NZQA registered unit standard
21201 version 3
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Title
Undertake an organisational adult literacy and numeracy needs
analysis
Level
5
Purpose
Credits
10
This unit standard is for people with, or developing, specialist
expertise to improve the literacy and numeracy skills of adult
learners in Aotearoa New Zealand.
People credited with this unit standard are able to: describe the
organisation’s structure and wider context in which it operates;
identify the organisation’s literacy and numeracy requirements;
prepare and undertake assessment of the literacy and
numeracy skills of the organisation’s personnel ; and prepare
and present a written report on the organisation’s needs
analysis.
Classification
Adult Education and Training > Adult Literacy and Numeracy
Education
Available grade
Achieved
Entry information
Recommended skills
and knowledge
Unit 21198, Facilitate literacy skills development for a group of
adult learners; or Unit 21197, Facilitate literacy skills
development for an adult learner; or demonstrate equivalent
skills and knowledge.
Explanatory notes
1
For the purposes of this unit standard, adult literacy and numeracy education
includes design, delivery, assessment, and evaluation.
2
Learning Progressions for Adult Literacy and Numeracy (Tertiary Education
Commission, 2008) and supporting professional development resources should be
referred to within the context of this unit standard.
3
All activities associated with this unit standard must comply with the provisions of
relevant legislation, including but not necessarily limited to: Human Rights Act 1993,
Privacy Act 1993, and, where appropriate, Health and Safety in Employment Act
1992.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
21201 version 3
Page 2 of 5
4
When assessing against this unit standard the privacy and rights of stakeholders
must be respected at all times. Stakeholders may include but are not limited to –
learner, whānau, hāpu, iwi, organisations, private training providers, industry training
organisations, unions, employers, standard setting body, tertiary education
institutions.
5
Definitions
Literacy and numeracy task analysis refers to an analysis of relevant organisational
tasks and processes and the literacy skills required to carry out those tasks and
processes.
Personnel refers to the people whose literacy and numeracy skills are being
assessed by the candidate. The term learner is not used because this unit standard
covers the stage prior to implementation of an organisational literacy and numeracy
programme.
Candidate refers to the person who is undertaking assessment against this unit
standard.
Stakeholders refer to both internal and external people who are involved in the
organisation and have an interest in the literacy and numeracy levels of the
personnel.
Wider context refers to the environment in which the organisation is situated, and
may include geographic, demographic, economic, social, and cultural factors.
Organisational requirements refer to the establishment’s policies and guidelines,
including but are not limited to – the use of language, copyright, content and
structures, administration structures.
Outcomes and evidence requirements
Outcome 1
Describe the organisation’s structure and wider context in which it operates.
Evidence requirements
1.1
Description includes a discussion of the organisation’s structure and processes
as they relate to literacy and numeracy.
1.2
Description includes a discussion of the wider context within which the
organisation functions as it relates to literacy and numeracy.
Outcome 2
Identify the organisation’s literacy and numeracy requirements.
Evidence requirements
2.1
Identification process incorporates literacy and numeracy task analysis which
includes observations and interviews with organisational personnel and other
stakeholders.
2.2
Identification process includes analysis of the organisation’s communication
systems and documentation.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
21201 version 3
Page 3 of 5
2.3
Identification process includes analysis of organisational barriers which impact
on the ability of the organisation’s personnel to use and/or develop literacy and
numeracy skills.
2.4
Identification process involves key organisational personnel and other
stakeholders.
2.5
Identification process involves analysing the demands of the literacy and
numeracy tasks.
Range
may include but is not limited to – mapping against the Learning
Progressions for Adult Literacy and Numeracy.
Outcome 3
Prepare assessment tasks to assess the literacy and numeracy skills of the organisation’s
personnel.
Evidence requirements
3.1
Assessment tasks are based on results of task analysis and related to identified
present and future literacy and numeracy requirements of the organisation’s
personnel.
3.2
Assessment tasks are contextualised to the organisation.
3.3
Assessment tasks meet the needs of the organisation.
Outcome 4
Undertake assessment of the literacy and numeracy skills of the organisation’s personnel.
Evidence requirements
4.1
Assessment process includes selection of a sample group in consultation with
the organisation’s managers and other relevant stakeholders.
4.2
Assessment process includes scheduling to meet organisational needs.
4.3
Assessment process includes arranging assessment venue and resources, and
ensuring the health and safety of those being assessed.
4.4
Assessment process includes undertaking assessment and recording results,
taking into account issues that are confidential to those being assessed.
Outcome 5
Prepare and present a written report on the organisation’s needs analysis.
Evidence requirements
5.1
Written report includes the results of the literacy and numeracy task analysis.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
21201 version 3
Page 4 of 5
5.2
Report includes analysis of the organisation’s communication systems and
documentation and any identified barriers.
5.3
Report maintains confidentiality of individuals’ issues and records.
5.4
Reporting process includes analysis of assessment results.
5.5
Report includes recommendations for literacy and numeracy interventions that
meet organisational requirements and relate to results of the task analysis and
assessments.
5.6
Report is presented and discussed with organisational representatives in
accordance with organisational requirements.
Planned review date
31 December 2016
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
23 September 2005
N/A
Review
2
21 May 2010
N/A
Rollover and
Revision
3
20 June 2013
N/A
Consent and Moderation Requirements (CMR) reference
0045
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
21201 version 3
Page 5 of 5
Comments on this unit standard
Please contact NZQA National Qualifications Services nqs@nzqa.govt.nz if you wish to
suggest changes to the content of this unit standard.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016