Te Hono o te Kahurangi: Qualification details
Title
New Zealand Certificate in Whānau Ora
Version
1
Qualification type
Certificate
Level
4
Credits
60
NZSCED
090599
Society and Culture>Human Welfare Studies and Services>Human
Welfare Studies and Services not elsewhere classified
DAS classification
349
Māori > Hauora
Qualification developer
NZQA Māori Qualifications Services
Next review
December 2019
Approval date
Dd Mmmm YYYY
The purpose of this qualification is to provide marae, hapū, iwi, hapori and health
and/or social services providers with people who, under general supervision, are
able to apply whānau-centred approaches in the delivery of health and/or social
services in Aotearoa to tangata Māori and their whānau.
Strategic purpose
statement
Following on from the New Zealand Certificate in Whānau Ora (Level 3), this
qualification is intended for those looking to acquire the skills and knowledge to
be able to analyse and assess the effectiveness of whānau-centred approaches
to the delivery of health and/or social service sectors for tangata Māori and their
whānau.
Graduates of this qualification will, under supervision, be able to apply knowledge
of whānau-centred approaches to health and/or social service provision, which
meets the needs and aspirations of tangata Māori and their whānau, hapū, iwi
and hapori.
Explanatory Note
Whānau Ora places whānau/families at the centre of health and social service
sector delivery. Built on distincitively Māori cultural foundations, Whānau Ora:
endorses a whānau-centred approach to meeting the identified health and social
needs of whānau; recognises whānau capacity for self determination; is
intergenerational and dynamic; focuses on the inherent ability of every whānau to
make positive changes; and has access to a wide range of health and social
services.
Guiding principles
Whanaungatanga
This kaupapa highlights the importance of Māori cultural values, te reo Māori,
tikanga and kawa in establishing, building and maintaining quality relationships
within and between: tangata Māori with a disability and their whānau; hapū, iwi
and hapori; health and/or social service providers; and other key stakeholders.
Kaitiakitanga
This kaupapa refers to the skills and knowledge needed to support the protection,
maintenance and strengthening of the mauri, mana and tapu of tangata Māori
and their whānau, through the delivery of culturally appropriate, effective and
timely health and/or social services. It also looks into how these tools can be
utilised to achieve the best outcomes for whānau, hapū iwi and communities
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Te Pono me te Tika
This kaupapa encompasses important aspects of Tikanga Māori and kawa; legal
obligations and compliance issues, systems and procedures, processes and
ethics, and acting in a way that is socially and culturally responsible. It also looks
into how these tools can be utilised to achieve the best outcomes for whānau,
hapū iwi and communities.
Pukengatanga
This kaupapa highlights the importance of: keeping abreast of new knowledge,
technologies and models of whānau-centred; and the ability to self-reflect on
ones own model of practice as part of continuous self-improvement; and sharing
lessons learnt with other practitioners, providers, whānau and other key
stakeholders.
Manaakitanga
This kaupapa signifies as fundamental the ability of whānau-centred practitioners,
to work with tangata Māori, together with their whānau, in: a caring, manaenhancing and culturally appropriate way; and where the focus is on strengths
and abilities, not weaknesses, problems or deficits.
Rangatiratanga
This kaupapa emphasises the importance of practitioners having the knowledge,
skills and experience to lead the delivery of whānau-centred health and/or social
services to tangata Māori and their whānau, including: knowledge of local kawa
and tikanga; use of te reo Māori; role-modelling positive behaviours based on
kaupapa Māori principles; and meeting legal and ethical requirements in a
professional manner.
Qualification outcome statements
Graduates of this qualification will be able to:
1.
Demonstrate whanaungatanga by developing skills and strategies
required to manage communications and relationships across a range
of stakeholders.
Graduate profile
2.
Demonstrate kaitiakitanga by assisting tangata Māori, whānau, hapū,
iwi and hapori in a health and/or social services context, to make
informed decisions by accessing relevant information and support.
3.
Demonstrate tika me te pono by selecting and applying a range of
relevant legislation, systems and processes to deliver whānau-centred
health and/or social services to tangata Māori, their whānau, hapū, iwi
and communities
4.
Demonstrate pukengatanga by analysing the effects of Whānau Ora
and other relevant legislation on the delivery of health and/or social
services to tangata Māori, their whānau, hapū, iwi and communities.
