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National Certificate in Offender Management (Level 4)
Level
4
Credits
84
This qualification has been reviewed. The last date to meet the requirements is 31
December 2019.
Transition Arrangements
This qualification has been reviewed and replaced by the New Zealand Certificate in
Offender Management (Level 4) [Ref: 2659].
The last date for entry to this qualification is 31 December 2017.
For detailed information see Review Summaries on the NZQA website.
NZQF Registration Information
Process
Version
Date
Registration
Review
Review
1
2
3
November 1999
August 2006
April 2015
Last Date for
Assessment
December 2019
December 2019
December 2019
Standard Setting Body
The Skills Organisation
FREEPOST 5164
PO Box 24469
Royal Oak
Auckland 1345
Telephone
Email
Website
The Skills Organisation
SSB Code 100401
09 525 2590
reviewcomments@skills.org.nz
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National Certificate in Offender Management (Level 4)
Level
4
Credits
84
Purpose
This certificate provides a nationally recognised qualification for those working or seeking
work as a senior corrections officer engaged in providing safe, secure and humane
containment of prisoners whilst working towards reducing re-offending.
The qualification builds on the National Certificate in Offender Management (Level 3)
[Ref: 0678], and equips the trainee for more senior roles in the prison environment by:
 broadening the professional skills at level 3, so that the trainee has competence across
a greater range of activities performed in a normal prison;
 adding word processing and report writing skills to improve administrational capability;
 adding interpersonal communication skills mostly at level 4 to prepare the trainee for
increased levels of responsibility in relation to management and prisoners; and
 adding skills at level 4 and 5 relating to adult training to allow for facilitation of staff
training programmes for more junior levels.
The qualification is obtained by achieving credits for all compulsory unit standards. A
number of optional unit standards are available for use in some employment situations.
The qualification has been designed for training in the workplace, although the generic unit
standards could be achieved off-job.
Holders of this certificate may progress to the National Certificate in Offender Management
(Level 5) [Ref: 0975].
Special Notes
Prerequisite: The National Certificate in Offender Management (Level 3) [Ref: 0678], or
demonstrate equivalent skills and knowledge.
Recognition of prior learning: applications for recognition of prior learning may be made to
ElectroTechnology Industry Training Organisation or accredited providers.
Credit Range
Level 2 credits
Level 3 credits
Level 4 credits
Level 5 credits
Minimum totals
The Skills Organisation
SSB Code 100401
Compulsory
5
37
26
16
84
Optional
0-10
0-11
0-21
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Requirements for Award of Qualification
This qualification will be awarded to people credited with all the unit standards in the
compulsory section.
Award of NQF Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the
purpose of award. The table of mutually exclusive standards is provided in the Qualifications Authority Rules
and Procedures publications available at www.nzqa.govt.nz/ncea/.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions
and retain their identification number (Id). Any version of a standard with the same Id may be used to meet
qualification requirements that list the Id and/or that specify the past or current classification of the standard.
Detailed Qualification Requirements
Compulsory
All the unit standards listed below are required.
Field
Business
Subfield
Business Administration
Domain
Business Information Processing
Id
Title
111
Use a word processor to produce documents
Level
2
Credit
5
Subfield
Management
Domain
Management – Developing and Coordinating People
Id
Title
8495
Develop self to improve performance
Level
5
Credit
5
Field
Education
Subfield
Adult Education and Training
Domain
Delivery of Adult Education and Training
Id
Title
7095
Facilitate adult learners’ individualised learning
Level
5
Credit
3
7114
5
8
Level
4
Credit
3
Coach adult learners
Subfield
Generic Education and Training
Domain
Assessment of Learning
Id
Title
11281 Prepare candidates for assessment
The Skills Organisation
SSB Code 100401
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Field
Humanities
Subfield
Communication Skills
Domain
Interpersonal Communications
Id
Title
1297
Interview in a formal situation
Level
4
Credit
5
9681
Contribute within a group/team which has an objective(s)
3
3
9694
3
5
9696
Demonstrate and apply knowledge of communication process
theory
Apply problem-solving techniques
4
4
9704
Manage interpersonal conflict
4
6
11099
Develop strategies for communicating in a culturally diverse
workplace
Collaborate within a group/team which has an objective(s)
4
4
4
4
Domain
Writing
Id
Title
3491
Write a report
Level
3
Credit
4
Field
Law and Security
Subfield
Offender Management
Domain
Prison Safety and Security
Id
Title
14620 Respond to safety and security incidents in a prison
Level
3
Credit
6
14626
3
3
Domain
Prisoner Management
Id
Title
14619 Identify and manage at risk prisoners
Level
3
Credit
8
14638
Manage temporary release of prisoners
3
2
14861
Manage specific cultural needs of prisoners
3
3
14862
Manage specific cultural needs of Māori prisoners
3
3
11101
Manage unit control room activity in a prison
Optional
The following optional unit standards are not required as part of the qualification, however,
they may be required in some employment contexts.
Field
Law and Security
Subfield
Offender Management
Domain
Prisoner Management
Id
Title
14628 Receive prisoners
Level
4
Credit
4
14629
3
2
Manage prisoner transfers
The Skills Organisation
SSB Code 100401
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Id
14630
Title
Release prisoners
Level
4
Credit
2
14631
Validate prisoner sentence dates
3
3
14635
Provide prisoner court services
4
5
14644
Work in a specialist unit in a prison
3
5
Transition Arrangements
Version 2
Version 2 of the qualification was issued following a major review of the offender
management unit standards by the industry. The review reflected the experience of
training, assessment, and industry experience since the last review as well as changes to
industry standards, policy, terminology, and procedure.
Changes to structure and content
 the Inmate Management domain was reclassified as Prisoner Management
 unit standard 14645 removed as an option because case management processes are
no longer used
 unit standard titles updated to reflect current standards, terminology, and processes
 reviewed Interpersonal Communications unit standards were updated
 the credit total was changed from 81-105 to 84.
For detailed information see Review Summaries on the Qualifications Authority website.
Trainees may either complete the requirements of version 1 of the qualification or transfer
to version 2.
All new trainees will be enrolled in programmes leading to version 2 of the qualification.
It is not intended that anyone be disadvantaged by this review, and the above
arrangements have been designed for a smooth transition. However, anyone who feels
they have been disadvantaged may appeal to the ElectroTechnology Industry Training
Organisation at the address below.
Any person or organisation may contribute to the review of this qualification by sending
feedback to the standard setting body at reviewcomments@etito.co.nz.
Other standard setting bodies whose standards are included in the
qualification
NZQA
The Skills Organisation
SSB Code 100401
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Certification
The certificate will display the logos of NZQA and the ElectroTechnology Industry Training
Organisation.
Classification
This qualification is classified according to the NQF classification system and the
New Zealand Standard Classification of Education (NZSCED) system as specified below.
DAS Classification
Code
Description
375
Law and Security/Offender
Management
NZSCED
Code
Description
091199 Society and Culture/Justice and
Law Enforcement/Justice and
Law Enforcement not elsewhere
classified
Quality Management Systems
Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body
before they can register credits from assessment against standards. Accredited providers and Industry
Training Organisations assessing against standards must engage with the moderation system that applies to
those standards. Accreditation requirements and the moderation system are outlined in the associated
Accreditation and Moderation Action Plan (AMAP) for each standard.
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
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Prerequisite Diagram
14620
14619
Level 3
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016