Title New Zealand Certificate in Whānau Ora
Version
Level
1
3
Qualification type Certificate
Credits 60
NZSCED
DAS classification
Qualification developer
Next review
090599
Society and Culture>Human Welfare Studies and Services>Human
Welfare Studies and Services not elsewhere classified
334 Business>Public Sector Services
Māori Qualifications Services (MQS)
December 2018
Approval date
Strategic purpose statement
Dd Mmmm YYYY
The purpose of this qualification is to provide marae, communities, and the health and/or social service providers with people who, under direct supervision, are able to demonstrate knowledge and understanding of whānau-centred approaches to meeting the health and/or social needs of tangata Māori and their whānau.
This introductory-level qualification provides a formal learning pathway for people currently or intending to work with tangata Māori and their whānau in a health and/or social service context.
Graduates of this qualification will, under direct supervision, apply an understanding and knowledge of whānau-centred approaches to the provision of health and/or social services for tangata Māori and their whānau.
Explanatory Note
Whānau Ora places whānau/families at the centre of the provision of health and/or social sector services. Built on distincitively Māori cultural foundations, Whānau Ora: endorses a whānau-centred approach to meeting the identified health and social needs of whānau; recognises whānau capacity for self determination; is intergenerational and dynamic; focuses on the inherent ability of every whānau to make positive changes; and ensures access to a wide range of health and social services.
Whanaungatanga
This kaupapa highlights the importance of Māori cultural values, te reo Māori, tikanga and kawa in establishing, building and maintaining quality relationships within and between: tangata Māori with a disability and their whānau; hapū, iwi and hapori; health and/or social service providers; and other key stakeholders.
Kaitiakitanga
This kaupapa refers to the skills and knowledge needed to support the protection, maintenance and strengthening of the mauri, mana and tapu of tangata Māori and their whānau, through the delivery of culturally appropriate, effective and timely health and/or social services.
Pukengatanga
This kaupapa highlights the importance of: keeping abreast of new knowledge, technologies and models of whānau-centred provision; practitioners being able to selfreflect on ones own model of practice as part of continuous self-improvement; and sharing lessons learnt with other practitioners, providers, whānau and other key stakeholders.
Manaakitanga
This kaupapa signifies as fundamental the ability of whānau-centred practitioners, to
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work with tangata Māori, together with their whānau, in: a caring, mana-enhancing and culturally appropriate way; and where the focus is on strengths and abilities, not weaknesses, problems or deficits.
Rangatiratanga
This kaupapa emphasises the importance of practitioners having the knowledge, skills and experience to be able to demonstrate leadership in the delivery of whānau-centred health and/or social services to tangata Māori and their whānau. This includes knowledge of local kawa and tikanga; use of te re o Māori; demonstration/role-modelling of positive behaviours based on kaupapa Māori principles; and meeting legal and ethical requirements in a professional manner.
Graduate profile
Graduates of this qualification will be able to:

Demonstrate whanaungatanga by describing the skills and strategies necessary for effective communication and management of relationships across a range of stakeholders.
(10 credits)
 Demonstrate kaitiakitanga by assisting tangata Māori and their whānau to access relevant information and services, to be able to make well-informed health and social service-related decisions.
(10 credits)
 Demonstrate pukengatanga by describing the effects of Whānau Ora and other relevant legislation on the delivery of health and/or social services to tangata Māori, their whānau, hapū, iwi and hapori.
(15 credits)
 Demonstrate manaakitanga by applying the principles of Whānau Ora, te reo Māori, and tikanga Māori, when engaging with tangata Māori, their whānau, hapū, iwi and hapori.
(15 credits)
 Demonstrate rangatiratanga by explaining the effects of whānau-centred approaches to health and/or social service provision on the needs and aspirations of tangata Māori and their whānau.
(10 credits)
Education pathway
Subject to any pre-requisites, students may continue their study with another provider to a Level 4 qualification, including:

National Certificate in Hauora
(Māori Health) (Level 4)
 National Certificate in Māori (Te
Ngutu Awa) (Level 4)

Certificate in Maori Community
Health (Level 4)

EIT Certificate in Hauora (Level 4)

Te Ara Ki Te Oranga: Certificate in
Maori Mental Health Care (Level 4)



Certificate in Hauora (Elderly Health
Care) National
 Certificate in Iwi/Māori Social Services
(Level 4)
National Certificate in Social Services
(Level 4)
Certificate in Counselling and Social
Work (Level 4)

Certificate in Human Services (Social
Services) (Level 4)
Employment pathway
Graduates of this certificate will have the transferable skills and knowledge to undertake roles as:
 Māori Health Promoter
 Māori Health Facilitator
 Māori Health Community Liaison

Community Worker

Youth Worker

Nursing Support and Care Worker
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Community/cultural pathway
Graduates of this qualification will also be able to contribute to meeting the needs and achieving the aspirations of tangata Māori, whānau, hapū, iwi, and hapori by:

Supporting the development of
Māori health and/or social sector service delivery, based on an understanding and knowledge of whānau-centred models of practice.

