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National Certificate in Marina Operations and Services (Level 3) with
strands in Administration, and Operations
Level
3
Credits
103
This qualification has been reviewed. The last date to meet the requirements is 31
December 2018.
Transition Arrangements
This qualification has been reviewed and replaced by the New Zealand Certificate in
Marina Facilities (Level 4) with strands in Boatyard Operations and Marina Operations
[Ref: 3123].
For detailed information see Review Summaries on the NZQA website.
NZQF National Qualification Registration Information
Process
Version
Date
Last Date for Assessment
Registration
Revision
Review
1
2
3
July 2011
August 2015
January 2016
December 2016
December 2018
December 2018
Standard Setting Body
NZ Marine Industry Training Organisation
PO Box 90448
Victoria Street West
Auckland 1142
Telephone
Email
Web
09 360 0056
training@bia.org.nz
www.nzmarine.com
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812
 New Zealand Qualifications Authority 2016
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National Certificate in Marina Operations and Services (Level 3) with
strands in Administration, and Operations
Level
3
Credits
103
Purpose
This qualification is an entry level qualification for people starting or who have recently
started working in marina administration or operations.
There is a compulsory section and two strand options that candidates select according to
whether they work or are intending to work in marina administration or operations.
The compulsory section covers skills and knowledge related to marina administration and
operations, including marina and marine industry knowledge, health and safety, electrical
regulations, environmental knowledge, customer service, security, and communication.
Both strands have elective choices from a wide range of domains that enable the
candidate to customise the qualification to their work situation and interest.
Those people who achieve the qualification with the Administration strand may progress to
the National Certificate in Marine Sales and Services (Marine Retail and Distribution)
(Level 4) [Ref: 1472]. Those people who achieve the qualification with the Operations
strand may progress to the National Certificate in Boatbuilding (Level 4) [Ref: 0877].
Special Notes
People in the workforce may have demonstrated competence in the outcomes specified in
individual standards in this qualification. These candidates should seek recognition of their
current competence wherever it is relevant to this qualification.
Recognition of current competence must be carried out by accredited providers or
registered assessors in accordance with NZQA guidelines.
Credit Range
Level 1 credits
Level 2 credits
Level 3 or above credits
Minimum totals
Core Compulsory Administration
Strand
5
30
28
40
63
40
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812
Operations
Strand
40
40
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Requirements for Award of Qualification
Award of NZQF National Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the
purpose of award. The table of mutually exclusive standards is provided on the New Zealand Qualifications
Authority (NZQA) website: http://www.nzqa.govt.nz/qualifications-standards/standards/standards-exclusionlist/.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions
and retain their identification number (ID). Any version of a standard with the same ID may be used to meet
qualification requirements that list the ID and/or that specify the past or current classification of the standard.
Summary of Requirements
 Core Compulsory standards
One of the following strands is required
 Administration Strand
 Operations Strand
Detailed Requirements
Core Compulsory
The following standards are required
Core Generic > Core Generic > Social and Cooperative Skills
ID
Title
7126
Respond to oral one-to-one complaints
Level
Credit
3
2
Health > Occupational Health and Safety > Occupational Health and Safety Practice
ID
Title
Level
Credit
497
Demonstrate knowledge of workplace health and safety
requirements
Manufacturing > Boating Industries > Boatbuilding
ID
Title
25345
Demonstrate knowledge of terminology used in the
marine industry
1
3
Level
Credit
2
6
Manufacturing > Boating Industries > Marina Operations and Services
ID
Title
Level
Credit
27244
Demonstrate knowledge of marina operation
2
3
27245
Explain electrical regulations relevant to marina
operation
2
5
NZ Marine and Composites Industry Training
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SSB Code 101812
 New Zealand Qualifications Authority 2016
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ID
Title
Level
Credit
27246
Demonstrate knowledge of environmental protection
practices for marina operation
Demonstrate knowledge of marina security
requirements and procedures
Demonstrate and apply knowledge of marina berth
administration
Demonstrate knowledge of boat fire response in
marinas
3
5
3
4
3
3
3
3
Level
Credit
2
3
Level
Credit
3
3
Level
Credit
2
6
27250
27251
27252
Manufacturing > Boating Industries > Marine Sales and Services
ID
Title
9913
Demonstrate knowledge of the New Zealand marine
industry
Service Sector > Maritime > Navigation and Seamanship
ID
Title
19491
Demonstrate knowledge in using a VHF marine radio
and an EPIRB
Service Sector > Maritime > Sea Survival and Sea Safety
ID
Title
26542
Demonstrate basic knowledge of the operation of
pleasure craft by day
Service Sector > Retail, Distribution, and Sales > Retail and Distribution Core Skills
ID
Title
Level
Credit
11968
Demonstrate and integrate knowledge of legislation
applicable to sale of goods and services
2
Service Sector > Service Sector Skills > Service Sector - Core Skills
ID
Title
Level
62
64
376
378
11815
4
Credit
Maintain personal presentation and a positive attitude in 2
a workplace involving customer contact
Perform calculations for the workplace
1
3
