NZQF NQ Ref 1275 Version 3 Page 1 of 7
This qualification has been reviewed . The last date to meet the requirements is 31
December 2017.
This qualification has been reviewed and is not being replaced.
The last date for entry into programmes leading to the qualification is 31 December 2015.
For detailed information see Review Summaries on the NZQA website.
Last Date for Assessment
December 2014
December 2017
December 2017
Process
Registration
Revision
Review
Version Date
1 March 2007
2 December 2012
3 October 2014
Primary Industry Training Organisation
PO Box 10383
The Terrace
Wellington 6143
Telephone 04 801 9616
Facsimile 04 801 9626
Email standards@primaryito.ac.nz
Website www.primaryito.ac.nz
Primary Industry Training Organisation
SSB Code 101558
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New Zealand Qualifications Authority 2020

NZQF NQ Ref 1275 Version 3 Page 2 of 7
This qualification is designed to cover the skills and knowledge required by dairy industry personnel who work in the procurement of raw milk for manufacturing, and the business skills associated with maintaining key client relationships and contractual arrangements.
The compulsory section covers health and safety, generic dairy manufacturing industry skills shared with other industry staff, and specific skills pertaining to customer service, sales and self-management.
The elective section is designed to enable candidates to achieve a selection of skills associated with supplier contract and relationship management.
The optional strand is designed to cover the skills and knowledge required by candidates wishing to extend their knowledge of related areas in agribusiness without having to undertake complete qualifications designed for farmers.
This is a standalone qualification for those in the field service sector of the dairy industry.
Candidates wishing to specialise in Agribusiness Management should complete the
National Certificate in Agribusiness Management (Agribusiness Resource Management)
[Ref: 1187], or the National Certificate in Agribusiness Management (Business Planning and Financial Management) [Ref: 1186], or the National Diploma in Agribusiness
Management [Ref: 0647].
Compulsory Elective
Level 2 credits
Level 3 credits
Level 4 credits
Level 5 or above credits
Minimum totals
2
29
22
-
53
-
-
5-18
15-25
30
Agribusiness
Management
Optional Strand
0-5
0-4
0-5
25-30
30
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New Zealand Qualifications Authority 2020 Primary Industry Training Organisation
SSB Code 101558

NZQF NQ Ref 1275 Version 3
Page 3 of 7
Award of NZQF National Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the purpose of award. The table of mutually exclusive standards is provided on the New Zealand Qualifications
Authority (NZQA) website: http://www.nzqa.govt.nz/qualifications-standards/standards/standards-exclusionlist/ .
Reviewed standards that continue to recognise the same overall outcome are registered as new versions and retain their identification number (ID). Any version of a standard with the same ID may be used to meet qualification requirements that list the ID and/or that specify the past or current classification of the standard.

Compulsory standards

Elective
– A minimum of 30 credits as specified
The following strands are optional

Agribusiness Management Optional Strand
Compulsory
The following standards are required
Business > Business Operations and Development > Systems and Resources
Management
ID Title Level Credit
19030 Demonstrate knowledge of tendering, negotiating, and managing a contract in a business operation
4 5
Health > Occupational Health and Safety > Occupational Health and Safety Practice
ID Title Level Credit
2 2 25046 Describe hazard identification and control, and apply risk assessment procedures under supervision in the workplace
Humanities > Communication Skills > Writing
ID Title Level Credit
3 4 3491 Write a report
Manufacturing > Dairy Manufacturing > Dairy - Generic
ID Title
19969 Manage personal work priorities and professional competence in the dairy industry
Level
4
Credit
4
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New Zealand Qualifications Authority 2020 Primary Industry Training Organisation
SSB Code 101558

