Beautiful Legs by Post Class vote • How many of you would invest in this venture? • Would invest • Wouldn’t invest Career choices Measure Salary now Salary 5 years Long-term rewards Work hours Experience New venture Small Depends on success Capital gain 7 days a week ? Job $60-70k $100-150k Stock options 5 days a week ? Stakeholders and Goals • • • • • • • Who are the stakeholders in this case and what are their goals? Elizabeth Dickon Supplier of tights Department stores Other upscale stores Consumers Opportunity • What is the opportunity? • Why did Elizabeth choose tights as the first product? • Who in this class wore tights regularly as part of a dress code (official or unofficial)? Opportunity Describe the opportunity that exists for BLBP in terms of the 3 M’s • #1 Market demand • • • • #2 Market size and structure • • • Market share & growth potential = 20%+, 20% annual growth, and durable? Is the customer reachable? Customer payback < 1 year Emerging and/or fragmented Proprietary barriers to entry #3 Margin analysis helps differentiate an opportunity from an idea • • • • Low cost provider? (40% gross margin) Low capital requirement versus the comp.? Break-even in 1-2 years? Value added increase of overall P/E? Entrepreneurs • • • Is Elizabeth the right entrepreneur to pursue this opportunity? Is Dickon the right entrepreneur to pursue this opportunity? Are Elizabeth and Dickon as a team the right entrepreneurs to pursue this opportunity? Resources • How much money does the team need in the next 30 days? • • • 110,000 Pounds Is this the right amount? How urgent is their need for capital? Resources • Would a venture capitalist be interested in this project? – – – – Strong skills, none in mail order = not an A team Venture will not get big enough to interest VC Industry segment not one that attracts seedstage VC Unlikely to acquire money in 30 days Resources • Will a bank loan any money to this venture? – – Company has no assets to secure debt Bank will require personal guarantees from Elizabeth and Dickon, and even then probably would not be eager to make this loan Resources • Would a strategic partner invest in Beautiful Legs by Post? – – – Beautiful Legs by Post has no track record In this type of industry, strategic partners invest in companies with proven track records. In the rare event that they do provide seed-stage capital, it is to a founder with a track record of success in the industry It will take several months to attract such interest even if it were possible Evaluating business plans • Important skills because it makes you more critical of your own business plans • What would you look at? • Would you view the business plan in any specific order? Evaluating business plans • Order in which external reviewers read a business plan: – – – – – Resumes/CVs Executive Summary Opportunity Entrepreneurs Resources Evaluating business plans • Do my financials matter? – You must have financials - demonstrates your perspective of the business model – However, investors will most likely want the financials reworked to address their concerns – Investors tell the entrepreneurs how much money is required Evaluating business plans • • • • Let’s take a look at the Beautiful Legs by Post business plan Is this a good plan? What aspects of this plan are particularly strong? What if anything is missing? Evaluating business plans • • • What is the entry strategy for Beautiful Legs by Post? Does this strategy make sense? Compare this strategy to the entry strategy for Fax International. Financial Highlights • • • • 40% Gross Margins Ł195,811EBIT YR 3 Exit @7x Earnings ROI for Investors of 60% (Ł80,000 for 20% equity + Ł30,000 note) What are the Critical Assumptions? • • • • Response rate (1.5%) Average order (4 pairs/Ł30) Customer retention rate Friend of a friend rate Sensitivity Analysis Hit Rate Customer Order Size Retention Rate Friend of Friend Rate P/E 1.50% 4 95% 1.50% 7x Sensitivity Analysis: Basis P&L Revenue Postage Charges Net Revenue Cost of Tights Packaging Catalogue Ack