12005 version 2 28-Jun-16 1 of 3 MERCHANDISING AND MARKETING Manage checkout merchandising level: 4 credit: 4 planned review date: February 2010 sub-field: Retail, Distribution, and Sales purpose: People credited with this unit standard are able to plan checkout merchandising and evaluate the effectiveness of checkout merchandising. entry information: Open. accreditation option: Evaluation of documentation and visit by NZQA and industry. moderation option: A centrally established national moderation system has been set up by the ServiceIQ. special notes: 1 The following unit standards may be considered relevant to and/or supportive of this unit standard, but are not prerequisite unit standards: Unit 11951, Present goods for sale in a retail or distribution environment; Unit 11968, Maintain and integrate knowledge of legislation applicable to sale of goods and services; Unit 11969, Maintain and integrate knowledge of legislation applicable in a retail or distribution environment. 2 Legislation Performance of the elements of this unit standard must comply with the requirements of the following legislation: Consumer Guarantees Act 1993, Fair Trading Act 1986. 3 Definitions Agreed indicates a course of action that is agreed between two or more people (including the candidate) and which follows organisational procedures. Organisational procedures refer to instructions to staff on policy and procedures which are formally documented, or generally accepted within the workplace. New Zealand Qualifications Authority 2016 12005 version 2 28-Jun-16 2 of 3 MERCHANDISING AND MARKETING Manage checkout merchandising 4 Evidence is required for planning and managing checkout merchandising on three occasions. Elements and Performance Criteria element 1 Plan checkout merchandising. performance criteria 1.1 Requirements of checkout merchandising are identified in accordance with organisational procedures. Range: may include but is not limited to – purpose, sales targets, use of space, fixtures, materials available, advertising, budget, safety, traffic flow, timeframes, loss prevention. 1.2 Selection of goods for checkout merchandising matches current buying trends in accordance with organisational procedures. 1.3 Checkout merchandising for selected goods is planned to meet agreed requirements. element 2 Evaluate effectiveness of checkout merchandising. performance criteria 2.1 Effectiveness of checkout merchandising is evaluated in accordance with organisational procedures. Range: 2.2 may include but is not limited to – achievement of planned purpose, sales figures, customer satisfaction, stock turn, layout, safety, timeframes, comparison to budget, profits, losses. Opportunities to improve checkout merchandising are identified based on valid data and are recommended in accordance with organisational procedures. New Zealand Qualifications Authority 2016 12005 version 2 28-Jun-16 3 of 3 MERCHANDISING AND MARKETING Manage checkout merchandising 2.3 Records of checkout merchandising are accurate, complete, and are maintained in accordance with organisational procedures. Comments on this unit standard Please contact ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest changes to the content of this unit standard. Please Note Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for providers wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. This unit standard is covered by AMAP 0225 which can be accessed at http://www.nzqa.govt.nz/site/framework/search.html. New Zealand Qualifications Authority 2016