NZQA Expiring unit standard
20929 version 3
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Title
Demonstrate safe and professional practice in the salon environment
Level
3
Credits
Purpose
6
This unit standard is for people in the hairdressing industry who
wish to develop knowledge and skills in removing unwanted
additives from hair.
People credited with this unit standard are able to: demonstrate
knowledge of additives in hair; prepare to remove and remove
aniline derivative tint from hair; and complete follow-up actions.
Classification
Beauty Services > Salon Skills
Available grade
Achieved
Entry information
Critical health and
safety prerequisites
Open.
Explanatory notes
1
Definitions
co-workers may include but are not limited to salon assistants, apprentices, senior
operators, receptionists, supervisors, salon trainers, and managers;
senior co-workers may include but are not limited to senior operators, supervisors,
salon trainers, and managers;
salon refers to a hairdressing salon, barbershop, or beauty salon where the salon is
registered under the Health (Registration of Premises) Regulations 1966 and has
paying clients;
salon environment may be a workplace and/or training salon;
procedures of the salon environment refer to the documented and/or accepted work
practices within that salon environment. They may include instructions from senior
co-workers;
salon requirements refer to industry and legislative requirements relevant to the type
of salon, for example those contained in:
Sections 6 and 7 of the Health (Hairdressers) Regulations 1980;
Health and Safety in Hairdressing: An Evaluation of Health and Safety Management
Practices in the Hairdressing Industry (Wellington: Department of Labour, 2007)
available at http://www.dol.govt.nz/PDFs/hairdressing.pdf;
Privacy Act 1993, Consumer Guarantees Act 1993; Fair Trading Act 1986, Health
and Safety in Employment Act 1992, Hazardous Substances and New Organisms
Act 1996, Human Rights Act 1993, and Smoke-free Environments Act 1990;
enterprise fire and emergency policies and procedures; and Health (Registration of
This unit standard is
expiring
NZ Hairdressing Industry Training Organisation Inc
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
20929 version 3
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Premises) Regulations 1966, and Fire Safety and Evacuation of Buildings
Regulations 2006;
professional code of ethics may include but is not limited to the NZ Association of
Hairdressers Inc. Code of Ethics, which can be accessed at
www.nzhairdressing.org.nz; and the Hairdressing Industry Standards, which can be
accessed at http://www.hito.org.nz.
2
Useful references for this unit standard include the Employers’ Training Manual, and
the Training Record Book. Both of these publications, and others that may be of use,
can be obtained from the New Zealand Hairdressing Industry Training Organisation
Inc., PO Box 11764, Wellington 6142, or via http://www.hito.org.nz.
3
Salon requirements must be adhered to for all aspects of this unit standard.
4
Assessment against element 6 of this unit standard will include evidence collected
over a period of 10 consecutive scheduled working days. The 10 consecutive
scheduled working days should allow for, but not include, valid absences.
Outcomes and evidence requirements
Outcome 1
Demonstrate knowledge of personal health and hygiene.
Evidence requirements
1.1
Elements of personal health are described in accordance with the procedures of
the salon environment.
Range
1.2
includes but is not limited to – diet, exercise, rest, Occupational
Overuse Syndrome (OOS) prevention, sleep management, stress
management, dermatitis prevention, allergy management, drug
and alcohol awareness.
This unit standard is
Requirements for personal hygiene are described in accordance with the
procedures of the salon environment.
expiring
Range
includes but is not limited to – oral, hands, nails, body, feet, hair,
body piercing, clothing, footwear.
Outcome 2
Demonstrate knowledge of personal care and safety in a salon.
Range
self, co-workers, clients.
Evidence requirements
2.1
Personal care is described in accordance with the procedures of the salon
environment.
NZ Hairdressing Industry Training Organisation Inc
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
Range
2.2
20929 version 3
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cause and treatment of common ergonomic problems,
management of physical and emotional problems.
Personal safety is described in accordance with the procedures of the salon
environment.
Range
may include but is not limited to:
protection – footwear, protective coverings;
hazards – chemicals and products handling and storage, Material
Safety Data Sheets (MSDS), fire and emergency procedures;
environment – ventilation, cleaning, electrical equipment.
Outcome 3
Demonstrate knowledge of professional behaviour.
Evidence requirements
3.1
Professional code of ethics is identified and summarised.
Range
3.2
includes but is not limited to – industry publication, salon or
enterprise document.
Own professional ethics are identified and explained.
Range
may include but is not limited to – cultural safety, personal
practice.
Outcome 4
Demonstrate knowledge of cultural safety in the salon environment.
This unit standard is
Behaviours that contribute to a safe and supportive salon environment for staff
and clients from differentexpiring
cultural groups are identified.
Evidence requirements
4.1
Range
Māori, Pacific Island, and one other cultural group.
Outcome 5
Demonstrate knowledge of legal requirements related to working in a salon.
Evidence requirements
5.1
The Privacy Act 1993 is explained in terms of its relevance for working in a
salon.
Range
includes the definitions of agency and personal information, and
explanation of privacy principles 5, 9 and 10.
NZ Hairdressing Industry Training Organisation Inc
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
20929 version 3
Page 4 of 5
5.2
Section 5 of the Smoke-free Environments Act 1990 is explained in terms of its
relevance for working in a salon.
5.3
The Consumer Guarantees Act 1993 is explained in terms of its relevance for
working in a salon.
Range
includes the guarantees in respect of goods under sections 6, 7,
and 8, and the guarantees in respect of services under sections 28
and 29.
5.4
The Fair Trading Act 1986 is explained in terms of its relevance for working in a
salon.
5.5
Regulations governing the specific salon environment are explained in terms of
their purpose, the responsibilities they require of a person working in a salon,
and the potential consequences if they are breached.
Range
regulations governing the specific salon environment may include
but are not limited to – Health (Hairdressers) Regulations 1980,
Health (Registration of Premises) Regulations 1966, local
government regulations.
Outcome 6
Maintain safe and professional practice in a salon environment.
Range
ten consecutive days.
Evidence requirements
6.1
Elements that project a positive and professional image are identified in
accordance with the procedures of the salon environment.
This
standard
includesunit
but is not limited
to – facial expression,is
body language,
verbal expression, personal appearance, confidence, attitude.
expiring
Professional image is maintained in accordance with the procedures of the
Range
6.2
salon environment.
Range
6.3
Professional practices are maintained in accordance with the procedures of the
salon environment.
Range
6.4
personal hygiene, personal appearance, body language, verbal
expression.
may include but is not limited to – positive attitude, cultural safety.
Safe practices are maintained in accordance with the procedures of the salon
environment.
Range
self, co-workers, clients.
NZ Hairdressing Industry Training Organisation Inc
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
20929 version 3
Page 5 of 5
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
18 February 2005
31 December 2016
Review
2
20 March 2009
31 December 2016
Review
3
19 March 2015
31 December 2016
Consent and Moderation Requirements (CMR) reference
0020
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
This unit standard is
expiring
NZ Hairdressing Industry Training Organisation Inc
 New Zealand Qualifications Authority 2016