Department of Management Employment Practices MGT 380 FALL 2008 – Course Outlines Sessions MWF 1000 - 1050 12480 JH1212 Professor Kalyan S Chakravarty Office JH4224, Extension 2435 E mail kalyan.chakravarty@csun.edu Office Hours MW 0900 -1000 W 1800 - 1900 and by appointment, if needed Textbooks 1. Human Resource Selection, 6th Edition Robert D.Gatewood, Hubert S. Feild, Murray Barrick ISBN -10: 032420728-X ISBN -13: 9780324207286 Thomson South-Western © 2008 (Required) 2. Hiring Great People Kevin C.Klinvex, Matthew S. O'Connell, & Christopher P. Klinvex ISBN: 0070718725 McGraw-Hill © 1999 (Required) MGT 380 Fall 2008 Course Outlines Page 1 of 7 Course Description Staffing, the process of recruiting applicants and selecting prospective employees, is a key strategic area of human resource management. Given that an organization’s performance is a direct result of the individuals it employs, the specific strategies used and decisions made in the employment practices will directly impact an organization’s success or lack thereof. This course will provide the students critical insights into recruitment, selection, interviewing, background checking, and hiring; the role and requirements for EEOC and Affirmative Action Programs; and understanding the pros and cons of recruiting from within or outside. Contemporary innovative approaches to recruitment and selection adopted by reputed companies shall be presented for analyses and discussions. Themes Creating and using job descriptions and job specifications Auditing application forms Developing recruitment sources Testing and selecting candidates Coaching line supervisors on interviewing skills and techniques Linking succession planning initiatives with recruitment strategies Establishing orientation programs for newly hired staff Topics Job analysis in human resource selection Legal issues in selection Predictors of job performance: tests and selection methods The selection interview: key interviewing principles Measures of job performance Role and importance of succession planning Socialization programs The learning objectives are: A. Explain the importance of job descriptions and job specifications B. Develop a selection program: budget, Critical Job Requirements and relevant job performance measures C. Understand the legal ramifications: EEOC, OFCCP, AAP and ADA accommodations D. Acquire interviewing and assessment skills E. Establish linkages with succession planning initiatives F. Identify critical elements of a new employee orientation plan G. Recognize the benefits of collaborating with line managers in the recruitment process MGT 380 Fall 2008 Course Outlines Page 2 of 7 Course Work Middle Term Test (5) Case Analysis/Application Exercise (4) Punctuality, Attendance, Participation Total: 50 pts 40 pts 10 pts 100 pts A. Middle Term Test: (10%x5) There will be five non-cumulative middle term tests. They will consist of a combination of multiple choice questions, true/false statements, and short essays on topics related to course curricula. B. Case Analysis/Application Exercise: (10%x 4) Throughout the course, there will be four case analyses / application exercises of 10% weightage to each. They are intended to provide an opportunity to actively experience the reality and complexity of the issues facing practicing managers and human resource executives today. Among other benefits, they would help the students sharpen their analytical and problem-solving skills. Each student will be required to submit a written report on each case, on those days scheduled in the timetable, presenting a coherent and defensible analysis of the situation based on human resource management concepts and theories learnt. The report should be an individual effort and anyone attempting to share analyses and ideas will be penalized. C. Punctuality, Attendance and Class Participation (10%) Class attendance is absolutely essential. There will be no penalty for those with a maximum of eight absences. Students with nine or more unexcused absences will run the risk of even failing in the course. Habitual lateness and/or leaving the classes early, for whatever reasons, are evidence of low commitment and will be penalized. Please come to each class prepared to discuss the readings and assignments and to play an active role in contributing to class discussions. Those making insightful comments that increase the level of energy and interest in the topics discussed would definitely make a discernible impact than others. MGT 380 Fall 2008 Course Outlines Page 3 of 7 A superior participation score is given to one who demonstrates the ability to comment upon the content and the process of our discussions. Some questions to help illustrate the preferred mode are: Does the group become more energized after this person contributes? Is this person more focused? Does this person listen to others and build upon their ideas? Grading The final letter grade assigned to each student will be determined by the students’ performance on the course components mentioned above. Other Issues 1. The College of Business and Economics at California State University, Northridge prepares students to be ethical decision makers. The college maintains high standards of ethical conduct that students are expected to maintain throughout their academic and professional careers. Students in the College of Business and Economics have identified the values of respect, honesty, integrity, commitment, and responsibility as their guiding principles. 