Qualification details Title New Zealand Diploma in Organisational Risk and Compliance (Level 6) Version 1 Qualification type Diploma Level 6 Credits 120 NZSCED 080317 Quality Management DAS classification Business > Business Operations and Development > Organisational Direction and Strategy Qualification developer The Skills Organisation Next review December 2018 Approval date March 2015 Strategic purpose statement The purpose of this qualification is to provide experienced practitioners in the risk and compliance area with a transferable set of skills and knowledge to lead the development and implementation of effective organisation-wide risk and compliance management systems. Variants of these systems are required across a broad range of organisations. This qualification builds and improves business practices through proactive management of risk, compliance with relevant laws and codes, and through ethical practices and governance to meet community expectations. Graduates will be capable of leading the development and management of risk and compliance frameworks within dynamic context. Graduate profile Graduates will be able to: 1 2 3 Outcome Statement 4 Qualification Reference 2610 © New Zealand Qualifications Authority 2014 5 6 7 Develop the risk and compliance framework(s) to encourage proactive management of risk and compliance within the context of the business strategy. Identify and assess the obligations, risks, laws, regulations, codes, and standards applying to an organisation and take a risk based approach to prioritise organisational responses to ensure compliance within a specific business context. Design and implement proactive risk and compliance systems and frameworks to support the achievement of business objectives. Identify, analyse, and monitor risks in line with the risk and compliance framework and recommend cost effective mitigation strategies. Report on the risk and compliance programme to internal and external stakeholders. Manage engagement with internal and external stakeholders, including regulators, auditors, managers, and board. Assess the adequacy and effectiveness of the risk mitigation Page 1 of 8 8 9 strategies, policies, procedures, and controls. Promote the value of appropriately managing both voluntary and mandatory obligations Identify competency gaps and training needs and develop relevant training and support resources. Education pathway This qualification may lead on from New Zealand Certificate in Organisational Risk and Compliance (Level 4). Candidates entering this qualification should have experience as a risk or compliance practitioner before doing so. All graduates may progress on to higher level tertiary qualifications in management and leadership. Employment pathway Graduates of this qualification, supported by relevant professional credentials, may be qualified to work as a leading practitioner in the risk and compliance field. Examples of roles include: head of compliance, head of risk and compliance, chief compliance officer, compliance consultant. Qualification specifications Qualification award The candidate shall be awarded the qualification by the accredited Tertiary Education Organisation (TEO) approved to deliver the programme leading to the qualification, ITO’s that arrange training leading to the qualification and education providers accredited to deliver programmes leading to the qualification The formal document certifying the award of this qualification includes the full qualification title, the NZQF reference number, and the date of issue and/or award. The formal document certifying the award of this qualification will display the NZQF logo and may also include the name and/or logo of the awarding education organisation and/or qualification developer. Until NZQA’s records systems reflect the award of all New Zealand qualification, as the qualification developer The Skills Organisation will maintain a list of graduates of this qualification. The TEO will annually report the names of all graduates awarded the qualification to The Skills Organisation and this information will be passed to NZQA in the future. Arrangements for managing consistency All Tertiary Education Organisations (TEOs) offering this qualification (either arranging training or delivering programmes) must participate in the Consistency Review. TEOs are to seek feedback from the risk and compliance sector regarding their graduates meeting the qualification graduate profile outcomes. Evidence may come from: Regular monitoring of trainee progression within either the TEO or the workplace including liaising with employers, teaching staff, training supervisors, and industry managers Qualification Reference 2610 © New Zealand Qualifications Authority 2014 Page 2 of 8 about the value of the training, graduates, and qualification to the business. Feedback from relevant industry or practitioner organisations such as Risk NZ; Governance, Risk, and Compliance Institute; Institute of Internal Auditors, to ensure their members involved in the risk and compliance sector are satisfied with the qualification graduates. Regular cross-industry meetings (Industry Advisory Groups) where the changing training needs of the industry can be discussed in light of technology changes, workplace practices, and graduate capabilities. Independent surveys of graduates and employers to determine if the graduates