NZQF NQ Ref 1472 Version 3 Page 1 of 7
This qualification has been reviewed . The last date to meet the requirements is 31
December 2018.
This qualification has been reviewed and replaced by the New Zealand Certificate in
Vessel Services (Level 4) with strands in Trailer Boat Rigging, and Chandlery [Ref: 3125].
For detailed information see Review Summaries on the NZQA website.
This qualification contained standards that had expired or been replaced by other standards. For the purposes of this qualification people who have gained credit for the replacement standards are exempt from the requirement to gain credit for the expiring or replaced standards
– see table below.
Credit for Exempt from
407
11817,11956
11831
11976
11986
28300
28297
61
28499
28505
Process
Registration
Revision
Review
Version Date
1 January 2009
2
3
May 2015
January 2016
Last Date for Assessment
December 2015
December 2018
December 2018
NZ Marine Industry Training Organisation
PO Box 90448
Victoria Street West
Auckland 1142
Telephone 09 360 0056
Email training@bia.org.nz
Web www.nzmarine.com
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812

New Zealand Qualifications Authority 2020

NZQF NQ Ref 1472 Version 3 Page 2 of 7
This is an intermediate level qualification for people who already working or intending to work in the marine retail or distribution industry sectors. This qualification will be completed in the workplace or through the combination of the workplace and off job training.
The qualification contains core compulsory and core elective sections, which recognise that the holder has specialist marine equipment and generic sales skills and knowledge relating to customers, products, communication, computer use, communication, merchandising and stock control.
The elective sections allow trainees, employers and providers, the flexibility to tailor training programmes to meet individual skill needs that reflect the diverse roles in the marine retail and distribution sectors of the Marine Industry.
This qualification builds on the National Certificate in Marine Sales and Services (Marine
Retailing) (Level 2) [Ref: 0548].
This qualification replaced the National Certificate in Marine Sales and Services (Marine
Retail) (Level 4) [Ref: 0549].
People in the workforce may have demonstrated competence in the outcomes specified in individual standards in this qualification. These candidates should seek recognition of their current competence wherever it is relevant to this qualification.
Recognition of current competence must be carried out by accredited providers or registered assessors in accordance with NZQA guidelines.
Level 2 credits
Level 3 credits
Level 4 credits
Level 5 credits
Minimum totals
Compulsory Elective 1 Elective 2 Elective 3
10 - - -
24
57
-
91
0-11
0-6
-
3
-
3-12
-
3
-
3-7
3

New Zealand Qualifications Authority 2020 NZ Marine and Composites Industry Training
Organisation
SSB Code 101812

NZQF NQ Ref 1472 Version 3
Page 3 of 7
Award of NZQF National Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the purpose of award. The table of mutually exclusive standards is provided on the New Zealand Qualifications
Authority (NZQA) website: http://www.nzqa.govt.nz/qualifications-standards/standards/standards-exclusionlist/ .
Reviewed standards that continue to recognise the same overall outcome are registered as new versions and retain their identification number (ID). Any version of a standard with the same ID may be used to meet qualification requirements that list the ID and/or that specify the past or current classification of the standard.

Compulsory standards

Elective 1
– A minimum of 3 credits as specified

Elective 2
– A minimum of 3 credits as specified

Elective 3
– A minimum of 3 credits as specified
Compulsory
The following standards are required
Business > Financial Management > Financial Skills
ID Title Level Credit
5 6408 Determine profit projections for an entity 4
Computing and Information Technology > Computing > Generic Computing
ID Title Level
2785 Create a computer spreadsheet to provide a solution for organisation use
Manufacturing > Boating Industries > Marine Sales and Services
ID Title
3
Level
9913 Demonstrate knowledge of the New Zealand marine industry
11751 Match customer's requirements for marine products with manufacturer's specifications
25353 Demonstrate knowledge of New Zealand marine industry product distribution
25354 Demonstrate knowledge of product purchasing for the
New Zealand marine industry
2
4
3
4
Credit
5
Credit
3
18
5
4

New Zealand Qualifications Authority 2020 NZ Marine and Composites Industry Training
Organisation
SSB Code 101812