2. This syllabus is the basic guideline for various activities related to this class. Please read it carefully, and refer to it as we proceed. 3. Please talk to me as soon as possible if you have any suggestions, questions, problems and concerns. 4. Time management is critical when dealing with many, and often conflicting demands. Such demands could be from your studies, your work, and/or personal obligations. To deal with them effectively, you must set up your priorities straight and work accordingly. (When in this class, you are required to engage fully in activities in this class.) 5. All instances of academic dishonesty will be dealt with strictly according to the University policies and guidelines. 6. All students are required to use the CSUN computing facility to send and receive email communications. MGT 380 Fall 2008 Course Outlines Page 4 of 7 Fall 2008 - Timetable SESSIONS TOPICS, TASKS, READINGS 1(8/25) Housekeeping, Course Introduction, Syllabus Review, Clarifying Mutual Expectations 2 (8/27) An Overview of Human Resource Selection Selection and Strategic Human Resource Management 3 (8/29) Developing a Selection Program Key Constraints in Developing a Selection Program 4 (9/3) 10 (9/17) Current Issues in Selection Readings: Chapters 1&2 (Gatewood) Chapter 2 (Klinvex) Legal Issues in Selection Federal Regulations: Key Employment Laws Key Employment Laws – contd Implications in Selection Decisions Employment Discrimination: EEOC and Executive Orders Adverse Treatment and Adverse Impact The Uniform Guidelines on Employee Selection Procedures: Implications in Selection Requirements Affirmative Action Programs: Prospects and Constraints Employers’ and Employees’ Reactions to AAPs Readings: Chapters 1&2 (Gatewood) and Chapter 2 (Klinvex) Preparing for Middle Term I 11(9/19) MIDDLE TERM I 12 (9/22) Human Resource Measurement in Selection Fundamentals of Measurement: An Overview The Nature of Measurement: Scales of Measurement Interpreting Scores on Selection Measures 5 (9/5) 6 (9/8) 7 (9/10) 8 (9/12) 9 (9/15) 13 (9/24) 14 (9/26) Reliability of Selection Measures What does a Reliability Coefficient Mean? Methods of Estimating Reliability 15 (9/29) Validity of Selection Measures The Relation Between Reliability and Validity Types of Validation Strategies MGT 380 Fall 2008 Course Outlines Page 5 of 7 Fall 2008 - Timetable SESSIONS TOPICS, TASKS, READINGS 16 (10/1) Preparing for Case Analysis/Application Exercise: Skill Practice Session 17 (10/3) CASE ANALYSIS/APPLICATION EXERCISE 1 18 (10/6) Practical Approaches for Making Employment Decisions Readings: Chapters 3, 4, 5 & 6 (Gatewood) 19 (10/8) Preparing for Middle Term II 20 (10/10) MIDDLE TERM II 21 (10/13) Job Analysis in HR Selection: A Survey of Job Analysis Methods 22 (10/15) 24 (10/20) Creating and Using Job Descriptions and Job Specifications Incorporating Job Analysis Results in Selection Measures The Future of KSAOs Application Forms, Training and Experience Evaluations, Reference Checks Auditing Application Forms: Legal Implications 25 (10/22) CASE ANALYSIS/APPLICATION EXERCISE 2 26 (10/24) Summary Recommendations for Using Applications, T&E Ratings, and Reference Checks 27 (10/27) Weighted Application Blanks: Using WABs in Human Resource Selection Why is Biodata a Good Predictor? 23 (10/17) Readings: Chapters 7, 8, 9 & 10 (Gatewood) Chapters 1, 4, 5 & 9 (Klinvex) 28 (10/29) Preparing for Middle Term III 29 (10/31) MIDDLE TERM III 30 (11/3) Uses of the Interview in Selection How Good an Employment Interviewer are You? Common Problems in Selection MGT 380 Fall 2008 Course Outlines Page 6 of 7 Fall 2008 - Timetable SESSIONS TOPICS, TASKS, READINGS 31 (11/5) The Selection Interview: Key Interviewing Principles Identifying Critical Job Requirements (CJRs) 32 (11/7) Past Behavior Predicts Future Behavior: The STAR Concept: Behavior Example Exercise 33 (11/10) Behavior Question Exercise Self Esteem Exercise Behavior Categorization Exercise Data Exchange Discussions Making a Hiring Decision CASE ANALYSIS/APPLICATION EXERCISE 3 34 (11/12) 35 (11/14) 36 (11/17) 37 (11/19) Coaching Line Supervisors in Interviewing Skills Small Business Selection Interview Readings: Chapter 11 (Gatewood) Chapters 1, 6 & 7 (Klinvex) Preparing for Middle Term IV 38 (11/21) MIDDLE TERM IV 39 (11/24) Measures of Job Performance: Types of Job Performance Measures Appropriate Characteristics of Selection Criteria Measures: Individualization, Controllability, Relevance, Measurability Appropriate Characteristics of Selection Criteria Measures: Reliability, Variance, Practicality, Specificity Key Issues in Criterion Use: Wrap up Readings: Chapter 16 (Gatewood) Chapters 8, 10, 11 & 12 (Klinvex) 40 (1126) 41 (12/1) 42 (12/3) 43 (12/5) CASE ANALYSIS/APPLICATION EXERCISE 4 44 (12/8) Preparing for Middle Term V 45 (12/10) MIDDLE TERM V 1 The timetable is subject to change. 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