Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Role plays for LAA-training Practice a Lobby Conversation Scenario 1: Oil pipe leakages Oil leakages are destroying the natural environment and the rivers and the ground water around a big pipeline. This situation is leading to health problems in people, especially children, and leads to diseased and dead animals drinking polluted water. Lobbyists: - Director of a national NGO supporting the livelihoods of small farmers; - Representative of a community-based organisation in one of the affected areas; - Project officer from an environmental NGO Targeted decision makers: - Operations manager of an international oil company for the pipeline; - Maintenance Manager responsible for the pipeline in one district; - Public Relations Executive. Scenario 2: HIV Awareness HIV/Aids is an increasing problem in the country. Although the government recognizes the problems, medication and care are still very expansive. Lobbyists: - Advocacy officer for an NGO working on HIV/Aids prevention and care; - Doctor working in health clinic supported by the NGO; - Aids-patient working as a volunteer in a HIV/Aids awareness and prevention NGO, Targeted decision makers: - Senior civil servant in the Ministry of Health; - Junior civil servant in the Ministry of Health, responsible for HIV/Aids issues; - Civil servant from the Ministry of Trade. Lobbyists: - Director of a Women’s organisation working on hygiene and children. - Advocay officer for an NGO working on water and sanitation issues; - Head of a rural school with poor santitation facilities; Targeted decision makers: - Senior Civil servant from the Ministry of Sanitation and Planning; - Junior Civil servant from the Ministry of Health working on Hygiene and Sanitation; - Director of an enterprise producing Sanitation product (toilets). ref:612921477 JP Page 1 (20) www.mdf.nl In 15 years after the dismantling of the Sovjet system the sanitation system that was widespread and functioning is falling apart, due to a lack of maintenance. Only bigger cities get international subsidies, but villages are facing real health problems, especially in children. Ecosanitation is a new, decentralized and cheap alternative. MDF copyright 2016 Scenario 3: Water and Sanitation in rural areas Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Guidelines - Once allocated your role, work in your group to prepare for the lobbying meeting; Prioritise your wants, and identify what outcome you want from the meeting; At the given time, lobbyists go to the office of the targeted decision makers; Everything to be in role – greet the other side, introduce yourselves, and conduct the meeting as you would in real life; - You can refer to fictional research and evidence if it is realistic; - Keep notes!; - At the end of the meeting, Both sides do de-brief and give feed back; www.mdf.nl MDF copyright 2016 The observer groups Two observer groups (lobbyists and decision maker observers) will give feed-back on 3 different aspects: - contents and presentation, - behaviour - (possible) shifting of standpoints ref:612921477 JP Page 2 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Oil Pipeline Leakages Scenario 1: Oil Pipeline Leakages Charater: Director of a national NGO supporting the livelihoods of small farmers Your concern: Pipeline leakages are degrading the landand water soures used by farmers, resulting in increased poverty and localised food shortages. Your aim: To get the international oi company responsible for the pipeline to: - improve its spending and procedures for pipeline maintenance - take responsibility for learing up after spillages - compensate farmers and communities suffering from spillages. Other concerns: - Human Rights abuses perpetrated by oil company guards/security staff and local police working with the oil companies - Local communities want a share of the in ome from the oil originating from or crossing their land You are working in alliance with other organisations. You are going to the lobby meeting with: - Representative of a community-based organisation in one of the affected areas; - Project officer from an environmental NGO Targets: You have been granted a meeting at the offie of the international oil company. Attending this meeting will be: - Operations manager of an international oil company for the pipeline; - Maintenance Maanger responsible for the pipeline in one district; - Public Relations Executive www.mdf.nl MDF copyright 2016 Allies: ref:612921477 JP Page 3 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Oil Pipeline Leakages Scenario 1: Oil Pipeline Leakages Charater: Representative of a community-based organisation in one of the affected areas; Your concern: Pipeline leakages are degrading the landand water soures used by farmers, resulting in increased poverty and localised food shortages. Your aim: To get the international oil company responsible for the pipeline to: - compensate farmers and communities suffering from spillages - take responsibility for clearing up after spillages - improve its spending and procedures for pipeline maintenance - give local communities a share of the income from the oil crossing their land Other concerns: - Human Rights abuses perpetrated by oil company guards/security staff and local police working with the oil companies You are working in alliance with other organisations. You are going to the lobby meeting with: - Director of a national NGO supporting the livelihoods of small farmers - Project officer from an environmental NGO Targets: You have been granted a meeting at the offie of the international oil company. Attending this meeting will be: - Operations manager of an international oil company for the pipeline; - Maintenance Maanger responsible for the pipeline in one district; - Public Relations Executive www.mdf.nl MDF copyright 2016 Allies: ref:612921477 JP Page 4 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Oil Pipeline Leakages Scenario 