NZQA registered unit standard 27031 version 1 Page 1 of 4 Title Manage safety assurance in an aviation organisation Level 5 Credits 15 Purpose People credited with this unit standard are, in an aviation organisation, able to: demonstrate knowledge of safety assurance; manage safety performance measuring and monitoring; demonstrate knowledge of the theory of continuous improvement; demonstrate knowledge of change management; and manage a safety assurance plan. Classification Aviation > Aviation - Core Available grade Achieved Explanatory notes 1 Resources may include but are not limited to – International Civil Aviation Organization. 2009. Doc 9859, Safety Management Manual. 2nd ed. ICAO, available at http://www.icao.int/icao/en/download.htm. 2 All references to the CAA refer specifically to the Civil Aviation Authority of New Zealand. 3 Industry standards are those set in place by the CAA. 4 Industry texts may include but are not limited to – ICAO Safety Management Manual, CAA Rules, CAA Advisory Circulars, operator exposition. 5 Definitions Aviation organisation refers to a public, private or community enterprise, association or group operating in the aviation environment. Knowledge refers to the knowledge, understanding, application and the management of the application of the subject matter. The term SMS refers to safety management system. Outcomes and evidence requirements Outcome 1 Demonstrate knowledge of safety assurance in an aviation organisation. Evidence requirements 1.1 The role of safety assurance within an organisation is described in accordance with industry standards and texts. ServiceIQ SSB Code 9068 New Zealand Qualifications Authority 2016 NZQA registered unit standard 27031 version 1 Page 2 of 4 1.2 Action management planning is described in accordance with industry standards and texts. 1.3 The characteristics of an open reporting culture and how such a culture aids assurance are described in accordance with industry standards and texts. Outcome 2 Manage safety performance measuring and monitoring in an aviation organisation. Evidence requirements 2.1 Safety performance indicators and performance targets for an SMS in an aviation environment are described in accordance with industry standards and texts. 2.2 A means to measure safe performance of an organisation is developed in accordance with industry standards and texts. 2.3 A means to verify the safe performance of an organisation and a means to maintain this verification scheme is developed in accordance with industry standards and texts. Outcome 3 Demonstrate knowledge of the theory of continuous improvement in an aviation organisation. Evidence requirements 3.1 The Kaizen principle of continuous improvement is described in accordance with industry standards and texts. 3.2 A means to verify the performance of an organisation’s SMS is developed in accordance with industry standards and texts. 3.3 A formal process to identify the cause, determine the impact, and eliminate or mitigate the cause, of the substandard performance of an SMS is described in accordance with industry standards and texts. Outcome 4 Demonstrate knowledge of change management in an aviation organisation. Evidence requirements 4.1 A process by which changes within an organisation may be identified is developed in accordance with industry standards and texts. ServiceIQ SSB Code 9068 New Zealand Qualifications Authority 2016 NZQA registered unit standard 27031 version 1 Page 3 of 4 4.2 Arrangements to ensure safety performance is maintained prior to the implementation of a change are described in accordance with industry standards and texts. 4.3 A method by which safety risk controls are monitored prior to change (in order to determine if they are still effective or appropriate given the new environment) are described in accordance with industry standards and texts. Outcome 5 Manage a safety assurance plan in an aviation organisation. Evidence requirements 5.1 Techniques which are used in an SMS are described in accordance with industry standards and texts. 5.2 How safety information will be collected and how sources of the information will be protected through the use of a just culture is described in accordance with industry standards and texts. 5.3 An aviation operational safety assurance plan is described in accordance with industry standards and texts. 5.4 The safety assurance plan is monitored and evaluated in accordance with industry standards and texts. Planned review date 31 December 2016 Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 15 April 2011 N/A Consent and Moderation Requirements (CMR) reference 0170 This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Please note Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards. ServiceIQ SSB Code 9068 New Zealand Qualifications Authority 2016 NZQA registered unit standard 27031 version 1 Page 4 of 4 Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMRs). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest changes to the content of this unit standard. ServiceIQ SSB Code 9068 New Zealand Qualifications Authority 2016