5.
Demonstrate manaakitanga by incorporating into daily practice, the
principles of Whānau Ora, te reo Māori and tikanga Māori, when
engaging with tangata Māori, their whānau, and health and/or social
service providers.
6.
Demonstrate rangatiratanga by applying culturally and ethically
appropriate practices, behaviours and beliefs, which support the
delivery of whānau-centred health and/or social services to tangata
Māori and their whānau.
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
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Education pathway
Employment /
Community /Cultural
pathway
Subject to any prerequisites, students may continue their study to a Level 5
qualification, including:
 New Zealand Diploma in Whānau Ora (Level 5) [Ref: tbc]
 New Zealand Diploma in Te Pou Tautoko I te Ora (Level 5) [Ref: tbc]
 New Zealand Diploma in Kaupapa Māori Public Health (Level 5) [Ref: tbc]
Graduates of this certificate will have the transferable skills and knowledge to
undertake roles as:
 Junior Analyst Māori Health
 Māori Health Advisor
 Māori Health Advocate
 Workplace Relations Advisor
 Community Worker
 Māori Health Environment Assistant
 Caregiver
Graduates of this qualification will also be able to contribute to meeting the
needs and achieving the aspirations of tangata Māori, whānau, hapū, iwi, and
hapori by:
 Advocate
 Caregiver
Qualification specifications
This qualification will be awarded to people who have met the requirements of the
graduate outcomes.
Awarding bodies for this qualification will be any education organisation accredited
under section 38 of the Education Amendment Act 2011 to deliver a programme
leading to the qualification.
Qualification award
The certificate will display the NZQF logo and the name and logo of the Tertiary
Education Organisation (TEO) offering the training leading to the award of the
qualification, the full qualification title, NZQA reference number, and the date of
award of the qualification.
If the TEO has been awarded the Mātauranga Māori Evaluative Quality Assurance
(MMEQA) Quality Mark for a programme of study leading to this qualification, the
certificate will also display the Mātauranga Māori Quality Assurance Mark.
The process for ensuring consistency against the New Zealand Certificate in
Whānau Ora (Level 4) graduate profiles will be evidence-based, outcomesfocussed, and grounded in the guiding principles of this qualification and the
MMEQA kaupapa Māori principles.
Evidence for consistency
Evidence
requirements for
assuring consistency
Each education organisation is responsible for preparing a summary selfassessment report which uses evidence to demonstrate how well its graduates
meet the graduate profile outcomes at the appropriate threshold. Each
education organisation decides what specific evidence it will provide.
Evidence of the following must be provided for the New Zealand Certificate in
Whānau Ora (Level 4) consistency reviews:
 Effective internal and external moderation processes, including internal
moderation results relating to graduate outcomes
 Feedback and actions taken by the education organisation in response to
feedback and must include feedback from - graduates, current students,
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tutors/assessors, and graduate destinations (such as employers, next
programme provider, the community/other stakeholders).
Portfolios of work.
Samples of assessment materials.
Samples of learner work.
Programme completion data and course results.
Moderation outcomes which may include moderation/benchmarking across
common programmes.
Relevant MMEQA external evaluation and review data where applicable;
Employer surveys.
Graduate surveys.
Whānau, hapū, iwi, hapori surveys.
Evidence of the following may be provided for the consistency reviews:
 New Zealand Certificate in Whānau Ora (Level 3) programme evaluation
reports.
 Benchmarking with other providers.
 Site visit reports.
 Other relevant and reliable evidence..
To facilitate credit transfer, education organisations must clearly demonstrate
the equivalency or comparability between each of the outcomes in the graduate
profile, and the assessment components of their programmes.
Credit transfer and
recognition of prior
learning
arrangements
Education organisations must have policies and procedures in place for
managing credit transfer, and assessing recognition of prior learning and
recognition of current competency. These policies and procedures, and
associated fees must be available to candidates prior to enrolment.
Assessment standards already achieved by the candidate, which are specified
in this qualification, may be credited to the qualification.
Minimum standard of
achievement and
standards for grade
endorsements
Entry requirements
(including
prerequisites to meet
regulatory body or
legislative
requirements)
The minimum standard of achievement required for award of the qualification
will be the achievement of all of the outcomes in the graduate profile through
successful completion of an NZQA approved programme.
