Qualification details

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Qualification details
Title
New Zealand Certificate in Health and Wellbeing (Level 3) with strands in Health
Assistance, Newborn Hearing Screening, Orderly Services, Support Work, Vision
Hearing Screening, and Whānau, Kin and Foster Care
Version
1
Qualification type
Certificate
Level
3
Credits
50-70
NZSCED
090511
Society and Culture > Human Welfare Studies and Services
DAS classification
453
Community and Social Services > Health, Disability, and Aged
Support
Qualification developer
Community Support Services ITO Limited (Careerforce)
Next review
December 2019
Approval date
November 2014
Strategic purpose statement
The purpose of this qualification is to recognise the skills and
knowledge required to provide person-centred support in health
and wellbeing sectors.
The graduates will benefit by gaining recognition of transferable
skills and knowledge valued across the health and wellbeing
sector, and the specific skills and knowledge required to perform
a role within the sector.
The community will benefit through the provision of high quality
health and wellbeing services by individuals who are trained to
support people, family/whānau and the wider community.
This qualification is stranded to recognise the specific skills and
knowledge required for a range of roles and responsibilities in the
health and wellbeing sector:
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Qualification Reference 2470
© New Zealand Qualifications Authority 2014
The purpose of the Health Assistance strand is to recognise
the skills and knowledge required to provide person-centred
health care under the direction and delegation of a health
professional.
The purpose of the Newborn Hearing Screening strand is to
recognise the skills and knowledge required to undertake
newborn hearing screening.
The purpose of the Orderly Services strand is to recognise
the skills and knowledge required to support the effective
functioning of a health or wellbeing facility.
The purpose of the Support Work strand is to recognise the
skills and knowledge required to provide person-centred
support which maximises independence.
The purpose of the Vision Hearing Screening strand is to
recognise the skills and knowledge required to undertake
vision and hearing screening of children.
The purpose of the Whānau, Kin and Foster Care strand is to
recognise the skills and knowledge required to support
children and young people who cannot live with their own
Page 1 of 8
parents.
Graduates will be capable of working under limited supervision
under the guidance of health professionals and/or to personal
plans.
Graduate profile
Graduates of this qualification will be able to:
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Recognise and respond to signs of vulnerability and abuse in
a health or wellbeing setting.
Demonstrate ethical and professional behaviour in a health
or wellbeing setting.
Graduates of the Health Assistance strand will also be able to:
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Provide person-centred care under the direction and
delegation of a health professional.
Recognise and respond to change.
Graduates of the Newborn Hearing Screening strand will also be
able to:
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Carry out hearing screening for newborns.
Graduates of the Orderly Services strand will also be able to:
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Provide orderly services to support the effective functioning
of a healthcare facility.
Graduates of the Support Work strand will also be able to:
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Provide person-centred support to maximise independence.
Recognise and respond to change.
Graduates of the Vision Hearing Screening strand will also be
able to:
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Carry out vision and hearing screening for children.
Graduates of the Whānau, Kin and Foster Care strand will also
be able to:
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Support the wellbeing and development of children who
cannot live with their own parents.
Education pathway
This qualification builds on the New Zealand Certificate in Health
and Wellbeing (Level 2) [Ref: 2469] and may lead on to further
study in related health and wellbeing contexts, or in leadership
and management.
Employment pathway
Graduates of the Health Assistance strand may be employed as
healthcare assistants in a range of contexts including acute care,
primary care, aged residential care and therapeutic programmes.
Outcome Statement
Graduates of the Newborn Hearing Screening strand may be
employed as newborn hearing screeners.
Qualification Reference 2470
© New Zealand Qualifications Authority 2014
Graduates of the Orderly Services strand may be employed as
orderlies.
Graduates of the Support Work strand may be employed in a
range of roles supporting people in the community including
disability and aged support.
Graduates of the Vision Hearing Screening strand may be
employed as vision hearing technicians.
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Graduates of the Whānau, Kin and Foster Care strand will be
able to support children and young people who cannot live with
their own parents.
Qualification specifications
Qualification award
This qualification can be awarded by an organisation
which has an approved programme of study or industry
training programme leading to the qualification.
The certificate will display the title of the qualification and
the logos of the New Zealand Qualifications Framework,
and the name and/or logo of the awarding tertiary
education organisations.
