NZQA registered unit standard
28134 version 1
Page 1 of 3
Title
Build and maintain relationships in a public health context
Level
5
Credits
10
Purpose
People credited with this unit standard are able to build and
maintain relationships with communities using culturally
appropriate values, processes and protocols in a public health
context.
Classification
Health, Disability, and Aged Support > Public Health Practice
Available grade
Achieved
Explanatory notes
1
Legislation and policies relevant to this unit standard include the New Zealand Public
Health and Disability Act 2000 and subsequent amendments.
2
References
Achieving Health for All People – Whakatutuki Te Oranga Hauora Mo Ngā Tāngata
Katoa, Wellington, Ministry of Health, 2003;
The Ottawa Charter available at
http://www.who.int/healthpromotion/conferences/previous/ottawa/en/;
Te pai me te oranga o nga iwi: Health for all people. An Overview of Public Health,
Wellington, Ministry of Health, 2002, available at http://www.health.govt.nz/;
The New Zealand Health Strategy, Wellington, Ministry of Health, 2000;
World Health Organisation http://www.who.int/en/.
3
Definitions
Communities can be identified by culture, geographical location, etc.
Culture refers to the shared beliefs, values, customs, and practices that are common
to a particular group or organisation. Culture includes, but is not limited to – ethnicity,
age, disability, gender, sexual orientation, religious or spiritual belief, socio-economic
status, occupation, organisational background.
Outcomes and evidence requirements
Outcome 1
Build relationships with communities using culturally appropriate values, processes and
protocols in a public health context.
Range
evidence is required for two communities one of which must be Māori.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
28134 version 1
Page 2 of 3
Evidence requirements
1.1
Evidence must show which culturally appropriate values, processes and
protocols were selected to assist in building each relationship.
1.2
Evidence must show how the culturally appropriate values, processes and
protocols were decided upon to assist in building each relationship.
Outcome 2
Maintain relationships with communities using culturally appropriate values, processes and
protocols in a public health context.
Range
evidence is required for two communities one of which must be Māori
Evidence requirements
2.1
Evidence must show that the relationship was maintained.
2.2
Evidence must include a timeline summary of interactions over the period the
relationship was maintained.
2.3
Evidence must outline which public health outcome has been promoted.
2.4
Evidence must reflect on the level of success in promoting the desired public
health outcome.
Planned review date
31 December 2018
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
20 February 2014
N/A
Consent and Moderation Requirements (CMR) reference
0024
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
28134 version 1
Page 3 of 3
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact the Community Support Services ITO Limited info@careerforce.org.nz if
you wish to suggest changes to the content of this unit standard.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016