Qualification details
Title
New Zealand Certificate in Sales (Level 3)
Version
1
Qualification type
Certificate
Level
3
Credits
70
NZSCED
080501
Management and Commerce > Sales and Marketing > Sales
Qualification developer
ServiceIQ
Next review
June 2018
Approval date
12 December 2013
Strategic purpose statement
The purpose of this qualification is:
Outcome Statement
Graduate profile
-
to provide competent employees who are able to work in
entry level positions in the sales sector
-
to provide for these individuals who are working in entry level
positions using sales skills, a credential that will support their
career opportunities across a range of organisations in the
sales sector
-
to establish standards of professional practice for sales skills
that can provide customers with confidence in the service
they receive.
Graduates of this qualification will be able to:
-
develop business relationships based on an understanding
of the core principles of sales, individual buyer behaviour and
target markets
-
apply the stages of a sales process, including documentation
and administrative processes
-
apply negotiation strategies to sales situations
-
use communication skills and techniques and organisational
practices to influence customers and meet business needs in
a sales environment.
Education pathway
This qualification can lead onto the New Zealand Certificate in
Sales (Level 4) with an optional endorsement in Sales
Prospecting [Ref: 2238].
Employment pathway
Sales assistant in a wide variety of sales workplaces.
Qualification specifications
Qualification Reference 2237
© New Zealand Qualifications Authority 2013
Page 1 of 4
Qualification award
This qualification will be awarded by the accredited provider
that has provided the training leading to the award of this
qualification. The formal certification document will include
the NZQF logo, the ServiceIQ logo, and the logo of the
tertiary education organisation providing the programme.
Evidence requirements for managing
consistency
All TEOs either arranging training or delivering programmes
that lead to the award of the qualification are required to
participate in a consistency process scheduled by NZQA.
Further information can be found on the NZQA website.
Evidence will include the following:

Industry feedback

Self evaluation (e.g. programme evaluation reports,
moderation outcomes, etc)

Graduate feedback

Progression/destination information

Evidence of relevant ‘real world’ learning
experiences, which may include

o
Programmed events (e.g. trade fairs,
product launches, etc.)
o
Work experience
o
Work placements
o
Work (employment)
o
Portfolio of relevant experience
Any other relevant evidence as appropriate.
Credit transfer and recognition of
prior learning arrangements
RPL and credit transfer will be consistent with the policies of
the accredited programme provider. Any candidate for this
qualification who seeks RPL for the entire qualification will
be required to provide a summary of their experience in the
industry and complete the end-point assessment to prove
current competency.
Minimum standard of achievement
and standards for grade
endorsements
Achieved
Entry requirements (including
prerequisites to meet regulatory body
or legislative requirements)
N/A
Qualification conditions
Overarching conditions relating to the qualification
Qualification Reference 2237
© New Zealand Qualifications Authority 2013
Page 2 of 4
Conditions for programme
structure
N/A
Conditions for programme
context
N/A
Other conditions
N/A
Specific conditions relating to the Graduate profile
Qualification outcomes
Conditions
Mandatory
or Optional
1
Recommended standards:
Optional
Develop business relationships
based on an understanding of the
core principles of sales, individual
buyer behaviour and target
markets
26865
26857
Level 3
20 credits
2
Apply the stages of a sales
process, including documentation
and administrative processes
Recommended standard:
Optional
26864
Level 3
25 credits
3
Apply negotiation strategies to
sales situations
Recommended standard:
Optional
26860
Level 3
15 credits
4
Use communication skills and
techniques and organisational
practices to influence customers
and meet business needs in a
sales environment
Recommended standards:
Optional
26861
11831
Level 3
10 credits
Transition information
Replacement information
This qualification replaced the National Certificate in Sales (Level 3) [Ref:
1649].
Qualification Reference 2237
© New Zealand Qualifications Authority 2013
Page 3 of 4
Trainees currently enrolled in programmes leading to the replaced qualification may either complete the
requirements by 31 December 2018 or transfer to the New Zealand Certificate in Sales (Level 3) [Ref:
2237].
The last date for entry into programmes leading to the replaced qualification is 31 December 2016. The
last date for award of the replaced qualification is 31 December 2018, at which time it will be designated
as discontinued.
It is the intention of ServiceIQ that no existing trainee should be disadvantaged by these transition
arrangements. Any person who considers they have been disadvantaged may appeal to:
ServiceIQ
PO Box 25522
Wellington 6146
Telephone
0800 863693
Fax
04 8175399
Email
intel@serviceiq.org.nz
Republication Information
Version 1 of this qualification was republished in March 2015 to update the Evidence requirements for
managing consistency
Qualification Reference 2237
© New Zealand Qualifications Authority 2013
Page 4 of 4