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National Certificate in Marine Sales and Services (Marine Retail and
Distribution) (Level 2)
Level
2
Credits
80
This qualification has been reviewed. The last date to meet the requirements is 31
December 2018.
Transition Arrangements
This qualification has been reviewed and replaced by the New Zealand Certificate in
Chandlery (Level 4) [Ref: 3125].
The last date for entry into programmes leading to the replaced qualification is 31
December 2016. The last date for assessment against the replaced qualification is 31
December 2018.
For detailed information see Review Summaries on the NZQA website.
This qualification contained standards that had expired or been replaced by other
standards. For the purposes of this qualification people who have gained credit for the
replacement standards are exempt from the requirement to gain credit for the expiring or
replaced standards – see table below.
Credit for
Exempt from
58
28295
12008
11938
NZQF National Qualification Registration Information
Process
Registration
Review
Review
Review
Version
1
2
3
4
Date
October 1998
July 2001
September 2010
January 2016
Last Date for Assessment
December 2003
December 2012
December 2018
December 2018
Standard Setting Body
NZ Marine Industry Training Organisation
PO Box 90448
Victoria Street West
Auckland 1142
Telephone
Email
Web
09 360 0056
training@bia.org.nz
www.nzmarine.com
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812
 New Zealand Qualifications Authority 2016
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National Certificate in Marine Sales and Services (Marine Retail and
Distribution) (Level 2)
Level
2
Credits
80
Purpose
This is an entry level qualification for people working or intending to work in the marine
retail or distribution industry sectors. This qualification is intended to be completed in the
workplace or through a combination of workplace and off-job training.
All of the standards in this qualification are compulsory. These standards cover skills and
knowledge related to the New Zealand marine industry such as industry terminology,
equipment, fittings, and boat operation knowledge. They also cover skills and knowledge
relating to the operation of a computer, care and timeliness as an employee, workplace
health and safety, customer service, sales transactions, communication, personal
presentation, workplace calculations, and theft and fraud.
This qualification leads on to the National Certificate in Marine Sales and Services (Marine
Retail and Distribution) (Level 4) [Ref: 1472] and the National Certificate in Marine Sales
and Services (Boat Sales and Brokerage) (Level 4) [Ref: 0550].
Special Notes
People in the workforce may have demonstrated competence in the outcomes specified in
some of the standards in this qualification. These candidates should seek recognition of
their current competence wherever it is relevant to this qualification.
Recognition of current competence must be carried out by accredited providers or
registered assessors in accordance with NZQA guidelines.
Credit Range
Level 1 credits
Level 2 credits
Level 3 or above credits
Total
14
46
20
80
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812
 New Zealand Qualifications Authority 2016
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Requirements for Award of Qualification
Award of NZQF National Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the
purpose of award. The table of mutually exclusive standards is provided on the New Zealand Qualifications
Authority (NZQA) website: http://www.nzqa.govt.nz/qualifications-standards/standards/standards-exclusionlist/.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions
and retain their identification number (ID). Any version of a standard with the same ID may be used to meet
qualification requirements that list the ID and/or that specify the past or current classification of the standard.
