Qualification details Title New Zealand Certificate in Offender Management (Level 4) Version 1 Qualification type Certificate Level 4 Credits 60 NZSCED 091199 Society and Culture > Justice and Law Enforcement > Justice and Law Enforcement not elsewhere classified Qualification developer The Skills Organisation Next review December 2019 Approval date April 2015 Strategic purpose statement The purpose of this qualification is to provide the Offender Management sector with operational leaders who have the knowledge, skills and behaviours to lead the safety and security, and care and rehabilitation functions in a New Zealand prison environment. The qualification is for people who are employed as or aspire to become Senior Corrections Officers in a New Zealand prison environment. Outcome Statement Graduate profile Education pathway Qualification Reference 2659 © New Zealand Qualifications Authority 2015 Graduates of this qualification will be able to: - Lead staff to manage safety in a prison environment including the safety of staff, inmates and visitors to the prison environment. - Lead staff to maintain the security of the prison environment. - Lead others to participate in the active management and the rehabilitation of prisoners, and lead a team to actively manage prisoner care activities. - Be accountable and responsible for ensuring that own and direct reports practice and conduct meets professional, ethical and legal requirements and standards. This qualification builds on the skills, knowledge and attributes of a graduate from the prerequisite qualification, the New Zealand Certificate in Offender Management (Level 3) [Ref: 2658]. On completion of this qualification graduates may wish to progress on to specific education pathways such as Compliance or Business and Management. Page 1 of 5 Employment pathway Graduates of this qualification will be able to work in varying frontline operational roles in the Offender Management Sector, private and/or public, such as a Senior Corrections Officer. Qualification specifications Qualification award The candidate shall be awarded the qualification by the accredited Tertiary Education Organisation (TEO) where the programme has been completed. The formal document certifying the award of this qualification includes the full qualification title, the date of award, and the logos of The Skills Organisation, the accredited TEO, and the NZQF. As the qualification developer, The Skills Organisation will maintain a list of graduates of this qualification. The TEO will annually report the names of all graduates awarded the qualification to The Skills Organisation. Evidence requirements for assuring consistency All Tertiary Education Organisations (TEOs) offering this qualification (either arranging training or delivering programmes) must engage with all the arrangements for managing consistency as stated below. The process will be funded by TEOs offering programmes leading to the qualification, to cover actual and reasonable evaluation related costs. TEOs are to seek feedback from the sector regarding their graduates meeting the qualification graduate profile outcomes. This will occur through: - Regular monitoring of trainee progression within either the TEO or the workplace including liaising with employers, teaching staff, training supervisors, and sector managers about the value of the training, graduates, and qualification, to the business. - Regular cross-sector meetings (Advisory Groups) where the changing training needs of the sector can be discussed in light of technology changes, workplace practices, and graduate capabilities. - Independent surveys of graduates and employers to determine if the graduates are appropriate for the workplace. - Providing an alignment matrix of programme outcomes or unit standards against the qualification outcomes. All feedback and results will be presented and made available when a managing consistency event is conducted. The purpose of this managing consistency event is to: Qualification Reference 2659 © New Zealand Qualifications Authority 2015 - review evidence associated with achievement of qualification outcomes. - identify issues or opportunities associated with outcome achievement. Page 2 of 5 Following the event a report to TEOs on their programme consistency with qualification outcomes and any recommendations for maintaining currency of sector context with be provided. For full details of The Skills Organisation arrangements for managing consistency, contact The Skills Organisation at: consistency@skills.org.nz. Minimum standard of achievement and standards for grade endorsements TEOs delivering programmes that lead to the award of this qualification may transfer credit and recognise prior learning in accordance with their own credit recognition policies and procedures. These policies and procedures, and information about associated fees, must be available to the applicant prior to enrolment. To facilitate credit transfer, education organisations must clearly demonstrate the equivalency or comparability between each of the outcomes in the graduate profile, and the assessment components in their programmes. Credit transfer will be automatic where standards on the Directory of Assessment Standards are used for assessment within programmes of study or training leading to this qualification. Other requirements for the qualification (including regulatory body or legislative requirements) Programmes leading towards the award of this qualification must take into consideration the New Zealand prison environment and the legislation applicable. General conditions for the programme leading to the qualification General conditions for programme It is expected that assessment for all outcome statements will be inclusive of best practice documentation for the industry, the use of relevant technology and current best practice policies and procedures. Other generic skills that should be incorporated into the overall outcome statements are: workflow management, work supervision, task and documentation quality control, team leadership, decision making, problem solving, conflict resolution and coaching and mentoring. Conditions relating to the Graduate profile Qualification outcomes Conditions 1 Programme content should include the following topics in the context of the role of a Senior Corrections Officer, or private prison equivalent: Lead staff to manage safety in a prison environment including the safety of staff, inmates and visitors to the prison. (12 credits) Qualification Reference 2659 © New Zealand Qualifications Authority 2015 - The management of incidents at forward control level and understand emergency plans, policies and procedures for a Page 3 of 5 2 3 - Staff briefing on safety and security requirements on a daily basis and coordinate and conduct handovers. (12 credits) - The coordination and supervision of prisoner movements. - Ensure situational and environmental awareness of persons within the prison. - Risk and hazard management within a prison environment. - The supervision of prison visits/visitors including briefs to other staff. Lead others to participate in the active management and the rehabilitation of prisoners, and lead a team to actively manage prisoner care activities. (26 credits) 4 prison site. Lead staff to maintain the security of the prison environment. Be accountable and responsible for ensuring that own and others practice and conduct meets professional, ethical, and legal requirements and standards. (10 credits) Programme content should include the following topics in the context of the role of a Senior Corrections Officer, or private prison equivalent: - Encourage and promote to staff the principles of Active Management including motivational enhancement, pro social modelling, problem solving and exerting positive influence. - Promote collaborative problem solving and provide feedback and positive reinforcement to prisoners. - Ensure daily activities around prisoner care are completed such as referrals, programme attendance, medical appointments and visits. - Manage prisoner needs and minimum entitlements. Programme content should include the following topics in the context of the role of a Senior Corrections Officer, or private prison equivalent: - Ensure own practice and the practice of direct reports meet ethical responsibilities. - Ensure own practice and practice of direct reports comply with legal requirements and standards. Transition information Replacement information This qualification replaces the National Certificate in Offender Management (Level 4) [Ref: 0679]. As this qualification is different in design and content to the replaced National qualification, it is the industry and Standard Setting Body’s preference and recommendation for trainees to enter into programmes leading to the new qualification. Trainees currently enrolled in programmes leading to the replaced qualification may either complete the requirements by 31 December 2019 or transfer to the new qualification. The last date for entry into programmes leading to the replaced qualification is 31 December 2017. The last date to meet the requirements of the replaced qualification is 31 December 2019 at which time it will be designated as discontinued. It is anticipated that no existing candidates will be disadvantaged by these transition arrangements. Qualification Reference 2659 © New Zealand Qualifications Authority 2015 Page 4 of 5 However, anyone who feels that they have been disadvantaged may appeal to The Skills Organisation at the address below: The Skills Organisation FREEPOST 5164 PO Box 24469 Royal Oak Auckland 1345 Telephone 09 525 2590 Email reviewcomments@skills.org.nz Qualification Reference 2659 © New Zealand Qualifications Authority 2015 Page 5 of 5