Qualification details
Title
New Zealand Certificate in Floristry (Level 3)
Version
1
Qualification type
Certificate
Level
3
Credits
55
NZSCED
100309
Creative Arts > Visual Arts and Crafts > Floristry
Qualification developer
Primary ITO
Next review
December 2019
Approval date
April 2015
Strategic purpose statement
The purpose of this qualification is to enable the recognition of
intermediate level skills and knowledge required by the floristry
industry.
The qualification is for people with entry level experience who
wish to progress their skills and knowledge in the floristry
industry.
Learners will benefit by having a qualification that recognises
their skills and provides a training and career pathway in the
floristry industry.
The industry will benefit having trainees who can work effectively
and demonstrate intermediate level floristry skills.
Graduates will be capable of working under broad guidance and
will have some responsibility for their own performance.
Graduate profile
Graduates of the qualification will be able to:
-
prepare hand-tied, base medium, and wired floral items
to meet customer specifications for a range of purposes
and occasions
(45 credits)
-
display and maintain plant materials and arrangements
in a retail outlet to maximise their impact
Outcome Statement
(5 credits)
-
provide front-of-shop customer service and refer
complaints
(5 credits)
Education pathway
Qualification Reference 2672
© New Zealand Qualifications Authority 2015
This qualification builds on the New Zealand Certificate in
Floristry (Level 2) [Ref: 2671], and may lead on to the New
Zealand Certificate in Floristry (Level 4) [Ref: 2673].
Page 1 of 3
Employment pathway
Graduates of this qualification are likely to be employed as
Intermediate Florists in floristry retail outlets.
With further work experience and study, graduates may gain
employment as Senior Florists in floristry retail outlets.
Qualification specifications
Qualification award
This qualification may be awarded by the Primary ITO as the
qualification developer and the industry training organisation
arranging training leading to the qualification under section 5 of
the Industry Training Act 1992.
This qualification may also be awarded by an education
organisation accredited under section 250 of the Education Act
1989 to deliver an approved programme leading to this
qualification.
The formal document certifying the award of this qualification will
display the NZQF logo and may also include the name and/or
logo of the awarding education organisation.
Evidence requirements for
assuring consistency
All education organisations offering programmes leading to the
qualification must engage with arrangements for managing
consistency, including covering actual and reasonable related
costs.
Each education organisation is responsible for deciding what
specific evidence it will provide to demonstrate how well its
graduates meet the graduate profile outcomes of the
qualification.
Evidence of the following must be provided:

Student feedback on course delivery and qualification
achievement, their perception of the value of the training,
and suggestions for improvements

Feedback from employers on the level of skills,
knowledge and behaviour demonstrated by graduates of
the qualification

Evidence of effective internal quality assurance systems

Portfolios of work and/or assessment samples
demonstrating the range of student performance within a
programme
TEOs can also provide any other relevant evidence that supports
the consistency review.
Minimum standard of
achievement and standards for
grade endorsements
The minimum standard of achievement required for award of
the qualification will be the achievement of all graduate
outcomes in the graduate profile through successful completion
of an NZQA approved programme.
Other requirements for the
There are no regulatory body or legislative requirements
Qualification Reference 2672
© New Zealand Qualifications Authority 2015
Page 2 of 3
qualification (including regulatory
body or legislative requirements
General conditions for the programme leading to the qualification
General conditions for
programme
The behaviours that contribute to compliance with workplace
procedures, and commercial standards and timeframes are
inherent in the performance of the qualification’s outcomes and
must be considered as part of the assessment process.
Aspects of communication and team work are inherent in these
outcomes and should be part of the assessment process.
Conditions relating to the Graduate profile
Qualification outcomes
Conditions
1
Prepare hand-tied, base
medium, and wired floral items
to meet customer specifications
for a range of purposes and
occasions
Programmes must include the following topics:
Display and maintain plant
materials and arrangements in
a retail outlet to maximise their
impact
Programmes must include the following topics:
Provide front-of-shop customer
service and refer complaints
Programmes must include the following topics:
2
3

design elements and principles
Assessment of this outcome can include a combination of
corsages, bouquets and posies, and bowl designs including all
round and front facing.

materials – quality, care, maintenance and storage
 telephone, face to face
 computer orders
 electronic transactions
 product pricing
 add-on sales
Transition information
Replacement information
This qualification partly replaced the National Certificate in Floristry
(Level 4) with an optional strand in Advanced [Ref: 1151].
Learners currently enrolled in programmes leading to the replaced qualification may either complete the
requirements as specified below, or transfer their results to this replacement qualification.
The last date for entry into programmes leading to the replaced qualification is 31 December 2017. The
last date for award of the replaced qualification is 31 December 2019.
Qualification Reference 2672
© New Zealand Qualifications Authority 2015
Page 3 of 3