Peralta Community College District
Annual Program Update Template – Student Services
2010-11
This presents the common elements to be addressed Student Services in their unit planning. Depending on
College preferences, these common elements may be formatted or addressed differently.
OVERVIEW
Date Submitted: October 12, 2010
Dean:
Dr. Eileen White
Dept. Chair:
Shirley Coaston
Department:
Library
Campus:
Laney College
Mission
The library is committed to providing quality services to its diverse student
population and to the residents of the Peralta Community College District. In
accordance with the college’s mission statement, the library faculty and staff strive
to:
1)
Provide consistent, high quality services, resources (print,
electronic and media), equipment, and facilities in support of the college’s
occupational, basic skills, transfer, and lifelong learning curricula.
2)
Encourage and facilitate the development of information
competency skills related to independent inquiry and information retrieval to
enhance student-learning outcomes in all curricular areas.
3)
Use technology to expand classroom instruction, individualize
instruction, promote independent inquiry and research, and enhance the
scope and quality of library services.
EVALUATION AND PLANNING
Quantitative Assessments
Provide service area data such as
number of students served by
program. Include recommendations
from program review.
Narrative
See quantitative date chart below.
Fall 2010 Recommendations
Replace Reference/Instruction Librarian position (Traylor, retired May
2010)
Program Review Recommendations


Complete the hiring process for the evening Library Tech. II
position. (completed 9/2010)
Budget $ 90,000 per year for hourly librarians. (reduced to
$75,000)
1













Budget $ 50,000 per year for student library assistants. (reduced
to $45,000)
Budget $ 18,000 per year for A-V student assistants (reduced to
15,000)
Budget $70,000 a year for electronic databases ($36,000 per year
once funded by the state is no longer funded) (reduced to
$47,000)
Budget $ 7,000 per year for general supplies
Budget for and upgrade computer hardware software on a three
year schedule (approximately 100 computers)
Install security cameras throughout the library.
As classes are added on Saturdays, restore at least 6 hours of
library service; the library is down 13 hours from the 2007/2008
academic year.
Hire three additional librarians to come on board when the new
library opens.
Hire the Library Program Consultant to begin the work on the new
library. (Fall 2010)
Resume the work with the architects to design the new library.
Librarians and staff continue site visits to newly built community
college libraries
Restore the 30 hours per week of student assistants hours lost
over the last few years.
$150,000 annual materials budget for ten years to replace our
outdated collection.
Laney College Library
Library Visits
Students Served
Faculty & Staff Served
Library Service Hours (per week)
General Circulation
Reserve Use Circulation
Orientations ( Instruction Sessions)
Orientations (Students Served)
Reference Sessions
Materials Budget (Book/Periodical/AV)
Book Collection
Books Added
Audiovisual Media Added
Periodical Collection
2006-07
223,562
11,923
579
72
8,533
38,296
75
1,681
11,425
2007-08
254,269
11,923
610
72
6,574
33,862
71
1,458
11,827
2008-09
287,408
14,913
617
66
7,542
37,969
85
1,556
11,895
2009-10
309,951
14,735
602
58
7,025
43,503
77
1,621
10,870
$201,863
$150,390
$111,688
$110,000
(Measure A)
(Measure A)
(Measure A)
(Measure A)
87,350
2,526
44
135
2
88,317
1,723
54
130
89,063
1,171
134
130
89,323
1,040
90
114
Listening/Viewing Center Collection
Listening/Viewing Center Usage
Electronic Database Collection
Electronic Database Usage
Percentage of Collection Pre-2000
Percentage of Collection Pre-1990
Percentage of Collection Pre-1980
Internet Usage: Number of Users
Internet Usage: Number of Hours
not available
not available
24
16,776
91
84
68
30,191
24,208
3,212
9,008
31
18,592
90
80
65
29,786
12,916
3,335
8,728
30
18,115
89
79
64
38,488
16,837
3,431
8,620
21
18,839
88
78
63
41,825
18,065
Qualitative Assessments
Narrative
Community and college relevance
Present evidence of community
need based on Advisory Committee
input, McIntyre Environmental
Scan, Student surveys
The importance of the role of the library in supporting the educational
mission of the college is broadly recognized. In spring 2008, the college
approved information competency as a general education outcome. In
staff and student surveys conducted for the 2008 self study, the library
was consistently given high marks. In the campus survey, students
identified the library among the top three services they see as
important to their academic success. The 2009 ACCJC visiting team
praised the work of the library and recommended that the college find
a long-term funding source to support library technology and
collections.
Strengths:
 Collaboration with faculty to implement information
competency throughout the curriculum
 Maintenance of the textbook collection which provides access to
textbooks for current Laney courses
Weaknesses:
 Budget constraints limit library’s ability to support student
success
 Insufficient materials acquisitions budget
 Reduced staffing resulting in reduced services/longer waits
 Reduced hours resulting in reduced services for evening
students and no services for Saturday students
 Due to reduced staffing, library unable to offer recently
Identify strengths, weaknesses,
opportunities, and limitations (from
the Action Plans)
3
developed course (LIS 200) designed for students who are not
ready for transfer-level information competency course
 Reduction in database subscriptions
Opportunities:
 New library facility
 New integrated library system (online catalog)
 New website, including electronic forms, to improve outreach
and accessibility
Limitations:
 Wired and wireless access insufficient for current needs
Discuss college strategic plan
relevance
The new library building is a core part of the college’s strategic planning
over the next few years.
ACTION PLAN
Please describe your plan for responding to the above data. Consider service delivery,
pedagogy/instructional, scheduling, marketing strategies, assessments and changes. Also, please
reference any cross district collaboration with the same department at other Peralta colleges.
Include overall plans/goals and specific action steps.
INSTRUCTIONAL PROGRAMS