NZQF NQ Ref 1275
ID Title
Version 3
Level
19978 Calculate and present statistical data in the dairy industry
20016 Use information technology devices in a dairy workplace
Manufacturing > Dairy Manufacturing > Dairy People Skills
ID Title
4
3
19965 Analyse and convey workplace information in the dairy industry
Manufacturing > Dairy Manufacturing > Dairy Technology
ID Title
Level
4
Level
4825 Explain milk production, collection and reception in the dairy industry
3
Manufacturing > Dairy Manufacturing > Dairy Workplace Health and Safety
ID Title Level
4818 Explain health and safety practices in the dairy industry 3
19989 Implement occupational safety and health principles and procedures in the dairy industry
Service Sector > Retail, Distribution, and Sales > Sales Transactions
ID Title
3
Level
11831 Apply skills and qualities of a salesperson in a retail or distribution environment
Service Sector > Service Sector Skills > Service Sector - Core Skills
ID Title
3
Level
Page 4 of 7
Credit
5
Credit
8
Credit
4
6
Credit
4
5
Credit
Credit
376 Employ customer service techniques to accommodate customer behavioural styles in a workplace
3 2
Elective
A minimum of 30 credits
Business > Business Operations and Development > Business Relationships Management
ID Title Level Credit
7455 6 10 Develop and strengthen customer relationships and services
Develop and strengthen supplier relationships 6
4
10 7456
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New Zealand Qualifications Authority 2020 Primary Industry Training Organisation
SSB Code 101558

NZQF NQ Ref 1275 Version 3
Business > Business Operations and Development > People Development and
Coordination
ID Title Level
Page 5 of 7
Credit
8495 Develop self to improve own performance in an organisation
8498 Develop strategies to manage conflict in an organisation
27564 Demonstrate knowledge of leadership
4
5
4
3
5
6
27566 Monitor staff performance in an organisation 4
Business > Business Operations and Development > Systems and Resources
Management
ID Title Level
5
Credit
4 27568 Implement change in a work team
Agribusiness Management Optional Strand
A minimum of 30 credits

Of which a minimum of 25 credits at Level 5 or above
Service Sector > Driving > Core Driving Knowledge and Skills
ID Title
4
1734 Demonstrate knowledge of stress, health and fatigue for driving
3466 Apply risk reduction techniques and strategies while driving
17677 Demonstrate knowledge of safe night driving
Field Subfield Domain
Level
2
3
2
Credit
3
4
2
Agriculture, Forestry and
Fisheries
Agriculture
Agribusiness Management
Version 2
Version 2 was issued following a revision in order to update content to make the qualification current.
Changes to structure and content

Expired compulsory standard 16305 has been removed from the qualification and recommended alternative standard 25046 has been added.

Standard 16615 has been removed from the qualification as it is expiring.

Standard 9736 has been removed from the qualification as it has expired.

Standards 27564, 27566, and 27568 have been added to the Elective section to

New Zealand Qualifications Authority 2020 Primary Industry Training Organisation
SSB Code 101558

NZQF NQ Ref 1275 Version 3 Page 6 of 7 recognise skills associated with supplier contract and relationship management.

Minimum number of credits required at Level 5 for the optional strand has been increased from 20 to 25 in order to keep the level of the qualification with the optional strand at Level 5.

Titles, levels and credits have been updated following unit standard reviews.
For detailed information see Review Summaries on the NZQA website.
People currently working towards version 1 of this qualification who have credit for expired standard 16305 may either complete that version or transfer their results to version 2.
People currently working towards version 1 of this qualification who do not have credit for expired standard 16305 must transfer their results to version 2. The last date for assessments to take place for version 1 is December 2014.
For those who have partially completed version 1 and wish to transfer to version 2, the following exemptions apply.
Credit for Exempt from
9736
16305
27564, 27566
25046
16615 27568
NZ Motor Industry Training Organisation (Incorporated) - Tranzqual ITO
NZQA
Retail Institute
The certificate will display the logos of NZQA, the New Zealand Industry Training
Organisation and the organisation that has been granted consent to assess against standards that meet the requirements of the qualification (accredited).
This qualification is classified according to the classification system listed on the Directory of Assessment Standards (DAS) and the New Zealand Standard Classification of
Education (NZSCED) system as specified below.
DAS Classification NZSCED
Code Description
245 Manufacturing > Dairy
Manufacturing
Primary Industry Training Organisation
SSB Code 101558
Code Description
080501 Management and Commerce >
Sales and Marketing > Sales
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New Zealand Qualifications Authority 2020

NZQF NQ Ref 1275 Version 3 Page 7 of 7
Quality Management Systems
Providers and Industry Training Organisations must be granted consent to assess by a recognised Quality
Assurance Body before they can register credits from assessment against standards. Organisation with consent to assess and Industry Training Organisations assessing against standards must engage with the moderation system that applies to those standards. Consent to assess requirements and the moderation system are outlined in the associated Consent and Moderation Requirements (CMR) for each standard.
Primary Industry Training Organisation
SSB Code 101558

New Zealand Qualifications Authority 2020