NZQA registered unit standard 22305 version 3 Page 1 of 4 Title Apply entrepreneurship and innovation to managing a rental roll Level 6 Purpose Credits 6 This unit standard is for people who intend to operate as agents or residential or commercial property managers in the real estate industry. People credited with this unit standard are able to: – identify and apply entrepreneurship and innovation to demonstrate marketing opportunities for a rental roll; – develop a business plan to create, maintain, and future proof a rental roll business; – develop strategies to manage problem landlords and tenants; and – apply risk management principles to managing a rental roll. Classification Real Estate > Residential and Commercial Property Management Available grade Achieved Explanatory notes 1 References Companies Act 1993; Consumer Guarantees Act 1993; Contractual Remedies Act 1979; Employment Relations Act 2000; Fair Trading Act 1986; Human Rights Act 1993; Overseas Investment Act 2005; Overseas Investment Regulations 2005; Privacy Act 1993; Property Law Act 2007; Real Estate Agents Act 2008; Residential Tenancies Act 1986; Unit Titles Act 2010; and all subsequent amendments and replacements. 2 Definitions Agent means a real estate agent who holds, or is deemed to hold, a current license as an agent under the Real Estate Agents Act 2008. Client means the person on whose behalf an agent carries out real estate agency work and is commonly known in the industry as a vendor or seller. ElectroTechnology Industry Training Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA registered unit standard 22305 version 3 Page 2 of 4 Common Law is also known as case law – judgements made by courts, rather than laws written by parliament. Entrepreneurship is an attempt to create value through recognition of business opportunity; the management of risk-taking appropriate to the opportunity; and, through communication and management skills to mobilise human, financial, and material resources necessary to bring a project to fruition. Innovation is a perception and development of varied ideas and solutions. Rental roll is a database of properties available for rent and of tenants requiring properties. Commercial property managers may refer to this as a tenancy schedule. Tenancy Agreement means an agreement between the landlord and tenant that sets out the key things the landlord and tenant agree to do. Agreements are available from http://www.dbh.govt.nz. 3 Assessment This unit standard must be assessed on the basis of evidence of demonstrated performance in the workplace or in simulated work situations designed to draw upon similar performance to that required in the workplace. Outcomes and evidence requirements Outcome 1 Identify and apply entrepreneurship and innovation to demonstrate marketing opportunities for a rental roll. Evidence requirements 1.1 Styles of management and entrepreneurship that facilitate or inhibit the use of innovation to maintain or increase the rental roll are identified. 1.2 Entrepreneurship and innovation are used to develop a marketing plan. 1.3 Feasibility of innovation used in marketing plan is assessed to show the potential increase in business. Range includes but is not limited to – resource requirements, costbenefits, developmental effort, client needs. Outcome 2 Develop a business plan to create, maintain, and future proof a rental roll business. Range evidence is required for one of either a commercial or residential rental roll. Evidence requirements 2.1 Plan shows two innovative and entrepreneurial strategies in terms of creating, and maintaining a rental roll. 2.2 Plan shows two innovative and entrepreneurial methods in terms of retaining landlords and tenants. ElectroTechnology Industry Training Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA registered unit standard 22305 version 3 Page 3 of 4 2.3 Plan shows two innovative and entrepreneurial strategies in terms of retaining specialist property management staff. 2.4 Plan shows innovative use of technology in terms of future proofing the rental roll business. Outcome 3 Develop strategies to manage problem landlords and tenants. Range problem landlords may include – landlords who don't effect repairs, landlords who breach the Tenancy Agreement or Lease Agreement; problem tenants may include – tenants with poor rent payment histories, tenants who damage property, tenants who leave with no notice, tenants who breach the Tenancy Agreement. Evidence requirements 3.1 Strategies developed show innovation and comply with legislative requirements. 3.2 Strategies developed clearly show methods of resolution in terms of resolving landlord problems and problem tenant issues. 3.3 Legal strategies as alternatives are included in the strategy in accordance with legal options available under the Residential Tenancies Act 1986 or Property Law Act 2007. Outcome 4 Apply risk management principles to managing a rental roll. Range evidence is required for one of either residential or commercial property rental roll. Evidence requirements 4.1 Risk management principles are applied to the management of a property. Range 4.2 relationship between risks and return, rate of return, market fluctuations, delays, cost increases, refinancing risks. Innovative and legal methods of eliminating or reducing risk, while protecting the risk taker from legal liability, are identified and explained in a property management context. Planned review date 31 December 2015 ElectroTechnology Industry Training Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA registered unit standard 22305 version 3 Page 4 of 4 Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 18 December 2006 31 December 2013 Review 2 12 February 2010 31 December 2013 Rollover and Revision 3 16 August 2012 N/A Consent and Moderation Requirements (CMR) reference 0003 This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Please note Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards. Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the ElectroTechnology Industry Training Organisation at reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit standard. ElectroTechnology Industry Training Organisation SSB Code 100401 New Zealand Qualifications Authority 2016