Insert Inducement repeat Inducement new Postage UK Postage Europe Packers and Warehouse Operating Costs Marketing Costs Free Tight Costs Marketing an Promo Admin EBIT 8/31/1996 342213 21273 363486 8/31/1997 1063111 67121 1130232 8/31/1998 1582760 101341 1684101 209073 2807 3579 960 5808 2152 6347 846 18772 250344 646130 8370 10675 2862 7586 7991 16826 5048 55983 761471 961411 12389 15800 4235 11489 9738 21792 11207 82862 1130923 96202 3179 99381 173332 1382 174714 190684 1382 192066 66149 -52388 154106 39941 165301 195811 Hit Rate -25% P&L Revenue Postage Charges Net Revenue 8/31/96 8/31/97 8/31/97 256659.8 797333.3 1187070 15954.75 50340.75 76005.75 272614.5 847674 1263076 Cost of Tights 153995.9 478400 Packaging 2105.25 6277.5 Catalogue 2684.25 8006.25 Ack Insert 720 2146.5 Inducement repeat 4356 5689.5 Inducement new 1614 5993.25 Postage UK 4760.25 12619.5 Postage Europe 634.5 3786 Packers and Warehouse 14079 41987.25 Operating Costs 184949.1 564905.7 Marketing Costs Free Tight Costs Marketing an Promo Admin EBIT 96202 3179 99381 66149 -77864.6 173332 1382 174714 Critical Assumptions: Hit Rate Order Size 712242 Retention Rate 9291.75 11850 Friend of Friend Rate 3176.25 8616.75 7303.5 16344 8405.25 62146.5 839376 190684 1382 192066 154106 165301 -46051.7 66332.75 Influence Factor 1.13% 4 95% 1.50% 75% 100% 100% 100% Hit Rate +25% P&L Revenue Postage Charges Net Revenue 8/31/96 8/31/97 8/31/97 427766.3 1328889 1978450 26591.25 83901.25 126676.3 454357.5 1412790 2105126 Cost of Tights Packaging Catalogue Ack Insert Inducement repeat Inducement new Postage UK Postage Europe Packers and Warehouse Operating Costs 261341.3 3508.75 4473.75 1200 7260 2690 7933.75 1057.5 23465 312930 Marketing Costs Free Tight Costs Marketing an Promo Admin EBIT 96202 3179 99381 Critical Assumptions: Hit Rate Influence Factor Hit Rate 1.88% 125% Order Size 4 100% 1201764 Retention Rate 95% 100% 15486.25 19750 Friend of Friend Rate 1.50% 100% 807662.5 10462.5 13343.75 3577.5 5293.75 9482.5 14361.25 9988.75 12172.5 21032.5 27240 6310 14008.75 69978.75 103577.5 951838.8 1413654 173332 1382 174714 190684 1382 192066 66149 154106 165301 -24102.5 132131.3 334105.5 Order Size -25% P&L Revenue Postage Charges Net Revenue 8/31/96 8/31/97 8/31/97 256659.75 797333.3 1187070 15954.75 50340.75 76005.75 272614.5 847674 1263076 Cost of Tights Packaging Catalogue Ack Insert Inducement repeat Inducement new Postage UK Postage Europe Packers and Warehouse Operating Costs 156804.75 484597.5 2105.25 6277.5 3579 10675 960 2862 4235 5808 7586 11489 2152 7991 9738 4760.25 12619.5 16344 634.5 3786 8405.25 18772 55983 82862 195575.75 592377.5 879223.3 Marketing Costs Free Tight Costs Marketing an Promo Admin EBIT Critical Assumptions: Order Size Influence Factor Hit Rate 1.50% 100% Customer Order Size 3 75% 721058.3 Retention Rate 95% 100% 9291.75 15800 Friend of Friend rate 1.50% 100% 96202 3179 99381 173332 1382 174714 190684 1382 192066 66149 154106 -88491.25 -73523.5 165301 26485.5 Order Size +25% P&L Revenue Postage Charges Net Revenue 8/31/96 8/31/97 8/31/97 427766.25 1328889 1978450 26591.25 83901.25 126676.3 454357.5 1412790 2105126 Cost of Tights Packaging Catalogue Ack Insert Inducement repeat Inducement new Postage UK Postage Europe Packers and Warehouse Operating Costs 261341.25 807662.5 3508.75 10462.5 3579 10675 15800 960 2862 4235 5808 7586 11489 2152 7991 9738 7933.75 21032.5 27240 1057.5 6310 14008.75 18772 55983 82862 305112.25 930564.5 1382623 Marketing Costs Free Tight Costs Marketing an Promo Admin EBIT Critical Assumptions: Order Size Influence Factor Hit Rate 1.50% 100% Customer Order Size 5 125% 95% 100% 1201764 Retention Rate 15486.25 Friend of Friend rate 1.50% 100% 96202 3179 99381 173332 1382 174714 190684 1382 192066 66149 154106 165301 -16284.75 153405.5 365136.5 Sensitivity Analysis Results EBIT Basis Order Size +25% Order Size -25% Hit Rate +25% Hit Rate -25% 1996 -55,388 -16,284 -88,491 -24,102 -77,864 1997 1998 Exit@7x 39,941 195,811 £1,370,677.00 153,405 365,136 £2,555,952.00 -73,523 26485 £185,395.00 132,131 334,105 £2,338,735.00 -46,051 66,332 £464,324.00 Implications of Sensitivity Analysis • • • Results are extremely sensitive to response rate, order size, and retention rate 25% drop in any factor creates disastrous results What does this mean for Elizabeth and Dickon? 