QUALIFICATION DETAILS Qualification Title New Zealand Certificate in Telecommunications (Level 4) with strands in Access Network Technologies; Core Network Technologies; Radio/Wireless Technologies; Signals and Communications; Telecommunications Design; and Telecommunications Technical Service Desk Version 2 Qualification type Certificate Level 4 Credits Access Network Technologies Strand 120 Core Network Technologies Strand 120 Radio/Wireless Technologies Strand 120 Signals and Communications Strand 120 Telecommunications Design Strand 120 Telecommunications Technical Service Desk Strand 95 NZSCED 031309 Strategic purpose statement The purpose of this qualification is to provide the Telecommunications industry with advanced technicians who are able to operate with a broad knowledge and understanding of telecommunications technology, ensuring an efficient, reliable, and secure network. Engineering and Related Technologies > Electrical and Electronic Engineering and Technology > Communications Equipment Installation and Maintenance Graduates of the Access Network, Core Network, and Radio/Wireless Technologies strands will be able to install, maintain, and repair telecommunications networks. Graduates of the Signals and Communications strand will also be able to operate signals and communications equipment and networks. Strands in Design and Technical Service Desk are available for individuals who wish to further specialise in these areas. Outcome Statement Graduates will be able to work as advanced technicians under broad guidance in their area of practice, and be able to supervise and support technical personnel in some situations. Graduate profile All graduates will be able to: – communicate effectively to provide support and solutions for stakeholders and supervision of personnel – apply business policies and procedures including management of information and records – maintain a safe working environment and implement hazard management policies and procedures – apply relevant industry, community, government and environmental Qualification Reference 2200 © New Zealand Qualifications Authority 2015 Page 1 of 8 regulations and standards – maintain advanced knowledge of current and emerging technologies and develop knowledge in their area of practice. Access Network Technologies, Core Network Technologies, and Radio/Wireless Technologies strands graduates will additionally be able to, independently in their area of practice: – develop and apply a range of standard and non-standard processes and solutions to the installation, maintenance, and repair of telecommunications networks and equipment – install and maintain network equipment and services across a broad range of situations – install and maintain networks ICT systems and services across a broad range of situations – diagnose and repair networks equipment and services across a broad range of situations. Signals and Communications strand graduates will additionally be able to: – develop and apply a range of standard and non-standard processes and solutions to the installation, maintenance, and repair of telecommunications signal and communications technologies and equipment – apply advanced knowledge of radio communication – apply advanced knowledge of tactical communication – manage and operate advanced strategic information systems – manage communications protocols and procedures during shift and shift change over – manage maintenance requirements of signals and communications technologies and equipment. Telecommunications Design strand graduates will additionally be able to: – develop and apply a range of standard and non-standard processes and solutions to the design of installation, maintenance, and repair of telecommunications technologies and equipment – prepare design within defined parameters – prepare an estimate against completed design – evaluate design against stakeholder requirements – submit design and estimate into workflow process. Telecommunications Technical Service Desk strand graduates will additionally be able to: – develop a range of standard and non-standard processes and solutions to the installation, maintenance, and repair of telecommunications network Education pathway – receive and resolve technical and service requirement – effectively communicate technical and service information to stakeholders – use helpdesk systems and equipment. The New Zealand Certificate in Telecommunications (Level 3) with strands in Access Network Technologies, Core Network Technologies, Radio/Wireless Technologies, and Signals and Communications [Ref: 2210], or equivalent skills and knowledge, is a recommended prerequisite to this qualification. Qualification Reference 2200 © New Zealand Qualifications Authority 2015 Page 2 of 8 On completion of this qualification graduates may progress on to higher qualifications in the telecommunications field. Employment pathway Graduates will be equipped with the skills, knowledge, and attributes to work in the Telecommunications industry in the field of their choice, with broad guidance and minimal supervision. They may also supervise less experienced technical staff. With further training and experience, graduates can move into senior technician roles. Examples are: delivery specialist, provisioning specialist and service delivery coordinator. Qualification Developer The Skills Organisation Qualification Specification Qualification award The candidate shall be awarded the qualification by the accredited Tertiary Education Organisation (TEO) where the programme has been completed. The formal document certifying the award of this qualification includes the full qualification title, the date of award, and the logos of The Skills Organisation, the accredited TEO, and the NZQF. As the qualification developer, The Skills Organisation will maintain a list of graduates of this qualification. The TEO will report annually to the Skills Organisation the names of all graduates awarded the qualification. Review period To be reviewed by 31 December 2018. Any person or organisation may contribute to the review of this qualification by sending feedback to the qualification developer at reviewcomments@skills.org.nz Arrangements for managing consistency The process for managing consistency will be funded by TEOs offering programmes leading to the qualification, to cover actual and reasonable evaluation related costs. TEOs will meet on an annual basis to confirm the consistency of the qualification outcome achievement by the TEO’s candidates. This will involve: – review of evidence associated with achievement of qualification outcomes – identifying issues or opportunities associated with outcome achievement. Following the meeting, The Skills Organisation will provide a report to TEOs on their programme’s consistency with qualification outcomes and any recommendations for maintaining currency of industry context. The Skills