Demonstrate knowledge of courier industry operations

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20076 version 2
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Demonstrate knowledge of courier industry operations
Level
2
Credits
2
Purpose
This unit standard is relevant to motor vehicle, bicycle, and foot couriers.
People credited with this unit standard are able to describe: courier
operations and skills; a courier company; and legal and financial aspects of
courier operations.
Subfield
Commercial Road Transport
Domain
Goods Service
Status
Registered
Status date
24 November 2003
Date version published
11 December 2009
Planned review date
31 December 2012
Entry information
Open.
Accreditation
Evaluation of documentation by NZQA and industry.
Standard setting body (SSB)
NZ Motor Industry Training Organisation (Incorporated)
Accreditation and Moderation Action Plan (AMAP) reference
0092
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Definitions
A courier company’s marketing policy refers to its image and standards, its brochures
and booklets, and its pricing, or their equivalents.
Urgent, in relation to courier operations, has the same meaning as alternative terms
point to point and time critical.
Non-urgent, in relation to courier operations, has the same meaning as alternative
terms fleet, hub and spoke, and same-day.
2
The legal requirements relevant to this unit standard include:
Carriage of Goods Act 1979;
Goods and Services Tax Act 1985;
Health and Safety in Employment Act 1992;
Income Tax Act 2007;
 New Zealand Qualifications Authority 2016
20076 version 2
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Injury Prevention, Rehabilitation, and Compensation Act 2001;
Land Transport Act 1998;
Road User Charges Act 1977;
Transport Act 1962;
Transport (Vehicle and Driver Registration and Licensing) Act 1986;
Traffic Regulations 1976;
Land Transport (Driver Licensing) Rule 1999;
Land Transport (Road User) Rule 2004;
Land Transport Rule: Dangerous Goods 2005;
Land Transport Rule: Operator Licensing 2007;
Land Transport Rule: Work Time and Logbooks 2007.
3
Any new, amended, or replaced legal requirements, standards, and codes of practice
affecting this unit standard will take precedence for assessment purposes, pending
review of this unit standard.
Elements and performance criteria
Element 1
Describe courier operations and skills.
Performance criteria
1.1
Description compares and contrasts urgent and non-urgent courier operations.
Range
1.2
run structure, time factors, vehicles used.
Description provides examples of how courier work requires and/or develops
skills.
Range
skills may include but are not limited to – time management,
communication, public relations, business skills, community
awareness.
Element 2
Describe a courier company.
Performance criteria
2.1
Description outlines the courier company’s business structure and the main
function/s of personnel.
Range
2.2
three personnel including – a courier, a despatcher.
Description explains the courier company’s marketing policy in terms of
purpose/s.
 New Zealand Qualifications Authority 2016
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Element 3
Describe legal and financial aspects of courier operations.
Performance criteria
3.1
Description identifies legislation bearing on the courier industry and provides
examples of its application.
Range
3.2
driving, driver licensing, goods service licensing, carriage of goods
obligations, health and safety, liability insurances, taxation.
Description identifies legislation bearing on the carriage of dangerous goods in
the courier industry, and provides examples of when a D (dangerous goods)
endorsement is required and not required.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the NZ Motor Industry Training Organisation (Incorporated)
[email protected] if you wish to suggest changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016
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