Evidence requirements for managing
consistency
All tertiary education organisations (TEOs) either arranging
training or delivering programmes that lead to the award
of this qualification are required to participate, along with
the qualification developer, in a scheduled consistency
process led by NZQA, in accordance with published
national guidelines.
This consistency process will involve reviewing evidence
associated with graduates’ achievement of outcomes,
agreeing acceptable standards and/or benchmarks for
qualification outcome achievement, and identifying areas
for improvement.
Evidence for programme providers may include:
Qualification Reference 2470
© New Zealand Qualifications Authority 2014
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Assessment information leading to the
achievement of the graduate outcomes.
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A portfolio of student work relating to the
qualification.
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Stakeholder feedback on outcome achievement
which may include feedback from graduates, endusers, and/or next users.
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TEO moderation outcomes which may include
moderation/benchmarking across common
programmes.
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Relevant External Evaluation and Review (EER)
data.
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The criteria of Consent and Moderation
Requirements (CMR) document 0024 for unit
standard-based programmes.
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Credit transfer and recognition of
prior learning arrangements
Organisations seeking approval to award the qualification
are expected to have policies and procedures in place for
managing recognition of current competency (RCC)
and/or recognition of prior learning (RPL).
To facilitate credit transfer, education organisations must
clearly demonstrate the equivalency between each of the
outcomes in the graduate profile and the assessment
components of their programmes.
Credit transfer will be automatic where assessment
standards are used for assessment within programmes
leading to this qualification.
Minimum standard of achievement
and standards for grade
endorsements
The minimum standard of achievement for the
qualification is the achievement of the core outcomes and
one of the strands. There are no grade endorsements for
the qualification.
Entry requirements (including
prerequisites to meet regulatory
body or legislative requirements)
Employees and volunteers may be required to undergo
initial and ongoing checks to ensure they are a fit and
proper person to provide support in the health and
wellbeing sectors.
Current employment in a relevant role is a requirement for
entry into the Newborn Screening, Orderly Services, and
Vision Hearing Screening strands.
Qualification conditions
Overarching conditions relating to the qualification
Conditions for programme
structure
None.
Conditions for programme
context
Competency for this qualification will typically be demonstrated in a
workplace environment. It is recommended that programmes
include a minimum of 100 hours of work experience.
Programmes for the Newborn Hearing Screener and Vision
Hearing Technician strands will need to have access to
appropriately calibrated and well-maintained screening equipment.
Other conditions
Programmes leading to this qualification should include resources
and delivery methods which support learner’s achievement,
including the development of language, literacy and numeracy
skills.
Programmes that reflect the cultural and social aspirations of Māori
and Pasifika learners should include culturally
appropriate resources and delivery methods.
Programmes leading to this qualification must adhere to and be
consistent with the Health and Disability Commissioner (Code of
Health and Disability Services Consumers' Rights) Regulation
1996, the Privacy Act 1993, the Health and Safety in Employment
Act 1992, and any other legislative or contractual requirements to
which the industry or role is subject.
Qualification Reference 2470
© New Zealand Qualifications Authority 2014
Page 4 of 8
Specific conditions relating to the Graduate profile
Qualification outcomes
Conditions
Mandatory or
Optional
1
Programmes may include:
Optional
Recognise and respond to
signs of vulnerability and
abuse.
Credit 5
2
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signs of vulnerability and abuse
when and whom to ask for help
reporting obligations.
Operate ethically and
professionally in a health or
wellbeing setting.
Programmes may include:
Credit 5
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Optional
application of relevant legislation, regulation
and codes
developing self-awareness
boundaries of the role.
Healthcare Assistance strand
3
Provide person-centred
healthcare under the
direction and delegation of
a health professional.
Credit 55
Programmes may include:
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Recognise and respond to
change.
values and principles of person-centred care
communication
cultural safety and awareness
safety and risk management
personal plans
behaviour management
impacts of relevant conditions on function and
support provided
support for personal needs
relevant models and approaches to care
personal limits and seeking support
working with family/whānau in support of the
person
administration, data and record keeping
requirements.
Programmes may include:
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Credit 5
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Optional
Optional
signs, impacts, and responses to functional,
behavioural, or environmental change
supporting people to manage change.
Newborn Hearing Screening strand
5
Carry out hearing screening
for newborns.