Employ customer service techniques to accommodate
customer behavioural styles in a workplace
Provide customer service for international visitors
3
2
3
3
Answer customer enquiries on the telephone in a wide
range of contexts
3
3
NZ Marine and Composites Industry Training
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SSB Code 101812
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Administration Strand
A minimum of 40 credits at Level 3 or above
Field
Subfield
Domain
Business
Business Administration
Community and Social
Services
Business Operations and
Development
Community and Workplace
Fire and Emergency
Management
Computing
Business Administration
Services
Business Studies
Quality Management
Workplace Fire and
Emergency Response
Computing and
Information Technology
Humanities
Service Sector
Communication Skills
Generic Computing
Interpersonal
Communications
Service Sector - Core Skills
Service Sector Skills
Operations Strand
A minimum of 40 credits at Level 3 or above
Engineering and Technology > Civil Plant Operation and Management > Civil Plant
Management
ID
Title
Level
Credit
6436
Inspect civil construction plant and equipment
4
5
6464
Manage civil plant and equipment
4
8
Engineering and Technology > Infrastructure Works > Infrastructure Works Management
ID
Title
Level
Credit
6437
Manage the hire of infrastructure works plant and
equipment
5
8
Engineering and Technology > Motor Industry > Automotive Electrical and Electronics
ID
Title
Level
Credit
5433
Demonstrate knowledge of electrical and electronic
applications for marine use
4
Manufacturing > Boating Industries > Marina Operations and Services
ID
Title
Level
27247
27248
27249
8
Credit
Demonstrate knowledge of marina infrastructure
maintenance
Maintain marina infrastructure
3
5
3
10
Demonstrate knowledge of marina design
considerations, layout and construction
3
3
NZ Marine and Composites Industry Training
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Service Sector > Lifting Equipment > Powered Industrial Lift Trucks
ID
Title
10851
Operate a powered industrial lift truck (forklift)
Level
Credit
3
7
Field
Subfield
Domain
Community and Social
Services
Community and Workplace
Fire and Emergency
Management
Mechanical Engineering
Workplace Fire and
Emergency Response
Occupational Health and
Safety
Security
Boating Industries
Driving
Occupational Health and
Safety Practice
Security Staff Services
Boatbuilding
Core Driving Knowledge
and Skills
Hazardous and Special
Waste Management
Engineering and
Technology
Health
Law and Security
Manufacturing
Service Sector
Solid Waste
Engineering Core Skills
Transition Arrangements
Version 2
Version 2 was issued following a revision.
Changes to structure and content:
 The credit total of the qualification decreased from 124 to 103.
 Standards 3271, 4573, 4647, 26551, 26552, and 26541were removed from the core
compulsory section.
For detailed information see Review Summaries on the NZQA website.
This qualification contains a standard that replaces an earlier standard. For the purposes
of this qualification, people who have gained credit for the earlier standard are exempt
from the requirement to gain credit for the replacement standard – see table below.
Credit for
Exempt from
6915
26542
People working towards version 1 of this qualification may either complete the
requirements of that version by 31 December 2016 or transfer their results to version 2.
Programmes leading to the award of version 2 of the qualification can start when the new
version is registered. All new candidates will be enrolled onto programmes leading to the
award of version 2 of this qualification.
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812
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It is not intended that anyone is disadvantaged by this revision. However, anyone who
feels they have been disadvantaged may appeal to the NZMACITO at the address below.
Previous versions of the qualification
Version 1 if this qualification contains standards that replace earlier standards. For the
purposes of this version of the qualification, people who have gained credit for the earlier
standards are exempt from the requirement to gain credit for the replacement standards –
see table below.
Credit for
Exempt from
6400
26551, 26552
6401
26552
6402
26551
6914
26541
6915
26542
Other standard setting bodies whose standards are included in the
qualification
Competenz
NZ Motor Industry Training Organisation (Incorporated)
NZQA
ServiceIQ
The Skills Organisation
Certification
This certificate will display the logo of NZQA, the NZ Marine Industry Training Organisation
and the organisation that has been granted consent to assess against standards that meet
the requirements of the qualification (accredited).
Classification
This qualification is classified according to the NQF classification system and the
New Zealand Standard Classification of Education (NZSCED) system as specified below.
NZ Marine and Composites Industry Training
Organisation
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DAS Classification
NZSCED
Code
Description
Code
Description
2259
Manufacturing > Boating
Industries > Marina Operations
and Services
031799
Engineering and Related
Technologies > Maritime
Engineering and Technology >
Maritime Engineering and
Technology not elsewhere
classified
Quality Management Systems
Providers and Industry Training Organisations must be granted consent to assess by a recognised Quality
Assurance Body before they can register credits from assessment against standards. Organisation with
consent to assess and Industry Training Organisations assessing against standards must engage with the
moderation system that applies to those standards. Consent to assess requirements and the moderation
system are outlined in the associated Consent and Moderation Requirements (CMR) for each standard.
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812
 New Zealand Qualifications Authority 2016