Summary of Requirements
 Compulsory standards
Detailed Requirements
Compulsory
The following standards are required
Computing and Information Technology > Computing > Generic Computing
ID
Title
Level
2780
Demonstrate and apply knowledge of a personal
computer system
Core Generic > Core Generic > Self-Management
ID
Title
12349
Demonstrate knowledge of time management
Core Generic > Core Generic > Work and Study Skills
ID
Title
4249
Demonstrate care and timeliness as an employee
Credit
1
3
Level
Credit
2
3
Level
Credit
1
4
Health > Occupational Health and Safety > Occupational Health and Safety Practice
ID
Title
Level
Credit
497
Demonstrate knowledge of workplace health and safety
requirements
Manufacturing > Boating Industries > Boatbuilding
ID
Title
25343
Identify boat fittings and fastenings
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812
1
3
Level
Credit
2
4
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ID
Title
Level
Credit
25345
Demonstrate knowledge of terminology used in the
marine industry
2
6
Level
Credit
2
3
4
18
Level
Credit
2
6
Manufacturing > Boating Industries > Marine Sales and Services
ID
Title
9913
11751
Demonstrate knowledge of the New Zealand marine
industry
Match customer's requirements for marine products
with manufacturer's specifications
Service Sector > Maritime > Sea Survival and Sea Safety
ID
Title
26542
Demonstrate basic knowledge of the operation of
pleasure craft by day
Service Sector > Retail, Distribution, and Sales > Merchandising and Marketing
ID
Title
Level
Credit
11951
Present goods for sale in a retail or distribution
environment
2
2
Service Sector > Retail, Distribution, and Sales > Retail and Distribution Core Skills
ID
Title
Level
Credit
11941
Build rapport with customers
2
2
12003
Demonstrate knowledge of buying and selling in a retail
or distribution environment
Demonstrate knowledge of theft and fraud in a retail or
distribution environment
2
4
2
5
24997
Service Sector > Retail, Distribution, and Sales > Sales Transactions
ID
Title
Level
11938
11942
28295
Assist customers to select goods and/or services face
to face
Demonstrate knowledge of customer shopping and
buying motives
Demonstrate knowledge of serving customers in a retail
environment
2
2
2
3
2
5
Service Sector > Service Sector Skills > Service Sector - Core Skills
ID
Title
Level
62
64
Maintain personal presentation and a positive attitude in 2
a workplace involving customer contact
Perform calculations for the workplace
1
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812
Credit
Credit
3
2
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ID
Title
Level
Credit
376
Employ customer service techniques to accommodate
customer behavioural styles in a workplace
3
2
Transition Arrangements
Version 3
Version 3 was issued to update the content of the qualification. The qualification had not
been reviewed since 2001.
Changes to structure and content
 The title was changed to National Certificate in Marine Sales and Services (Marine
Retail and Distribution (Level 2).
 The overall credit total of the qualification changed from 59 to 80.
 Standards 11951, 12349, 25343, and 25345 were added to the Compulsory section.
 Standard 6915 was replaced by standard 26542 in the Compulsory section.
 Standard 11970 was replaced by standard 24997 in the Compulsory section.
 The titles, levels, credit values, and classifications of reviewed standards were updated.
For detailed information see Review Summaries on the NZQA website.
People involved in programmes or courses that lead to the award of version 2 of this
qualification may either complete the requirements of that version by December 2012 or
transfer their results to version 3. People who want to complete the requirements of
version 2 must gain credit for expiring standard 11970 before its expiry date: 31 December
2011.
All new candidates will be enrolled in programmes or courses leading to the award of
version 3 of the qualification.
This qualification contains standards that replace earlier standards. For the purposes of
this qualification, people who have gained credit for the replaced standards are exempt
from the requirement to gain credit for the replacement standards – see table below.
Credit for
Exempt from
503
12349
6915
26542
11970
24997
Any person who feels that they have been disadvantaged by these transition
arrangements can contact NZ Marine Industry Training Organisation at the address below
who will consider appeals on a case-by-case basis.
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812
 New Zealand Qualifications Authority 2016
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Other standard setting bodies whose standards are included in the
qualification
Competenz
New Zealand Industry Training Organisation
NZQA
Retail Institute
Certification
This certificate will display the logos of NZQA, the NZ Marine Industry Training
Organisation and the organisation that has been granted consent to assess against
standards that meet the requirements of the qualification (accredited).
Classification
This qualification is classified according to the classification system listed on the Directory
of Assessment Standards (DAS) and the New Zealand Standard Classification of
Education (NZSCED) system as specified below.
DAS Classification
NZSCED
Code
Description
Code
Description
1376
Manufacturing > Boating
Industries > Marine Sales and
Services
080501
Management and Commerce >
Sales and Marketing > Sales
Quality Management Systems
Providers and Industry Training Organisations must be granted consent to assess by a recognised Quality
Assurance Body before they can register credits from assessment against standards. Accredited providers
and Industry Training Organisations assessing against standards must engage with the moderation system
that applies to those standards. Accreditation requirements and the moderation system are outlined in the
associated Accreditation and Moderation Action Plan (AMAP) for each standard.
NZ Marine and Composites Industry Training
Organisation
SSB Code 101812
 New Zealand Qualifications Authority 2016