NZQF NQ Ref 1472
ID Title
Version 3
Level
25355 Demonstrate knowledge of customer service 4 requirements for the supply of boat construction materials and equipment
25356 Purchase and receive marine products from suppliers 4
Page 4 of 7
Credit
4
4
25357 Prepare quotations for marine product supply 4 4
25358 Demonstrate knowledge of international standards applicable to marine product supply
25359 Demonstrate knowledge of Australian and New Zealand standards applicable to marine product supply
4
4
25360 Demonstrate knowledge of risk and warranty for marine retail and distribution
4
Service Sector > Retail, Distribution, and Sales > Merchandising and Marketing
ID Title Level
3
2
3
Credit
409 Plan merchandising in a retail or distribution environment
4 3
Service Sector > Retail, Distribution, and Sales > Retail and Distribution Core Skills
ID Title Level Credit
11968 Demonstrate and apply knowledge of legislation applicable to sale of goods and services
11971 Use safe work practices in a retail or distribution environment
27229 Respond to customers' complaints in a retail or distribution environment during customer interactions
2
2
3
4
3
4
28297 Monitor and coordinate customer service in a retail 4 8 environment
Service Sector > Retail, Distribution, and Sales > Retail and Distribution Management
ID Title Level Credit
3 413 Manage credit facilities in a retail or distribution environment
11969 Maintain and integrate knowledge of legislation applicable in a retail or distribution environment
Service Sector > Retail, Distribution, and Sales > Sales Transactions
ID Title
4
4
Level
61 Sell goods and/or services using a customer focussed business relationship
4
4
Credit
6

New Zealand Qualifications Authority 2020 NZ Marine and Composites Industry Training
Organisation
SSB Code 101812

NZQF NQ Ref 1472 Version 3
Elective 1
A minimum of 3 credits
Computing and Information Technology > Computing > Generic Computing
ID Title Level
28300 Supervise and maintain cash handling procedures in a retail environment
Service Sector > Retail, Distribution, and Sales > Sales Transactions
ID Title
4
Level
4
Page 5 of 7
Credit
18756 Use and maintain a computer database for business reporting and decision making
3 4
Service Sector > Retail, Distribution, and Sales > Retail and Distribution Core Skills
ID Title Level Credit
10
Credit
10 28505 Establish and maintain stock levels, and collate and dispatch customer orders in a retail or distribution facility
Service Sector > Retail, Distribution, and Sales > Stock Control
ID Title
28499 Manage inventory in a retail or distribution facility
Level
3
Credit
10
Elective 2
A minimum of 3 credits
Service Sector > Retail, Distribution, and Sales > Retail and Distribution Management
ID Title Level Credit
11965 Plan and prepare for, and manage, a stocktake in a retail or distribution environment
11981 Plan and control stock storage areas in a retail or distribution environment
4
4
Elective 3
A minimum of 3 credits
Service Sector > Retail, Distribution, and Sales > Merchandising and Marketing
ID Title Level
5
3
Credit
67 Produce and distribute promotional materials in a retail or distribution environment
4 4
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New Zealand Qualifications Authority 2020 NZ Marine and Composites Industry Training
Organisation
SSB Code 101812

NZQF NQ Ref 1472 Version 3 Page 6 of 7
Service Sector > Retail, Distribution, and Sales > Retail and Distribution Management
ID Title Level Credit
11989 Select and present goods for promotion in a retail or distribution environment
4 3
Changes to content and structure:

Expired unit standards 412 and 11821 were removed.

Expired unit standards 11939 and 11940 were removed and replaced by unit standard 27229.

The qualification credit value has decreased from 108 to 100 credits.
It is not possible for existing registered trainees to complete version 1 owing to expired unit standards. Trainees will therefore be transitioned to version 2 so they will be able to complete this qualification.
The last date for assessments to take place for version 1 of this qualification is
31 December 2015.
This qualification contains standards that have expired and been replaced. For the purposes of this qualification, people who have gained credit for the expired standards are exempt from the requirement to gain credit for the replacement standard
– see table below.
Credit for Exempt from
11939, 11940 27229
For detailed information see Review Summaries on the NZQA website.
Previous versions of the qualification
Version 1 of this qualification replaced the National Certificate in Marine Sales and
Services (Marine Retail) (Level 4) [Ref: 0549], which had never been awarded. There were substantial differences between the two qualifications.
NZQA - NQS
ServiceIQ

New Zealand Qualifications Authority 2020 NZ Marine and Composites Industry Training
Organisation
SSB Code 101812

NZQF NQ Ref 1472 Version 3 Page 7 of 7
This certificate will display the logos of NZQA, the NZ Marine & Composites Industry
Training Organisation and the organisation that has been granted consent to assess against standards that meet the requirements of the qualification (accredited).
This qualification is classified according to the classification system listed on the Directory of Assessment Standards (DAS) and the New Zealand Standard Classification of
Education (NZSCED) system as specified below.
DAS Classification NZSCED
Code Description Code Description
1376 Manufacturing > Boating
Industries > Marine Sales and
Services
080501 Management and Commerce >
Sales and Marketing > Sales
Quality Management Systems
Providers and Industry Training Organisations must be granted consent to assess by a recognised Quality
Assurance Body before they can register credits from assessment against standards. Organisation with consent to assess and Industry Training Organisations assessing against standards must engage with the moderation system that applies to those standards. Consent to assess requirements and the moderation system are outlined in the associated Consent and Moderation Requirements (CMR) for each standard.
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812

New Zealand Qualifications Authority 2020