Continue to collaborate with Basic Skills instructors to infuse selected information competencies in
course outcomes and course content.
Develop 1 unit, short term-hybrid information competency course and/or subject specific modules as
a co-requisite for courses in other departments. (2004 Program Review recommendation)
Continue to promote information literacy informally (one-on-one with instructors) and formally
through committees, meetings and presentations.
Continue to collaborate with English Department faculty to implement Information Competency GE
Outcome through workshops, orientations, and online tutorial.
COLLECTION DEVELOPMENT


Request a $150,000 annual materials budget for ten years to replace our outdated collection
Request $70,000 annual budget for library electronic databases
TECHNOLOGY*




Establish a system of authentication using EZProxy so that students and employees may access the
library’s database subscriptions outside of the library.
Establish a 1.0 position for the System Administrator
Develop a plan for the systematic upgrading of computer hardware and software
Complete the process for the purchase of a new integrated library system (including cataloging,
serials, acquisitions, circulation, reserve, media reservation, electronic reserves, electronic resource
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management, reporting and link-resolver modules) for the District Libraries and migrate the existing
library database to the new system.
* (Technology Plan has been submitted to Office of Instruction and is on file at the Library Reserve
Desk.)
MEDIA


Update media collection as part of plan to update collection
Consider new and viable audiovisual formats as collection is updated
LIBRARY SERVICES (Public Access, Technical Services)




Replace Reference/Instruction Librarian position (Traylor)
Hire three additional librarians (Evening Instruction, System Administrator, Electronic Access).
Restore the 30 hours per week of student assistants hours lost over the last few years.
Require coaches to be present during mandated study times for athletes.
LIBRARY FACILITIES



Hire Library Program Consultant to begin working on the new library.
Resume the work with the architects to design the new library.
Librarians and staff continue site visits to newly built community college libraries
STAFF DEVELOPMENT



Provide adequate allocations for librarians to attend at least one professional conference per year
Librarians and staff take part in Microsoft Office, prompt, Passport, course management system and
other district-sponsored training opportunities and courses.
Provide funding for librarians to attend annual Innovative Interfaces User Group conference to gain
more knowledge about the possibility of migrating to this integrated library system
NEEDS
Please describe any equipment, material and supply needs.
 $150,000 a year for library materials
 $70,000 a year for electronic databases ($36,000 per year once funded by the state is no longer
funded)
 $ 7,000 per year for general supplies
 Budget for and upgrade computer hardware software on a three year schedule (approximately 100
computers)
 Install security cameras throughout the library.
Please describe any facilities needs.
 Resume the work with the architects to design the new library.
 Librarians and staff continue site visits to newly built community college libraries
Please describe any personnel needs.
5