Supporting tan gata Māori and their whānau to make informed decisions regarding how best to address health and/or social needs and aspirations.
Qualification award
Arrangements for managing consistency
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This qualification will be awarded to people who have met the requirements of the graduate outcomes.
Credit gained for an outcome may be used only once to meet the requirements of this qualification.
Awarding bodies for this qualification will be any education organisation accredited under section 38 of the Education Amendment
Act 2011 to deliver a programme leading to the qualification.
The certificate will display the NZQF logo and the name and logo of the Tertiary Education Organisation (TEO) offering the training leading to the award of the qualification, the full qualification title, NZQA reference number, and the date of award of the qualification.
If the TEO has been awarded the MM EQA Qual Mark for a programme of study leading to this qualification, the certificate will also display the Mātauranga Māori Quality Assurance Mark .
A specific approach for assuring the national consistency of graduate outcomes for qualifications approved and listed under Te Hono o te
Kahurangi is being developed.
The process for ensuring consistency against the New Zealand
Certificate in Whānau Ora
( Level 3 ) graduate profiles will be evidencebased, outcomes-focussed, and explicitly recognise the qualification's kaupapa Maori principles: Whanaungatanga, Kaitiakitanga,
P ūkengatanga, Manaakitanga and Rangatiratanga.
Evidence for consistency
Each TEO is responsible for preparing a summary self-assessment report, detailing how well graduates are meeting the qualification's graduate profile outcomes. However, for the purposes of consistency reviews, the following evidence must be provided for the New
Certificate in Whānau Ora :

Effective internal and external moderation processes, including internal moderation results relating to graduate outcomes

Feedback and actions taken by the education organisation in response to feedback
- must include feedback from graduates, current students, tutors/assessors, and graduate destinations (such as employers, next programme provider, the community/other stakeholders).

Samples of assessment materials

Samples of Learner assessments/work

Programme completion data and course results.

Moderation outcomes which may include moderation/benchmarking across common programmes.
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Credit transfer and recognition of prior learning arrangements
Minimum standard of achievement and standards for grade endorsements
Entry requirements (including prerequisites to meet regulatory body or legislative requirements)

Relevant MM EQA external evaluation and review data where applicable.
The following will may also be provided as further evidence of how well graduates are achieving against the qualification's graduate profile outcomes:

Programme evaluation reports

Employer surveys

Graduate surveys
 Whānau, hapū, iwi, and/or hapori surveys

Portfolios of work

Benchmarking with other providers

Site visit reports

Other relevant and reliable evidence.
To facilitate credit transfer, education organisations must clearly demonstrate the equivalency or comparability between each of the outcomes in the graduate profile, and the assessment components of their programmes.
Education organisations must have policies and procedures in place for managing credit transfer, and assessing recognition of prior learning and recognition of current competency. These policies and procedures, and associated fees must be available to candidates prior to enrolment.
Assessment standards already achieved by the candidate, which are specified in this qualification, may be credited to the qualification.
The minimum standard of achievement required for award of the qualification will be the achievement of all of the outcomes in the graduate profile through successful completion of an NZQA approved programme.
There are no mandatory prerequisites to meet regulatory body, or legislative requirements for this qualification.
Overarching conditions relating to the qualification
Conditions for programme structure
Conditions for programme context
Other conditions
The context for the delivery of programmes leading to the award of the New
Certificate in Whānau Ora actively supports
Māori preferred ways of teaching, learning, learning support, and pastoral care.
The programme has in place appropriate mechanisms/protocols, to ensure that whānau and/or hapū and/or iwi and/or hapori are engaged, involved and consulted.
Mechanisms/protocols may include, but are not limited to:

Relationship strategy and supporting operational policies and requirements in place
 Designated Māori relationship role/position
 Provisions for Kaumātua or whānau, hapū or iwi knowledge holders acting in an advisory capacity
All programmes leading to a qualification approved under Te Hono o te
Kahurangi and listed on the NZQF, will be assessed under Mātauranga
Māori Evaluative Quality Assurance (Programmes of Study).
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