19581
28-Jun-16
1 of 5
RETAIL AND DISTRIBUTION
MANAGEMENT
Supervise a distribution facility
level:
4
credit:
8
planned review date:
July 2006
sub-field:
Retail, Distribution, and Sales
replacement information:
This unit standard replaces unit standard 417.
purpose:
People credited with this unit standard are able to supervise:
operations, personnel, and resources in a distribution facility.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA and industry.
moderation option:
A centrally established national moderation system has been
set up by the ServiceIQ.
special notes:
1
Performance of the elements of this unit standard must
comply with the requirements of the following: Human
Rights Act 1993, Employment Relations Act 2000,
Health and Safety in Employment Act 1992, other
published statutes, regulations, codes of practice,
guidelines and standards relevant to the particular work
site; and their subsequent amendments and
replacements.
 New Zealand Qualifications Authority 2016
19581
28-Jun-16
2 of 5
RETAIL AND DISTRIBUTION
MANAGEMENT
Supervise a distribution facility
2
Definitions
Distribution facility refers to a workplace where the
primary focus is on storage and distribution of stock.
Organisational procedures refer to instructions to staff
on policy and procedures which are formally
documented, or generally accepted within the
workplace.
3
Some range statements within this unit standard are
indicative and dependent on organisational policy,
procedures and practices and the type of application
being processed. Candidates are therefore to be
assessed against as many items in each range note as
are available and relevant.
Elements and Performance Criteria
element 1
Supervise operations in a distribution facility.
performance criteria
1.1
Key performance indicators are identified and described in accordance with
organisational procedures.
Range:
may include but are not limited to - total inventory, obsolescent
and redundant stock, costs, enquiry response, service quality,
timeliness, quarantine, stock quantity discrepancies.
 New Zealand Qualifications Authority 2016
19581
28-Jun-16
3 of 5
RETAIL AND DISTRIBUTION
MANAGEMENT
Supervise a distribution facility
1.2
Workplace objectives are described in accordance with organisational
procedures.
Range:
may include but are not limited to - strategic plan, budgets, goals.
1.3
Reports are produced which enable monitoring of performance in accordance
with organisational procedures.
1.4
Work is prioritised, allocated and supervised in accordance with organisational
procedures.
1.5
Quantities of stock are monitored in accordance with organisational procedures.
Range:
may include but are not limited to - stock control, stocktakes, stock
discrepancies, stock outs.
1.6
Redundant and obsolescent stock is identified and dealt with in accordance with
organisational procedures.
1.7
Processing of inwards, picking and despatch of goods meets targeted
objectives in accordance with organisational procedures.
1.8
Computerised systems in use in the distribution facility are maintained in
accordance with organisational procedures.
Range:
may include but are not limited to - stock control, order processing,
stock identification and labelling, despatch, management
information systems.
1.9
Workplace operations are documented and comply with organisational
procedures.
1.10
Security measures are complied with in accordance with organisational
procedures.
 New Zealand Qualifications Authority 2016
19581
28-Jun-16
4 of 5
RETAIL AND DISTRIBUTION
MANAGEMENT
Supervise a distribution facility
element 2
Supervise personnel in a distribution facility.
performance criteria
2.1
Recruitment, selection and termination of staff are handled in accordance with
organisational procedures.
2.2
Staffing levels are maintained consistent with organisational procedures.
2.3
Employment of staff is in accordance with organisational requirements and
legislative procedures.
Range:
2.4
Health and safety requirements are maintained consistent with organisational
procedures and legislative requirements.
Range:
2.5
may include but is not limited to - Human Rights Act, Employment
Relations Act.
may include but is not limited to - Health and Safety in
Employment Act.
Teamwork is fostered through communication and participation in accordance
with organisational procedures.
element 3
Supervise resources in a distribution facility.
performance criteria
3.1
Land and buildings are maintained in accordance with organisational
procedures.
 New Zealand Qualifications Authority 2016
19581
28-Jun-16
5 of 5
RETAIL AND DISTRIBUTION
MANAGEMENT
Supervise a distribution facility
3.2
Storage systems are operated
organisational procedures.
and
maintained
in
accordance
with
3.3
Housekeeping is maintained in accordance with organisational procedures.
3.4
Materials handling equipment is operated and maintained in accordance with
organisational procedures.
3.5
Waste management is in accordance with organisational procedures and
environmental requirements.
Comments on this unit standard
Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest
changes to the content of this unit standard.
Please Note
Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards
or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for providers wishing to
develop education and training programmes, such as minimum qualifications for tutors and
assessors, and special resource requirements.
This unit standard is covered by AMAP 0225
http://www.nzqa.govt.nz/framework/search/index.do.
which can
be
accessed at
 New Zealand Qualifications Authority 2016