There are no mandatory prerequisites to meet regulatory body, or legislative
requirements for this qualification. However, evidence of sufficient experience in
working with tangata Māori and their whānau, and/or relevant knowledge and
skills in working in a health and/or social service delivery context.
Qualification conditions
Overarching conditions relating to the qualification
Conditions for
programme structure
The context for the delivery of programmes leading to the award of the New
Certificate in Whānau Ora (Level 4) actively supports Māori preferred ways of
teaching, learning, learning support, and pastoral care.
Te Reo me ōna Tikanga Māori are inherent and embedded within the kaupapa
and values of this qualification.
Conditions for
programme context
The programme has in place appropriate mechanisms/protocols, to ensure
tangata whenua and/or mana whenua are engaged, involved and consulted
with regard to local tikanga and kawa as it pertains to the outcomes of the
qualification.
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Mechanisms/protocols may include, but are not limited to:
 Memorandum of Partnership
 Relationship strategy and supporting operational policies and
requirements in place
 Designated Māori relationship role/position
 Provisions for kaumātua or whānau, hapū or iwi knowledge holders
acting in an advisory capacity
Other conditions
All programmes leading to a qualification approved under Te Hono o te Kahurangi
and listed on the NZQF are assessed under Mātauranga Māori Evaluative Quality
Assurance (Programmes of Study).
Qualification outcomes
Specific conditions relating to the Graduate profile
Qualification outcomes
Demonstrate whanaungatanga by
developing skills and strategies required to
manage communications and relationships
across a range of stakeholders.
(10 credits)
Demonstrate kaitiakitanga by assisting
tangata Māori, whānau, hapū, iwi and
hapori in a health and/or social services
context, to make informed decisions by
accessing relevant information and
support.
Programme Guidance/Conditions
 Use te Reo Māori and participate in
tikanga practices
 Apply
 Apply effective report writing skills
 Apply conflict resolution and problem
solving techniques
 Apply Literacy / numeracy (appropriate
use of technical and terminology in (te
reo and english.)
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Apply ngā ūara Māori
(whanaungatanga, whakapapa,
manaakitanga, tikanga/kawa. mana
motuhake, turangawaewae)
Apply Maori models of practice
Apply the philosophy of Whānau Ora
Mandatory
or Optional
Optional
Optional
(10 credits)
Demonstrate tika me te pono by selecting
and applying a range of relevant
legislation, systems and processes to
deliver whānau-centred health and/or
social services to tangata Māori, their
whānau, hapū, iwi and communities.
(10 credits)
Demonstrate pukengatanga by analysing
the effects of Whānau Ora and other
relevant legislation on the delivery of
health and/or social services to tangata
Māori, their whānau, hapū, iwi and
communities
Apply
 whakawhanaungatanga
 mahitahi
 ngakau mahaki
 mauritau
 whakawhitiwhiti whakaaro
 tino rangatiratanga
Optional
Research the hitori o Aotearoa and
Whānau Ora
o Te Tiriti o Waitangi
o History of Whānau ora
o Changing nature of whānau
o Impacts on whānau
o Whanau Ora policies
(10 credits)
Demonstrate manaakitanga by
incorporating into daily practice, the
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
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Incorporate tikanga practices and
values
Optional
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principles of Whānau Ora, te reo Māori and
tikanga Māori, when engaging with tangata
Māori, their whānau, and health and/or
social service providers.
(10 credits)
Demonstrate rangatiratanga by applying
culturally and ethically appropriate
practices, behaviours and beliefs, which
support the delivery of whānau-centred
health and/or social services to tangata
Māori and their whānau.
(10 credits)
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
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whakawhanungatanga
powhiri, /whakatau
hakari
mihimihi
karakia
whakatauki
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Act professionally, ethically and in a
socially and culturally responsible
manner that advances the philiosophy
of Whānau Ora
Practice self-care to maintain personal
and professional boundaries
- Effective communication
- Negotiation
- Conflict Resolution
- Problem solving
- Advocacy
- Supervision
- Stress Management
- Personal and professional
boundaries
- Self-Care
- Report Writing
- Assessing wellbeing
needs
- Literacy / numeracy
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Optional
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