are appropriate for the workplace. Providing an alignment matrix of programme outcomes or unit standards against the qualification outcomes. The evidence should be collated in to a high level report using the consistency template that answers the key evaluation question and is presented at the consistency event to show how the graduates meet the graduate profile. Guidelines for managing consistency are available and should be referred to on the NZQA website. Credit transfer and recognition of prior learning arrangements TEOs delivering programmes that lead to award of this qualification may transfer credit and recognise prior learning in accordance with their own credit recognition policies and procedures. These policies and procedures, and information about associated fees, must be available to the applicant prior to enrolment. To facilitate credit transfer, education organisations must clearly demonstrate the equivalency or comparability between each of the outcomes in the graduate profile, and the assessment components of their programmes. Credit transfer will be automatic where standards on the Directory of Assessment Standards are used within programmes of study or training leading to this qualification. Minimum standard of achievement and standards for grade endorsements The minimum standard of achievement required for the award of the qualification will be: Entry requirements (including prerequisites to meet regulatory body or legislative requirements) Graduates entering this qualification should have competencies and understandings at or above the New Zealand Certificate in Organisational Risk and Compliance (Level 4) [Ref: 2609]. achievement of all graduate outcomes in the graduate profile through successful completion of an approved programme. Qualification conditions Overarching conditions relating to the qualification Qualification Reference 2610 © New Zealand Qualifications Authority 2014 Page 3 of 8 Conditions for programme structure None Conditions for programme context None Other conditions Tertiary Education Organisations (TEOs) offering programmes leading to this qualification must maintain currency with amendments to, and replacements of, relevant legislation, regulations, government departments, and Australian/New Zealand/International Standards. In order that programmes have a global perspective, it is expected that they align with and promote the principles contained in: ISO 19600:2014 Compliance Management Systems – Guidelines ISO 31000:2009 Risk Management – Principles and guidelines Definitions Risk and compliance management systems support an organisation’s ability to demonstrate its commitment to the identification and management of risk and compliance with relevant laws and codes, as well as governance, ethical and community expectations. Risk – effect of uncertainty on organisational objectives. Events and issues – include but are not limited to the probability and impact of risks, breaches, and near misses. Specific conditions relating to the Graduate profile Qualification outcomes Conditions Mandatory 1 Mandatory Develop the risk and compliance framework(s) to encourage proactive management of risk and compliance within the context of the business strategy. 15 Credits Programme and assessment will include: Understanding of the interaction between the risk and compliance framework and the overarching corporate governance environment. Consideration and understanding of key internal and external impacts on the business strategy. Appreciation and awareness of key factors affecting both the commerciality and the performance of the organisation. Techniques to positively influence the culture of an organisation in line with its tolerance for risk and strategic objectives. Aligning business strategy and an organisation’s tolerance for risk. 2 Identify and assess the obligations, risks, laws, regulations, codes, and standards applying to an Qualification Reference 2610 © New Zealand Qualifications Authority 2014 Programme and assessment will include: Mandatory Understanding of the process to identify relevant legislative, regulatory, and codes of practice for that industry and Page 4 of 8 organisation and take a risk based approach to prioritise organisational responses to ensure compliance within a specific business context. 10 Credits business. Identifying, recording, and where relevant applying voluntary and mandatory obligations, standards, and Codes of Practice. Assessing impacts and consequences of failing to apply voluntary and mandatory obligations, standards and Codes of Practice. Maintaining currency with changes in obligations and how these impact the risk and compliance framework. Applying a risk based approach to ensuring identified potential impacts (cost/time/quality) are afforded appropriate priority when developing risk mitigation and control actions. 3 Design and implement proactive risk and compliance systems and frameworks to support the achievement of business objectives. 15 Credits Programme and assessment will include: Mandatory Determining the scope of risk and compliance management frameworks and systems. Components include: laws, regulations standards, international/regional obligations. Understanding an organisation’s strategic objectives and values, organisation structure and governance framework, taking into account factors such as: – Nature, size and complexity of the business, level of risk associated with non-compliance, risk assessment methodology, nature of customers, level of regulatory oversight, level of risk and compliance maturity within the industry and organisation. Principles and options for design of organisational risk and compliance programmes. Options for implementation of organisational risk and compliance programmes. 