Replace Reference/Instruction Librarian position (Traylor)
Budget $ 90,000 per year for hourly librarians.
Budget $ 50,000 per year for student library assistants.
Budget $ 18,000 per year for A-V student assistants.
As classes are added on Saturdays, restore at least 6 hours of library service; the library is down 13
hours from the 2007/2008 academic year.
Hire three additional librarians to come on board when the new library opens.
Classified and Student Assistant Data
Fall 2009
Spring 2010
Fall 2010
F/T Permanent
8
8
9
F/T Non-Permanent 1
1
0
P/T Permanent
0
0
0
P/T Non-Permanent 0
0
0
(Hourly)
Student Assistants
1,989 hours
2,238.75 hours 2,238.75 hours
Please describe any classified/student assistant needs.
 Budget $ 50,000 per year for student library assistants.
 Budget $ 18,000 per year for A-V student assistants.
 As classes are added on Saturdays, restore at least 6 hours of library service;
the library is down 13 hours from the 2007/2008 academic year.
Faculty Data
Fall 2009
Spring 2010
Fall 2010
Contract FTEF
5
5
4
Hourly FTEF
1.25
1.18
1.81
Extra Service FTEF
.13
.13
.27
Total FTEF
6.38
6.31
6.08
% Contract/Total
78%
79%
66%
Are PT faculty available? Can FT faculty be reassigned to this program?
Implications if not filled:
 Replace Reference/Instruction Librarian position (Traylor)
Reference/Instruction librarian provides critical information competency
instruction (one individual conducted close to 70 orientations last year).
Information competency is a general education outcome and the instructional
workload is immense. The role of this librarian is not suited for part-time
employment since the college has abundant need for library instruction (more
than a full-load). Additionally, we needan instruction librarian with a thorough
understanding of the student population, college curriculum and institutional
structure. Furtherm ore, all of our current part-time faculty are either retired or
employed full-time at another community college.
6
Learning Outcomes and Assessment: Moving towards 2012 Proficiency
Fall 2010
List learning outcomes Library Service Program Outcomes
and/or service area
outcomes identified
1. Students will identify the library as a resource for supporting
for your program
academic success.
Assessment method: Laney College Student Engagement Survey (Self Study
Survey)
2. Information resources are of sufficient quality and quantity
to augment course textbooks throughout a multidisciplinary college
curriculum.
Assessment method: A. Collection analysis by publication date. B. Collection
analysis by collection area. Analysis of college course syllabi.
3. Information competency instruction in courses support the
institutional outcomes of: critical thinking, information
competency, computer literacy, and ethical responsibility.
Assessment method: See completed Course Outcomes and Assessment Plan
on file for LIS 85, LIS 500, and completed Outcomes and Assessment Plan
(Student Services/Non-Instructional Units) for Orientations.
How are you assessing
or measuring these
outcomes?
What are the results
of your assessment
process?
See above.
The library used a library-developed student and faculty survey to determine
satisfaction levels. Although preponderance of students and faculty indicate
satisfaction, library identified ways to improve campus awareness of library.
In addition, in a college-wide self study survey, the library set a criterion that
students would rate the library as one of the top four services most
important to their academic success: Students will identify the library as a
resource for supporting academic success Analysis: The response to
Question #13 in the Campus Self Study Survey (What support services do you
consider important for your academic success at Laney College. Check as
many as apply.”) enabled the Library to meet and exceed the benchmark
above. The library was rated in the top 3 by a majority of students.
According to a 2006 benchmark (at least 50% of the collection will be less
than 10 years old by 2014), the library needs at least $150,000 / year