Organisation will undertake a regular cycle of surveys that will include industry feedback on skills needs and the monitoring of graduate outcomes against the qualification purpose. The feedback will be used to inform TEO programme development and future qualification reviews. For full details of The Skills Organisation arrangements for managing consistency, contact The Skills Organisation at consistency@skills.org.nz. Credit transfer and recognition of prior learning arrangements TEOs delivering programmes that lead to award of this qualification may transfer credit and recognise prior learning in accordance with their own credit recognition policies and procedures. These policies and procedures, and information about associated fees, must be available to the applicant prior to enrolment. To facilitate credit transfer, education organisations must clearly demonstrate Qualification Reference 2200 © New Zealand Qualifications Authority 2015 Page 3 of 8 the equivalency or comparability between each of the outcomes in the graduate profile, and the assessment components of their programmes. Credit transfer will be automatic where standards on the Directory of Assessment Standards are used within programmes of study or training leading to this qualification. Minimum standard of achievement and standards for grade endorsements (where applicable) The minimum standard of achievement required for the award of the qualification will be the achievement of all graduate outcomes in the graduate profile through successful completion of an approved programme. Prerequisites to meet regulatory body or legislative requirements (where applicable) Nil Optional conditions for qualification All Graduates must complete a strand. It is recommended that graduates complete one of the four technology strands in either Access Network Technologies, Core Network Technologies, Radio/Wireless Technologies, or Signals and Communications, before completing either the Telecommunications Design strand or the Telecommunications Service Desk strand. There are no grade endorsements for this qualification. TEOs offering programmes leading to this qualification must maintain currency with amendments to, and replacements of, relevant legislation, regulations, government departments, and Australia/New Zealand Standards. Programmes must reflect industry best practice and currency. Programmes will include: − advanced concepts of the telecommunications industry − management of the telecommunications workplace − advanced knowledge to install, maintain and repair a broad range of telecommunications networks in the context of the chosen strand. For detailed information on these and any recommended unit standards visit www.skills.org.nz/resources-for-training-providers. Qualification Reference 2200 © New Zealand Qualifications Authority 2015 Page 4 of 8 Conditions relating to specific outcomes Qualification Outcomes (including indicative credit values for each outcome) Conditions Mandatory or Optional Communicate effectively to provide support and solutions for stakeholders and supervision of personnel 7 credits Apply business policies and procedures including management of information and records 10 credits Maintain a safe working environment and implement hazard management policies and procedures 8 credits Apply relevant industry, community, government and environmental regulations and standards 7 credits Maintain advanced knowledge of current and emerging technologies and develop knowledge in their area of practice 6 credits For each of the Access Network Technologies, Core Network Technologies, and Radio/Wireless Technologies Strands Develop and apply a range of standard and nonstandard processes and solutions to the installation, maintenance, and repair of telecommunications networks and equipment 32 credits Install and maintain network equipment and services across a broad range of situations 25 credits Qualification Reference 2200 © New Zealand Qualifications Authority 2015 Page 5 of 8 Install and maintain networks ICT systems and services across a broad range of situations 5 credits Diagnose and repair networks equipment and services across a broad range of situations 20 credits For the Signals and Communications Strand Develop and apply a range of standard and nonstandard processes and solutions to the installation, maintenance, and repair of telecommunications signal and communications technologies and equipment 32 credits Apply advanced knowledge of radio communication 10 credits Apply advanced knowledge of tactical communication 10 credits Manage and operate advanced strategic information systems 10 credits Manage communications protocols and procedures during shift and shift change over 10 credits Manage maintenance requirements of Signals and Communications technologies and equipment 10 credits Qualification Reference 2200 © New Zealand Qualifications Authority 2015 Page 6 of 8 For the Telecommunications Design Strand Develop and apply a range of standard and nonstandard processes and solutions to the design of installation, maintenance, and repair of telecommunications technologies and equipment 22 credits Prepare design within defined parameters 15 credits Prepare an estimate against completed design 15 credits Evaluate design against stakeholder requirements 15 credits Submit design and estimate into workflow process 15 credits For the Telecommunications Technical Service Desk Strand Develop a range of standard and non-standard processes and solutions to the installation, maintenance, and repair of telecommunications network 12 credits Receive and resolve technical and service requirement 15 credits Effectively communicate technical and service information to stakeholders 15 credits Use helpdesk systems and equipment 15 credits Qualification Reference 2200 © New Zealand Qualifications Authority 2015 Page 7 of 8 Republication information Version 1 of this qualification was republished in April 2015 to extend the last date for assessment from 31 December 2016 to 31 December 2018; and to make a minor amendment to the education pathway information. Transition information Replacement information This qualification replaced the National Certificate in Telecommunications (Level 4) with strands in Bearer and Switch; Building and Data Cabling; Customer Access Network; Customer Premises Equipment; Information and Communications Technology; and Radio [Ref: 1002]. Transition The last date for entry into programmes leading to the replaced qualification is 31 December 2016. The last date to meet the requirements of the replaced qualification is 31 December 2018. It is recommended that candidates currently enrolled in programmes leading the replaced qualification and unable to complete by 31 December 2018 transfer their existing achievement to this qualification. Qualification Reference 2200 © New Zealand Qualifications Authority 2015 Page 8 of 8