1. Beautiful Legs by Post 2.2 Directors' Compensation and Share of Ownership During the three moth test phase both directors are forgoing all compensation. On completion of the first round of financing the directors will each be paid a basic salary of £25,000 per annum with no benefits-in-kind. This is significantly lower than the market level which INSEAD graduates command. Until the first round of financing, each director will own 50% of Beautiful Legs by post, having each made an equity investment of £5,000. As a potential investor is there anything which might be a red flag in this passage? __________________________________________________________________ __________________________________________________________________ 2. Beautiful Legs by Post 1.6 Competitive Advantage We will have the advantage of being the first mover. We will be the first to locate the buyers of high quality tights and will be able to keep them by offering an efficient and reliable service through a Monthly Order Program. For a new entrant, since many potential customers will be our customers, their "hit-rates" will be reduced. This means that the cost of acquiring clients becomes prohibitive. New entrants cannot gain market share through price reductions since quality is perceived to be reflected in price. Identify three things should concern an investor in this passage (there are more than three)? “1.9 Exit Strategy We seek to have a saleable business by the end of the third year. The potential purchaser is likely to be a trade buyer, either from the hosiery or mail-order business. Hosiery companies are currently fighting for market share and this would give them another distribution channel closer to the customer. A mail-order house would be interested in our client base since it will contain names of active purchasers of a quality item. These names could be used to launch new products.” What would concern you about this statement as a potential investor? “1.10 Proposed Offering The offering will comprise of Ordinary Salaries (1 pound par value) and short-term debenture stock. Under the business plan's assumptions, there will be one round of financing. We are asking outside investors to purchase 20% of the company for 80,000 pounds, and to loan 30,000 pounds in the form of debenture stock that will be repayable in six months.” What, if anything, seems wrong with this offer from the perspective of potential investors? Keep in mind that half the class said they would invest. 6. Beautiful Legs; Direct Marketing Letter (see also section 4.2 if necessary, p 12) We have chosen a well-known French hosiery company founded in 1829 called Dore Dore to be our supplier. They have a number of advantages compared to the others that we considered. They are willing to supply marketing material, such as samples and discounted product. - They are able to supply goods in small lot sizes. Production runs with special packaging require a minimum order of 2,000 units as opposed to the industry average of 24,000 units. - They have an excellent reputation for quality, especially in France - They are willing to supply us on a weekly basis. - Lead times are short. They can deliver within 5 working days of receiving an order, and the transportation time is less than 24 hours - They wish to enter the British fine gauge hosiery market. They are established as high quality suppliers of men's and children's socks - We have negotiated credit terms of 60 days, with a discount of 2.75% for payment within 30 days. - They supply socks to other mail-order companies and thus have experience of our industry. Thinking strategically (ie Porter), what concerns, if any, would you have with their choice of supplier and why? (be specific with the framework language)