dedicated to book acquisition. Although the library initially made progress in
2006-2007, the rate of improvement has declined dramatically as the book
budget was decreased. Currently 78% of the collection is pre-1990.
As a result of the information competency assessment reports, the librarians
determined that the college needs a basic skills level information
competency course to prepare students for LIS 85. In addition, the librarians
agreed to deactivate LIS 90.
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How are these
assessment results
informing your
program planning and
resource needs?
The library has taken steps to improve facilities based on student feedback
(new chairs, new carrels, more computers). The library responds quickly to
noise complaints, still largely associated with an influx of athletes at certain
times of the day, and also walks through the upper floors of the library
periodically. The sheriff was sending walk-through patrols periodically, but
his has been reduced since the police budget was reduced. The library is
requesting additional wireless access for students. The library has improved
the timeline for faculty acquisitions requests, most notably by adding
amazon.com as a vendor. The library provides a truck of professional
development titles of interest to faculty near the IMC and faculty are
borrowing these books.
The library requests moving $300,000 in Measure A dollars identified for
library shelving to pay for library materials.
The library deactivated LIS 90 and received CIPD-approval for LIS 200,a basic
skills level information competency course. Due to the recent retirement of
the instruction librarian, the library cannot offer LIS 200 or LIS 85 until a new
full-time instructional librarian is hired. The library requests immediate
replacement of the 1.0 Instruction Librarian position.
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Laney College Library Orientations
School Year: 2009-2010, Summer 2010
Compiled by Margaret Traylor
Total Students:
1621 Total Session: 77
Total Instructors: 46
Instructors whose names appear multiple times in each semester schedule orientations for all their courses,
and/or they schedule orientations for scaffolded writing assignments requiring increasingly complex research
skills.
Fall 2009> Students: 924 Sessions: 43 Instructors: 26
BASIC SKILLS>
Students: 488
Sessions: TRANSFER> Students: 436
24
CIS 5
24
Coun 207B 19
Hernandez (Green Jobs)
Labor Studies 10
15
Coun 207B
6
Hernandez (Green Jobs)
Health Ed 1
38
Coun 224
34
Hernandez (Puente)
Psychology 6
27
Coun 224
14
Riley
English 1A
26
Coun 224
13
Marshall (Gateway to
English 1A
22
College)
English 1A
26
English 201AB
19
Zawinski
English 1A
19
English 201AB
12
Zawinski
English 1A
31
English 201AB
9
Zawinski
English 201AB
17
Bernstein
English 1A
17
English 201AB
17
del Bourgo
English 1A
25
English 269AB
13
Zawinski
English 1A
22
English 269AB
20
Mullen
English 1A
12
English 269AB
21
Wilson
English 1A
22
English 269AB
19
Graves
English 1A
18
English 291 32
Mullen
(Project
English 1A
15
Bridge)
English 1A
31
ESL 253A
20
Maher (BioTechnology)
English 1B
18
ESL 203A
12
Ratnam
English 5
11
ESL 263
30
Zetlan (Culinary
Arts)
ESL 263
28
Zetlan (Culinary
Arts)
ESL 21B
27
Agard
ESL 21B
24
Wong
ESL 200B
25
Roost*
ESL 200B
11
Roost*
ESL 201A
25
Margerum*
ESL 201A
23
Margerum*
LRNRE 6
211
Raughton
*Librarians assisted instructors with course online
management sites, and student logins/site
navigation.
9
Sessions 19
Rogers
Hart
Thadani
Chishty
del Bourgo
Correa
Correa
Correa
Graves (Ubaka)
Graves
Graves
Siegal
Siegal
Lemley
Lemley
Menes
Wong
Correa
Siegal
Instructors whose names appear multiple times in each semester schedule orientations for all their courses,
and/or they schedule orientations for scaffolded writing assignments requiring increasingly complex research
skills.
Spring 2010> Students: 630
Sessions 32
Instructors: 18
BASIC SKILLS>
Students: 376
Sessions: TRANSFER> Students: 254 Sessions 14
18
CIS 5
29
Rogers
Coun 260
18
Brooks (Project Bridge)
Political Sci 19
Alon
Coun 224
11
Riley
LRNRE 211 10
Raughton
Coun 224
6
