not limited to – witnesses, complainants, informants, possible suspects, other organisations. Evidence from obtained information is controlled and documents and/or exhibits are processed and secured, in accordance with organisational requirements. Outcome 4 Finalise the significant compliance investigations. Evidence requirements 4.1 Liability is determined for suspects in terms of legislation, elements, and ingredients related to the offences. Range considerations for determining liability may include but are not limited to – jurisdiction; understanding of facts; relating law to facts; identifying offences relevant to facts; categorising offences; considering statutory and common law defences; identifying exemptions, justifications, and excuses. 4.2 Decisions and/or recommendations regarding the investigations’ outcomes are made in accordance with the organisation’s enforcement criteria. 4.3 Decisions and/or recommendations are forwarded to the relevant authorities for consideration and/or any necessary enforcement actions are initiated, in accordance with organisational requirements. The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA Expiring unit standard 26926 version 2 Page 6 of 7 4.4 All persons relevant to the conduct of the investigations are advised of investigation outcomes in accordance with organisational and any legal requirements. 4.5 Investigation documentation produced is in the required format, meets requirements for grammar, language, and punctuation, and is filed, in accordance with organisational requirements. 4.6 Case management systems are updated to reflect the status of the investigations in accordance with organisational requirements. 4.7 Investigation documentation and/or exhibits are returned, disposed of, and/or retained in accordance with legal and organisational requirements. Replacement information This unit standard and unit standard 26925 were replaced by unit standard 29207. This unit standard is expiring. Assessment against the standard must take place by the last date for assessment set out below. Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 15 April 2011 31 December 2020 Review 2 18 February 2016 31 December 2020 Consent and Moderation Requirements (CMR) reference 0121 This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Please note Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards. Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMRs). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA Expiring unit standard 26926 version 2 Page 7 of 7 Comments on this unit standard Please contact Learning State Limited qualifications@learningstate.govt.nz if you wish to suggest changes to the content of this unit standard. The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016