NZQA registered unit standard
20332 version 4
Page 1 of 4
Title
Use the Internet for information retrieval in an organisation
Level
2
Purpose
Credits
3
This unit standard is for people who use the Internet in an
organisational context.
People credited with this unit standard will be able to: describe
the Internet; explain the impact of using the Internet for a
specified organisation; explain the legal, ethical and
organisational issues in relation to Internet use for a specified
organisation; and use the Internet and its features to access
information for a specified organisational purpose.
Classification
Computing > Generic Computing
Available grade
Achieved
Explanatory notes
1
This unit standard is intended for use in an organisational setting, for a real purpose.
It may be assessed in a candidate's place of paid or voluntary work or within an
educational setting.
2
Outcome 4 requires information retrieval for a specified organisational purpose.
Before assessment, the candidate and assessor must agree to the specified purpose
for the information search and the format the retrieved information will be presented
in.
3
Definitions
Boolean operators means the use of terms AND, OR, NOT to refine a search.
Browsers means web browsers, which are software applications used to locate and
display web pages.
The World Wide Web refers to a system of Internet servers that support specially
formatted documents.
4
Legislation and guidelines relevant to this unit standard includes the:
ACC5637 Guidelines for Using Computers - Preventing and managing discomfort,
pain and injury. Accident Compensation Corporation - Department of Labour, 2010
Copyright Act 1994;
Copyright (New Technologies) Amendment Act 2008;
Official Information Act 1982;
Privacy Act 1993;
Protected Disclosures Act 2000;
Unsolicited Electronic Messages Act 2007;
and any subsequent amendments.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
5
20332 version 4
Page 2 of 4
An assessment resource to support computing unit standards (levels 1 to 4) can be
found on the NZQA website at www.nzqa.govt.nz/asm.
Outcomes and evidence requirements
Outcome 1
Describe the Internet.
Evidence requirements
1.1
The Internet is described in terms of its underlying concepts.
Range
1.2
may include but is not limited to – the World Wide Web, access to
information, standard user protocols, public domain, structure of
the Internet, internationality, author driven.
The Internet is described in terms of its end-user functions.
Range
includes but is not limited to – browsers, search engines, web
sites, email, multi-media (text, sound, motion, graphics), links,
security firewalls.
Outcome 2
Explain the impact of using the Internet for a specified organisation.
Evidence requirements
2.1
The impact of using the Internet is explained in terms of benefits to the
organisation.
Range
2.2
benefits may include but are not limited to – information access
and download speed, 24 hour access, own website for others to
access, efficient provision of customer service information, use of
multi-media, computer supported collaborative work.
An explanation of three benefits is required.
The impact of using the Internet is explained in terms of limitations to the
organisation.
Range
may include but is not limited to – identifying authoritative sources,
currency of information, accuracy of information, security, staff
time involved in using the Internet.
An explanation of three limitations is required.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
20332 version 4
Page 3 of 4
Outcome 3
Explain the legal, ethical and organisational issues in relation to Internet use for a specified
organisation.
Evidence requirements
3.1
The explanation includes the implications of legislation for the organisation in
terms of using information from the Internet.
Range
3.2
The explanation includes the implications and impact on the organisation of
providing internet access to individuals.
Range
3.3
includes but is not limited to – Copyright Act 1994, including 2008
amendment, Official Information Act 1982, Privacy Act 1993,
Protected Disclosures Act 2000, Unsolicited Electronic Messages
Act 2007.
security of information, virus protection, personal use, personal
safety.
The explanation includes key features of the organisation’s usage policy and
procedures for internet and email use, including their rationale.
Outcome 4
Use the Internet and its features to access information for a specified organisational
purpose.
Evidence requirements
4.1
Search engines are used to access information for the specified organisational
purpose.
Range
search, advanced search, Boolean operators.
4.2
Information from the search is collated for presentation according to the agreed
format.
4.3
The collated information is used to meet the specified purpose of the search.
Planned review date
31 December 2016
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
20332 version 4
Page 4 of 4
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
22 October 2003
31 December 2013
Revision
2
16 July 2004
31 December 2013
Review
3
22 May 2009
31 December 2015
Rollover and
Revision
4
19 September 2013
N/A
Consent and Moderation Requirements (CMR) reference
0226
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact NZQA National Qualifications Services nqs@nzqa.govt.nz if you wish to
suggest changes to the content of this unit standard.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016