4936 version 4
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Monitor and optimise telecommunications system operational
performance
Level
4
Credits
4
Purpose
This unit standard is for people who currently are, or will be, involved in the
on-going monitoring of network or broadcast traffic.
People assessed as competent in this unit standard are able to monitor and
interpret system operational performance, and route and optimise the
operational performance of networks and systems.
Subfield
Telecommunications
Domain
Telecommunications - Service Delivery
Status
Registered
Status date
28 July 1995
Date version published
25 January 2008
Planned review date
31 December 2012
Entry information
New Zealand Certificate in Engineering, or demonstrate
equivalent knowledge and skills.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
ElectroTechnology Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0003
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Applicable legislation
Health and Safety in Employment Act 1992.
2
Complementary unit standards: Unit 4942, Implement repair procedures to electronic
telecommunications equipment and Unit 4943, Test, verify, and secure electronic
telecommunications system operation.
 New Zealand Qualifications Authority 2016
4936 version 4
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3
General Range
Electronic products and services: those electronic products and services relating to
electronic communication systems including transmission equipment, television
studios, teletext, television transmitters and receivers, customer premise equipment,
operating support systems, data, voice, networks, links, test equipment,
cryptographic systems, power supply, supervisory control and data acquisition,
cabling, electronic warfare, jamming, switches.
Elements and performance criteria
Element 1
Monitor and interpret telecommunications system operational performance.
Performance criteria
1.1
Selective monitoring techniques are used to identify variations from threshold
performance.
Range
1.2
selective monitoring techniques – test equipment, electrical
alarming, physical observation of equipment, digital readouts,
gauges and dials, switches;
variations – any variance that exceeds the pre-set thresholds of
performance for specified telecommunications equipment,
systems, networks, faults, breakdowns, component performance
out of specification;
threshold performance – designated in-house, equipment driven,
industry standards, contractual agreements, client needs and
expectations.
Selected test equipment required for monitoring is correct and operates within
equipment specifications.
Range
selected test equipment – modulation meters, distortion meters,
frequency counters, direction of material management, spectrum
analysers, oscilloscopes, power meters, attenuators, tools, plant,
machinery relevant to equipment to be monitored;
equipment specifications – operational instructions, user manuals,
trade and in-house codes of practice, warrantee requirements.
1.3
System integrity and operational performance are maintained at all times.
1.4
Safe work practices are maintained throughout system monitoring activity.
Range
safe work practices – trade and in-house codes of practice, safety
manuals, personnel manuals, legislative and local body
regulations (including Health and Safety in Employment Act 1992).
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4936 version 4
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1.5
Collected monitoring data is accurate, complete, recorded in the correct format,
and available to meet the requirements of the end-user.
Range
1.6
written, verbal, memo, report, fax.
Where monitoring is likely to impact on system integrity or performance,
customer clearance is gained prior to commencement.
Element 2
Optimise system operational performance.
Performance criteria
2.1
Optimisation of component performance improves system's operational
performance and maintains system integrity.
Range
2.2
Selected test and servicing equipment required to optimise system performance
is correct and operates within equipment specification.
Range
2.3
safe working practices – health and safety legislation
requirements, trade and in-house codes of practice, safety
manuals, personnel manuals, legislative and local body
requirements;
contractual obligations – warrantee, tender agreements, work
and/or service agreements.
Optimisation options are developed and the preferred option is selected by
balancing all decision criteria.
Range
2.5
modulation meters, distortion meters, frequency counters, DMM,
spectrum analysers, oscilloscopes, power meters, attenuators,
tools, plant, machinery relevant to equipment to be monitored.
Work is conducted in accordance with safe working practices and contractual
obligations.
Range
2.4
improving efficiency, effectiveness, operating equipment within
and to capability, meeting or exceeding service requirements.
cost-effectiveness, customer and contract conditions, operational;
effectiveness, customer needs versus equipment specifications.
Customers are kept informed, in the agreed format, to the extent of work in
progress that will optimise system operational performance.
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4936 version 4
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Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ElectroTechnology Industry Training Organisation
reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit
standard.
 New Zealand Qualifications Authority 2016