19581 28-Jun-16 1 of 5 RETAIL AND DISTRIBUTION MANAGEMENT Supervise a distribution facility level: 4 credit: 8 planned review date: July 2006 sub-field: Retail, Distribution, and Sales replacement information: This unit standard replaces unit standard 417. purpose: People credited with this unit standard are able to supervise: operations, personnel, and resources in a distribution facility. entry information: Open. accreditation option: Evaluation of documentation and visit by NZQA and industry. moderation option: A centrally established national moderation system has been set up by the ServiceIQ. special notes: 1 Performance of the elements of this unit standard must comply with the requirements of the following: Human Rights Act 1993, Employment Relations Act 2000, Health and Safety in Employment Act 1992, other published statutes, regulations, codes of practice, guidelines and standards relevant to the particular work site; and their subsequent amendments and replacements. New Zealand Qualifications Authority 2016 19581 28-Jun-16 2 of 5 RETAIL AND DISTRIBUTION MANAGEMENT Supervise a distribution facility 2 Definitions Distribution facility refers to a workplace where the primary focus is on storage and distribution of stock. Organisational procedures refer to instructions to staff on policy and procedures which are formally documented, or generally accepted within the workplace. 3 Some range statements within this unit standard are indicative and dependent on organisational policy, procedures and practices and the type of application being processed. Candidates are therefore to be assessed against as many items in each range note as are available and relevant. Elements and Performance Criteria element 1 Supervise operations in a distribution facility. performance criteria 1.1 Key performance indicators are identified and described in accordance with organisational procedures. Range: may include but are not limited to - total inventory, obsolescent and redundant stock, costs, enquiry response, service quality, timeliness, quarantine, stock quantity discrepancies. New Zealand Qualifications Authority 2016 19581 28-Jun-16 3 of 5 RETAIL AND DISTRIBUTION MANAGEMENT Supervise a distribution facility 1.2 Workplace objectives are described in accordance with organisational procedures. Range: may include but are not limited to - strategic plan, budgets, goals. 1.3 Reports are produced which enable monitoring of performance in accordance with organisational procedures. 1.4 Work is prioritised, allocated and supervised in accordance with organisational procedures. 1.5 Quantities of stock are monitored in accordance with organisational procedures. Range: may include but are not limited to - stock control, stocktakes, stock discrepancies, stock outs. 1.6 Redundant and obsolescent stock is identified and dealt with in accordance with organisational procedures. 1.7 Processing of inwards, picking and despatch of goods meets targeted objectives in accordance with organisational procedures. 1.8 Computerised systems in use in the distribution facility are maintained in accordance with organisational procedures. Range: may include but are not limited to - stock control, order processing, stock identification and labelling, despatch, management information systems. 1.9 Workplace operations are documented and comply with organisational procedures. 1.10 Security measures are complied with in accordance with organisational procedures. New Zealand Qualifications Authority 2016 19581 28-Jun-16 4 of 5 RETAIL AND DISTRIBUTION MANAGEMENT Supervise a distribution facility element 2 Supervise personnel in a distribution facility. performance criteria 2.1 Recruitment, selection and termination of staff are handled in accordance with organisational procedures. 2.2 Staffing levels are maintained consistent with organisational procedures. 2.3 Employment of staff is in accordance with organisational requirements and legislative procedures. Range: 2.4 Health and safety requirements are maintained consistent with organisational procedures and legislative requirements. Range: 2.5 may include but is not limited to - Human Rights Act, Employment Relations Act. may include but is not limited to - Health and Safety in Employment Act. Teamwork is fostered through communication and participation in accordance with organisational procedures. element 3 Supervise resources in a distribution facility. performance criteria 3.1 Land and buildings are maintained in accordance with organisational procedures. New Zealand Qualifications Authority 2016 19581 28-Jun-16 5 of 5 RETAIL AND DISTRIBUTION MANAGEMENT Supervise a distribution facility 3.2 Storage systems are operated organisational procedures. and maintained in accordance with 3.3 Housekeeping is maintained in accordance with organisational procedures. 3.4 Materials handling equipment is operated and maintained in accordance with organisational procedures. 3.5 Waste management is in accordance with organisational procedures and environmental requirements. Comments on this unit standard Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest changes to the content of this unit standard. Please Note Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for providers wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. This unit standard is covered by AMAP 0225 http://www.nzqa.govt.nz/framework/search/index.do. which can be accessed at New Zealand Qualifications Authority 2016