Te Hono o Te Kahurangi: Qualification details
Title
Te Pou Tautoko i te Ora (Kaupae 4)
English interpretation
of title
New Zealand Certificate in Social Services (Māori) (Level 4)
Version
1
Qualification type
Certificate
Level
4
Credits
120
NZSCED
090511 Society and Culture > Human Welfare Studies and
Services > Community Client Care
Qualification developer
NZQA Māori Qualifications Services
Next review
December 2020
Approval date
January 2016
Strategic purpose statement
This qualification is intended for those seeking to increase their
skills and knowledge to work with tangata Māori and their whānau
in a social services context. Under supervision, graduates will be
able to deliver whānau-centred social services, explain legislative
requirements and identify conflict situations.
Graduate profile
Graduates of this qualification will be able to:
-
-
-
Outcome Statement
Education pathway
Subject to any pre-requisites, students may continue their study to
a Level 5 qualification, including:
-
Employment / Cultural /
Community pathway
Qualification Reference 2875
 New Zealand Qualifications Authority 2016
Deliver a range of effective communication and interpersonal
skills and strategies across a diverse range of stakeholders.
Apply appropriate cultural practices across a diverse range of
stakeholders.
Assess the effectiveness of practice management tools,
processes and resources that support the delivery of whānaucentred social services to tangata Māori and their whānau.
Integrate te reo and tikanga when engaging with tangata
Māori, their whānau, hapū, iwi and hapori.
Apply culturally and ethically appropriate practices, behaviours
and beliefs, to support the social service needs and
aspirations of tangata Māori and their whānau.
Apply successful health promotion initiatives and/or activities
to strengthen and enhance whānau, hapū, iwi, hapori.
New Zealand Diploma in Whanau Ora (Level 5) [Ref: 2879]
Te Pou Tautoko i te Ora (Level 5) [Ref: 2876]
New Zealand Certificate in Kaupapa Māori Public Health
(Level 5) [Ref: 2871]
Graduates of this certificate will have transferable skills and
knowledge to undertake roles as:
-
Māori Health Advisor/Advocate.
Page 1 of 4
- Community worker.
- Administrator.
- Whānau Ora worker.
- Social Service worker.
- Caregiver.
Graduates of this qualification will also be able to contribute to
meeting the needs and achieving the aspirations of tangata Māori,
whānau, hapū, iwi, and hapori by undertaking roles in:
Guiding principles
Call line/centre.
Kaiāwhina for District Health Board.
Access supervisor.
Kaiāwhina for Non-Government Organisation.
Child Youth and Family escort.
Whanaungatanga
This kaupapa highlights the importance of Māori cultural values, te
reo, tikanga and kawa in establishing, building and maintaining
quality relationships, obligations and responsibilities within and
between: tangata Māori, their whānau, hapū, iwi, hapori, social
service providers, and other key stakeholders.
Kaitiakitanga
This kaupapa refers to the skills and knowledge needed to support
the protection, maintenance and strengthening of the mauri, mana
and tapu of tangata Māori and their whānau, through the delivery
of culturally appropriate, effective and timely social services. Also
to understand what supervision is and how this can assist with
professional self-care and accountability in social service contexts.
Pukengatanga
This kaupapa highlights the importance of: keeping abreast of new
knowledge, technologies and models of whānau-centred social
services provisions; and the ability to self-reflect on one’s own
model of practice as part of continuous self-improvement; and,
sharing lessons learnt with other practitioners, providers, whānau
and other key stakeholders.
Manaakitanga
This kaupapa signifies as fundamental the ability of whānaucentred social services practitioners, to work with tangata Māori,
together with their whānau: in a caring, mana-enhancing and
culturally appropriate way.
Rangatiratanga
This kaupapa emphasises the importance of practitioners having
the knowledge, skills and experience to lead the delivery of
whānau-centred social services provisions to tangata Māori and
their whānau, including: knowledge of local kawa and tikanga; use
of te reo; role-modelling positive behaviours based on kaupapa
Māori principles; meeting legal and ethical requirements from a
mātauranga Māori world view perspective; and understanding Te
Tiriti o Waitangi and how it is applicable to social service contexts
in Aotearoa New Zealand.
Qualification Reference 2875
 New Zealand Qualifications Authority 2016
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Mauriora
This kaupapa refers to feeling safe to explore the cultural identity
and inner strengths and vitality of an individual, whānau, hapū, iwi,
hapori. Māori interaction with the environment, and learning tribal
lore, te reo, tikanga and kawa strongly embraces Mauriora. It is
also entrenched in wairuatanga and life principles;
acknowledgement, recognition and understanding of legal
obligations, systems, procedures, and compliances; and ethics.
Qualification specifications
Qualification award
This qualification may be awarded by any education organisation
accredited to deliver a programme leading to the qualification.
If the education organisation has been awarded the Mātauranga
Māori Quality Assurance (MMQA) Mark for a programme leading
to this qualification, the certificate will also display the MMQA
Mark.
Evidence requirements for
assuring consistency
Evidence may include some or all of the following for Te Pou
Tautoko i te Ora consistency reviews:
-
portfolios of learner work
internal and external moderation reports
programme completion data and course results
Te Pou Tautoko i te Ora programme evaluation reports
benchmarking across common programmes
site visit reports
actions taken by the education organisation in response to
feedback from graduates, current students, tutors/assessors
relevant MMEQA external evaluation and review data where
applicable
graduate destination data
other relevant and reliable evidence.
Minimum standard of
achievement and standards for
grade endorsements
Achieved
Other requirements for the
qualification (including regulatory
body or legislative requirements)
None
General conditions for the programme leading to the qualification
General conditions for
programme
Programme delivery should actively support ways of teaching,
learning, learning support, and pastoral care preferred by Māori.
Programmes should also include mechanisms and protocols to
engage, involve and consult tangata whenua and/or mana
whenua with regard to local tikanga and kawa pertaining to the
outcomes of the qualification.
Conditions relating to the Graduate profile
Qualification outcomes
Qualification Reference 2875
 New Zealand Qualifications Authority 2016
Conditions
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1
Deliver a range of effective communication and
interpersonal skills and strategies across a diverse range
of stakeholders.
Please refer to
http://www.nzqa.govt.nz/maori/ for
programme content guidance.
Credits 20
2
Apply appropriate cultural practices across a diverse
range of stakeholders.
Credits 20
3
Assess the effectiveness of practice management tools,
processes and resources that support the delivery of
whānau-centred social services to tangata Māori and their
whānau.
Credits 20
4
Integrate te reo and tikanga when engaging with tangata
Māori, their whānau, hapū, iwi and hapori.
Credits 20
5
Apply culturally and ethically appropriate practices,
behaviours and beliefs, to support the social service
needs and aspirations of tangata Māori and their whānau.
Credits 20
6
Apply successful health promotion initiatives and/or
activities to strengthen and enhance whānau, hapū, iwi,
hapori.
Credits 20
Qualification Reference 2875
 New Zealand Qualifications Authority 2016
Page 4 of 4