NZQA registered unit standard
21332 version 3
Page 1 of 4
Title
Demonstrate basic knowledge of establishing improvements in a
manufacturing environment
Level
3
Purpose
Credits
2
This unit standard is designed for people within manufacturing
industries who are engaged in production processes and are
required to have an understanding of how improvements are
established.
People credited with this unit standard are able to: describe the
benefits of continuous improvement in a manufacturing
environment; demonstrate knowledge of output measures in a
manufacturing environment; describe how continuous
improvement systems are promoted in a manufacturing
environment; and identify and describe opportunities for
improvement in a manufacturing environment.
Classification
Manufacturing Skills > Manufacturing Processes
Available grade
Achieved
Explanatory notes
1
References
Legislation relevant to this unit standard includes but is not limited to the: Health and
Safety in Employment Act 1992; Resource Management Act 1991; Hazardous
Substances and New Organisms Act 1996 and any subsequent amendments.
2
Definition
Worksite procedures – documents that include: worksite rules, codes, and practices;
equipment operating instructions; documented quality management systems; and
health and safety requirements.
3
Assessment information
– All work practices must meet recognised codes of practice and documented
worksite safety procedures (where these exceed the codes) for personal, product,
and worksite safety), and must also meet the obligations required under current
legislation.
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
21332 version 3
Page 2 of 4
Outcomes and evidence requirements
Outcome 1
Describe the benefits of continuous improvement in a manufacturing environment.
Evidence requirements
1.1
Benefits of continuous improvement are described in terms of cost savings,
product quality, competitiveness, and safety.
Outcome 2
Demonstrate knowledge of output measures in a manufacturing environment.
Evidence requirements
2.1
Quality and/or product requirements are described in accordance with worksite
procedures.
Range
2.2
may include but is not limited to – dimensions, volume, weight,
performance, visual appearance.
Key performance indicators (KPIs) and their methods of measurement are
described in accordance with worksite procedures.
Range
KPIs may include but are not limited to – daily targets, rejection
rates, tolerances.
Outcome 3
Describe how continuous improvement systems are promoted in a manufacturing
environment.
Evidence requirements
3.1
Worksite procedures for identifying potential improvements are described in
terms of methods or systems used.
3.2
Methods for implementing and updating worksite procedures for changes within
operator's area of control are described in accordance with worksite
procedures.
3.3
Procedures for requesting and recommending changes outside operator's area
of control are described in terms of communication with relevant personnel.
Range
Competenz
SSB Code 101571
personnel may include but is not limited to – team leader,
supervisor, maintenance, human resources, marketing, despatch.
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
21332 version 3
Page 3 of 4
Outcome 4
Identify and describe opportunities for improvement in a manufacturing environment.
Evidence requirements
4.1
Examples from the worksite where improved organisation and/or housekeeping
could be applied are identified, and the resulting improvements are described in
terms of worksite benefits.
worksite benefits may include but are not limited to – cost savings,
product quality, competitiveness, safety;
examples may include but are not limited to – safety issues,
communication methods, training procedures, equipment
maintenance, product presentation, quality, volume;
evidence of two examples is required.
Range
4.2
Examples from the worksite where wastage could be eliminated or reduced are
identified, and the resulting improvements are described in terms of worksite
benefits.
worksite benefits may include but are not limited to – cost savings,
product quality, competitiveness;
examples of wastage may include but are not limited to – raw
materials, finished product, expertise, time;
evidence of two examples of wastage is required.
Range
Planned review date
31 December 2015
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
26 July 2005
31 December 2012
Revision
2
24 August 2007
31 December 2014
Review
3
18 March 2011
N/A
Accreditation and Moderation Action Plan (AMAP) reference
0013
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, or
an inter-institutional body with delegated authority for quality assurance, before they can
report credits from assessment against unit standards or deliver courses of study leading
to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
21332 version 3
Page 4 of 4
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Consent requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact Competenz info@competenz.org.nz if you wish to suggest changes to the
content of this unit standard.
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016