Company Name
Division or Address
Customer Supplied Product
Doc. No. Rev. No.
Division or Address
Date: 10.04.2020
Approved : title
Approved
: title
Page 1of x
__________________________________________________
Name
___________________________________________________
Name
Approved : title
Approved
: title
Approved
: title
__________________________________________________
Name
__________________________________________________
Name
__________________________________________________
Name
Change Record
Rev Date Description of Change
A
Responsible
Person
Name Initial Release
Distribution List
(list the departments that receive controlled copies)
Controlled Copy, Do Not Duplicate For Internal Use Only

Company Name
Division or Address
Division or Address
Customer Supplied Product
Doc. No. Rev. No.
Date: 10.04.2020 Page 2of x
1. Purpose
• To ensure customer-supplied product is protected against loss or deterioration.
• To maintain records of customer-supplied product.
2. Scope
This procedure covers product supplied by the customer for incorporation into their product.
3. Responsibilities
<Job title> inspects customer-supplied product upon receipt of the item.
<Job title> inspects customer-supplied product during inprocess production.
<Job title> ensures customer-supplied product is safe from deterioration, damage, or loss.
4. Procedure
4.1 General
The following items are supplied by the customer:
• <item>
• <item>
4.2 Receiving
<Job title> is responsible for receiving customer-supplied material and verifies the purchase order for part number, description, and quantity and the condition of the packaging.
<Job title> records the receiving information onto the <name of form> and enters the date and <inspection data>. <Job title> approves the
<name of form>.
The receiving status of the customer-supplied product is identified by
<marking>.
Controlled Copy, Do Not Duplicate For Internal Use Only

Company Name
Division or Address
Customer Supplied Product
Doc. No. Rev. No.
Division or Address Date: 10.04.2020 Page 3of x
If a problem is found during receiving, <job title> informs the customer of the non conformance. <Job title> determines the corrective action and records the corrective action onto <name of form>.
<Job title> is responsible for ensuring the corrective action is implemented.
4.3 Incoming Inspection
For parts that require inspection, the material is inspected against quality and engineering criteria to <inspection level>.
The inspection is recorded onto <name of form> and includes
<information>. <Job title> approves the <name of form>.
The inspection status of the customer-supplied product is identified by
<marking>.
If a problem is found during the inspection, <job title>informs the customer of the non conformance. <Job title> determines the corrective action and records the corrective action onto <name of form>.
<Job title> is responsible for ensuring the corrective action is implemented.
4.4. Inprocess Production Control
<Name of procedure> describes how the customer-supplied product should be identified. <Job title> is responsible for generating the procedure. The procedure is in the document control system.
Inspection records for each step in the process requiring inspection are maintained. <Job title> performs the inspections and records the results onto <name of form>.
The inspection status of the customer-supplied product is identified by
<marking>.
If a problem is found during the inspection, <job title>informs the customer of the non conformance. <Job title> determines the corrective action and records the corrective action onto <name of form>.
<Job title> is responsible for ensuring the corrective action is implemented.
Controlled Copy, Do Not Duplicate For Internal Use Only

Company Name
Division or Address
Customer Supplied Product
Doc. No. Rev. No.
Division or Address
4.5 Storage Control
Date: 10.04.2020 Page 4of x
The storage location of customer-supplied product is recorded on
<location>. <Job title> is responsible for maintaining and identifying the location of stored product. The customer-supplied product is identified by
<marking>.
Access to the storage area is controlled by <activity>. Procedures for controlling product that requires special environmental conditions are generated by <job title>.
The shelf life of the product is monitored using <marking>. <Job title> is responsible for ensuring shelf life has not expired.
<Frequency>, <job title> inspects stored product to detect deterioration.
The inspection is recorded onto <name of form>. <Job title> approves the inspection form. The inspection form is stored <location>.
4.6 Security
The security of customer-supplied product is maintained through
<activity>. <Name of record> indicates the location of product. <Job title> reviews the records to ensure all product that is signed out is returned.
4.7 Control of Damaged or Lost Product
In the event of damage to the product, the <name of procedure> is followed. <Job title> is responsible for generating the procedure. The
<name of procedure is in the document control system.
Damage or loss is recorded onto <name of form> and includes
<information>.
Corrective action is implemented to prevent recurrence and/or to fix the problem.
<Job title> informs the customer of the non conformance. <Job title> determines the corrective action and records the corrective action onto
<name of form>.
<Job title> is responsible for ensuring the corrective action is implemented.
Controlled Copy, Do Not Duplicate For Internal Use Only

Company Name
Division or Address
Customer Supplied Product
Doc. No. Rev. No.
Division or Address Date: 10.04.2020 Page 5of x
Insurance is in place in accordance with the customer's contract to cover the loss or damage.
5. Related Documentation
<Receiving record>
<Inspection Record>
<Procedure for damaged product>
Contract Review
Purchasing
Inspection and Testing
Corrective and Preventive Action
Handling, Storage, Packaging, Preservation, and Delivery
<list of work instructions>
Controlled Copy, Do Not Duplicate For Internal Use Only