Marshall (Gateway to
English 1A 25
del Bourgo
College)
English 1A 19
Siegal
English 201AB
24
Zawinski
English 1A 14
Siegal
English 201AB
17
Zawinski
English 1A 22
Benjamin
English 201AB
11
Zawinski
English 1A 17
Benjamin
English 201AB 9 Zawinski
English 1A 12
Benjamin
English 269 21
Mullen
English
1A
14
Benjamin
English 269 16
Mullen
English 1A 17
Lemley
ESL 21B
32
Agard
English 1A 18
Lemley
ESL 21B
33
Wong
English 1B
21
Siegal
ESL 21B
31
Wong
English 1B
17
Correa
ESL 253
24
Wong
ESL 23
27
Ellman
ESL 251A
27
Beccaria
ESL 251B
27
Beccaria
ESL 203A
22
Agard
ESL 253B
20
Agard
Summer 2010> Students: 67 Sessions: 2
English 268 35
Cowan
English 1A 32
Benjamin
Instructors: 2
Orientation/Narrative Sections
Reference Services: 10,870 sessions
No. of orientation sessions: 77
Students Attended/Average Class Size: 1621/21
English 1A courses continue to constitute the largest number of sessions delivered, followed by the ESL
Department, and developmental English department courses (201AB, 269). Librarians continue to work with
students in the Puente, Ubaka, Project Bridge, and Gateway to College programs, the Counseling Department’s
College Preparedness and Career Exploration courses, the ESL for Culinary Arts cohort, and Environmental
Control Technology students enrolled in ESL 253 reading courses. Fall Semester 2009 librarians continued to
collaborate with ESL instructors who needed assistance navigating their new course online management sites,
and assisting students with site logins and navigation. The ESL collection needs more level 1 books; English
269 instructor (former department Co-Chair) would like to see more graphic novels and urban literature to
motivate her students.
10
LIBRARY MATERIALS BUDGET BREAKDOWN (2010/2011)
Laney College Library
Subscriptions (Budget Code 4303)
Amount
Balance from 2009/2010
Distributed from $55,000 (2010/2011)
Transferred from 2010/11 Nonprint balance
Total allotment
Expected total cost
Balance
$228.47
$983.24
$5,805.33
$7,017.04
($6,400.00)
$617.04
Databases (Budget Code 5883)
Amount
Balance from 2009/10
Distributed from $55,000 (2010/2011)
Total allotment
Expected total cost
Paid by trust fund
Current expected cost (after trust fund payment)
Balance
$318.47
$22,658.26
$22,976.73
($32,729.00)
$11,365.14
($21,363.86)
$1,612.87
Books (Budget Code 6301)
Amount
$3,641.50
$31,358.50
$3,660.92
Total allotment
$38,660.92
N/A
Balance
$38,660.92
Balance from 2009/2010
Distributed from $55,000 (2010/2011)
Transferred from 2010/11 Textbook distribution
Expected total cost
Direct Subscriptions
Amount
Expected total cost
($2,080.02)
Paid by trust fund (New York Times)
$844.64
Paid by trust fund (Wall Street Journal)
$615.21
Current expected cost (after trust fund payments)
($620.17)
Balance tranferred from Subsciptions 2010/2011 (4303)
Distributed from $55,000 (2010/2011)
Balance
11
$617.04
$0.00
-$3.13
Standing Orders
Amount
Total Allotment
$0.00
($6,300.00)
-$6,300.00
Expected total cost
Balance
*Funding needed.
Media
Amount
Total Allotment
Expected total cost
$0.00
N/A*
Balance
*Current waiting list for media purchases
12
$0.00
Titles by Decade Progress (2001-2009)
A Comparative Analysis of the Age of the Laney Library Collection
Fall 2001
Pre-1980 publication dates:
Pre-1990 publication dates:
72%
89%
Laney College Library
Laney College Library
Collection By Decade (November 2001)
Collection By Decade (November 2001)
1%
1%
10%
10% 10%
10%
17%
17%
28%
28%
34%
34%
Pre-1960
Pre-1960
1960s
1960s
1970s
1970s
1980s
1980s
1990s
1990s
2000s
2000s
Fall 2010
Pre-1980 publication dates:
Pre-1990 publication dates:
63%
78%
NOTE: In the past year, both pre-1980 and pre-1990 publication dates have declined by 1%. A greater change
is illustrated when compared with Fall 2001: a 9% decline of pre-1980 titles and 11% decline of pre-1990 titles.
Unfortunately since the general fund and Measure A dollars have declined in recent years, so has the rate of
improvement. A more realistic budget ($150,000/year) is needed to see noticeable gains in the average age of
the collection.
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