4 Identify, analyse, and monitor risks in line with the risk and compliance framework and recommend cost effective mitigation strategies. 15 Credits Qualification Reference 2610 © New Zealand Qualifications Authority 2014 Programme and assessment will include: Mandatory Designing and initiating investigations and mitigation actions as required and report to internal and external stakeholders. Developing and implementing Page 5 of 8 appropriate monitoring and reporting systems. Principles for identification of appropriate risk and compliance action owners. Identifying key stakeholders. Principles and options for the capture and evaluation of pertinent information relevant to risk and compliance. Principles and options for recording systems to record events, corrective actions, and track remediation, having regard to any specific regulatory requirements. 5 Report on the risk and compliance programme to internal and external stakeholders. 10 Credits Programme and assessment will include: Mandatory Preparation of professional and fit for purpose reports on risk and compliance to meet specific stakeholder or wider organisational requirements. Ability to competently communicate issues, risk avoidance, mitigation, and remediation strategies to relevant stakeholders. 6 Manage engagement with internal and external stakeholders, including regulators, auditors, managers, and board. 10 Credits Programme and assessment will include: Mandatory Relationship management of key stakeholders including, but not limited to; – regulators, auditors, risk and compliance committees, management, and board. – Including plans, scope of work, cost of work, budget, resources, reporting. Communicating the value or role of the framework to others such as staff, customers, suppliers, distributors, outsource partners, and contractors. 7 Assess the adequacy and effectiveness of the risk mitigation strategies, policies, procedures, and controls. 15 Credits Programme and assessment will include: Mandatory Evaluation of policies, procedures and controls in the context of an organisation. Criteria may include fit for purpose, achieving objectives, operating effectively minimising loss. Identification, reporting, and remediation of complaints, incidents, breaches, and near misses. Creating appropriate responses to events and issues, including Qualification Reference 2610 © New Zealand Qualifications Authority 2014 Page 6 of 8 development and evaluation of response plans Assessment of risk mitigation and corrective actions taken considering the adequacy and effectiveness of the control environment within the organisation and utilising independent internal and external advice. Understanding the role of continual improvement in a risk and compliance management system Awareness of behavioural issues in effective organisational change. Evaluation and review of the performance of policies and procedures over time and how any new policies and processes are embedded. 8 Programme and assessment will include: Promote the value of appropriately managing both voluntary and mandatory obligations Advocating for the fulfilment of organisational ethical, social, and corporate responsibilities with reference to the organisation’s agreed position: 20 Credits Understanding the consequences of organisational choices in the context of ethical, social, and corporate responsibilities and the management of risk. Mandatory Ability to explain the value proposition for the pursuance of ethical, social, and corporate responsibilities Awareness of the environmental, social, and ethical context to the risk and compliance framework. Communicating and promoting the value of the risk and compliance framework to relevant stakeholders: Educating and influencing staff, board and senior management regarding the organisation’s risk and compliance frameworks, systems, culture and tolerance for risk. Strategies and techniques for motivating behavioural change, including development and implementation of accountability mechanisms. Promoting the use of the risk and compliance systems and providing guidance on the cost/benefit of doing so. Qualification Reference 2610 © New Zealand Qualifications Authority 2014 Page 7 of 8 Competently providing risk based advice and guidance to the business. 9 Identify competency gaps and training needs and develop relevant training and support resources. 10 Credits Programme and assessment will include: Mandatory Identifying training needs, arranging delivery of suitable training, and monitoring effectiveness. Develop training resources and library, and promoting their use. Techniques, including a variety of appropriate media, for designing and developing employee awareness of compliance obligations and directing them to meet training and competence requirements. Training the immediate stakeholders of the organisation for implementation of the risk and compliance framework and systems. Qualification Reference 2610 © New Zealand Qualifications Authority 2014 Page 8 of 8