Credit 40
Qualification Reference 2470
© New Zealand Qualifications Authority 2014
Programmes must include:
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Mandatory
communication with caregivers
cultural safety
screening protocols, tests and equipment
steps in screening pathway
policy and quality standards
safety and risk management
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administration, data and record keeping
requirements
hearing impairment.
Orderly strand
6
Provide orderly services to
support the effective
functioning of a healthcare
facility.
Credit 40
Programmes may include:
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Optional
cultural safety
communication
transferring people equipment and supplies
equipment management and fault reporting
customer service and supporting other staff in
their roles
creating a welcoming environment
safety and risk management
security requirements, including de-escalation
emergency response.
Support Work strand
7
Provide person-centred
support to maximise
independence.
Programmes may include:
Credit 55
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Recognise and respond to
change.
values and principles of person-centred
support
communication
cultural safety and awareness
personal plans
maintaining/building natural supports and
facilitating community participation
behaviour management
advocacy
impacts of relevant conditions on function and
support provided
personal cares and activities of daily living
medication assistance
safety and risk management
relevant models and approaches to care
personal limits and seeking support
working with family/whānau in support of the
person
administration, data and record keeping
requirements.
Programmes may include:
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Credit 5
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Optional
Optional
signs, impacts, and responses to functional,
behavioural, or environmental change
supporting people to manage change.
Vision Hearing Screening strand
Qualification Reference 2470
© New Zealand Qualifications Authority 2014
Page 6 of 8
9
Carry out vision and
hearing screening for
children.
Credit 50
Programmes must include:
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Mandatory
cultural safety
communication
screening protocol and tests
steps in screening pathway
policy and quality standards
infection control, risk management and health
and safety
behaviour management strategies
relevant impairments
interpretation of results and factors influencing
accuracy
administration, data and record keeping
requirements
educating and informing parents about risk
factors and options.
follow-up and referral procedures
administrative requirements.
Whānau, Kin and Foster Care strand
10
Support the wellbeing and
development of children
who cannot live with their
own parents.
Credit 50
Programmes may include:
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Qualification Reference 2470
© New Zealand Qualifications Authority 2014
Optional
child/young person-centred communication
cultural, physical and emotional safety
impact of past experiences
development theory
behaviour management
advocacy
managing change
recording/reporting suspected abuse
working with agencies to promote the
wellbeing of children in their care
developing relationships with family/whānau
for the benefit of the child.
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Transition information
Replacement
information
This qualification replaces the following qualifications:
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National Certificate in Whānau/Family and Foster Care (Level 4)
[Ref: 1075]
National Certificate in Health, Disability, and Aged Support (Core
Competencies) (Level 3) [Ref: 1327]
National Certificate in Community Support Services (Residential)
(Level 3) [Ref: 1391]
National Certificate in Community Support Services (Human
Services) (Level 3) [Ref: 1396]
National Certificate in Community Support Services (Intellectual
Disability) (Level 3) [Ref: 1397]
National Certificate in Community Support Services (Vision and
Hearing Screening) (Level 3) [Ref: 1483]
National Certificate in Health, Disability, and Aged Support
(Newborn Hearing Screening) [Ref: 1623]
National Certificate in Health, Disability, and Aged Support (Health
Assistants) (Level 3) with strands in Dietician Assistance, Dental
Assistance, Healthcare Assistance, and Rehabilitation Assistance
[Ref: 1677]
National Certificate in Health, Disability, and Aged Support
(Orderlies) (Level 3) [Ref 1679].
Learners currently enrolled in programmes leading to the replaced qualifications may either complete
or transfer their results to this replacement qualification.
The last date for entry into programmes leading to the replaced qualifications is 31 December 2016.
The last date for award of the replaced qualifications is 31 December 2018.
It is the intention of Careerforce that no existing trainee should be disadvantaged by these transition
arrangements. Any person who considers they have been disadvantaged may appeal to Careerforce
PO Box 2637, Wellington, 6140. Email info@careerforce.org.nz.
Republication information
Version 1 of this qualification was republished on 25 February 2015 to update the Evidence
requirements for managing consistency.
Version 1 of this qualification was republished in August 2015 to update the last date for entry into
programmes leading to the replaced qualifications from 31 December 2015 to 31 December 2016 and
the last date for award of the replaced qualifications from 31 December 2017 to 31 December 2018.
Qualification Reference 2470
© New Zealand Qualifications Authority 2014
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