1: Oil Pipeline Leakages Charater: Project officer from an environmental NGO Your concern: Pipeline leakages are degrading the landand water soures used by farmers, resulting in increased poverty and localised food shortages. Your aim: To get the international oil company responsible for the pipeline to: - improve its spending and procedures for pipeline maintenance - take responsibility for clearing up after spillages Other concerns: - Human Rights abuses perpetrated by oil company guards/security staff and local police working with the oil companies - compensate farmers and communities suffering from spillages - give local communities a share of the income from the oil crossing their land You are working in alliance with other organisations. You are going to the lobby meeting with: - Director of a national NGO supporting the livelihoods of small farmers - Representative of a community-based organisation in one of the affected areas; Targets: You have been granted a meeting at the office of the international oil company. Attending this meeting will be: - Operations manager of an international oil company for the pipeline; - Maintenance Maanger responsible for the pipeline in one district; - Public Relations Executive www.mdf.nl MDF copyright 2016 Allies: ref:612921477 JP Page 5 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Oil Pipeline Leakages Scenario 1: Charater: Oil Pipeline Leakages Operations manager of an international oil company for the pipeline; Your concern: To maximise short-term profits at the same time as preserving the company’s presence and standing in Nigeria in the long-term. Your aims: - To keep operating costs as low as possible - To avoid public confrontation with influential NGOs and campaign groups - To preserve/increase the effectiveness of security against sabotage Their concerns: - Pipeline leakages are degrading the land and water sources used by farmers, resulting in increased poverty and localised food shortages. - Human Rights abuses perpetrated by oil companies - Local communities want a share of the income from the oil originating fromor crossing their land. The lobbyists are meeting you at the office of the international oil company. Attending thismeeting with you will be: - Maintenance Maanger responsible for the pipeline in one district; - Public Relations Executive. Lobbyists: You are going to be lobbied by: - Director of a national NGO supporting the livelihoods of small farmers; - Representative of a community-based organisation in one of the affected areas; - Project officer from an environmental NGO www.mdf.nl MDF copyright 2016 Collegues: ref:612921477 JP Page 6 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Oil Pipeline Leakages Scenario 1: Charater: Oil Pipeline Leakages Maintenance Manager responsible for the pipeline in one district; Your concern: Your aims: To maximise short-term profits at the same time as preserving the company’s presence and standing in Nigeria in the long-term. - To keep operating costs as low as possible - To avoid public confrontation with influential NGOs and campaign groups - To preserve/increase the effectiveness of security against sabotage - Pipeline leakages are degrading the land and water sources used by farmers, resulting in increased poverty and localised food shortages. - Human Rights abuses perpetrated by oil companies - Local communities want a share of the income from the oil originating fromor crossing their land. Their concerns: The lobbyists are meeting you at the office of the international oil company. Attending thismeeting with you will be: - Operations manager of an international oil company for the pipeline; - Public Relations Executive. Lobbyists: You are going to be lobbied by: - Director of a national NGO supporting the livelihoods of small farmers; - Representative of a community-based organisation in one of the affected areas; - Project officer from an environmental NGO www.mdf.nl MDF copyright 2016 Collegues: ref:612921477 JP Page 7 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Oil Pipeline Leakages Scenario 1: Charater: Oil Pipeline Leakages Public Relations Executive. Your concern: Your aims: To maximise short-term profits at the same time as preserving the company’s presence and standing in Nigeria in the long-term. - To keep operating costs as low as possible - To avoid public confrontation with influential NGOs and campaign groups - To preserve/increase the effectiveness of security against sabotage Their concerns: - Pipeline leakages are degrading the land and water sources used by farmers, resulting in increased poverty and localised food shortages. - Human Rights abuses perpetrated by oil companies - Local communities want a share of the income from the oil originating fromor crossing their land. The lobbyists are meeting you at the office of the international oil company. Attending thismeeting with you will be: - Operations manager of an international oil company for the pipeline; - Public Relations Executive. Lobbyists: You are going to be lobbied by: - Director of a national NGO supporting the livelihoods of small farmers; - Representative of a community-based organisation in one of the affected areas; - Project officer from an environmental NGO www.mdf.nl MDF copyright 2016 Collegues: ref:612921477 JP Page 8 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. HIV Awareness Scenario 2: HIV Awareness Charater: Advocacy officer for an NGO working on HIV/Aids prevention and care; Your concern: HIV infection rates are increasing, partly due to lack of knowledge about means of infection, and partly because those infected are inhibited from seeking medication, because it is too expansive Your aim: For the government: - to institute a public awareness campaign on HIV/Aids and means of preventing the infection - make medication less expensive by negotiating non-patent prices for Aids medicines - HIV infection is stigmatised and you would like this stigma to be redued by greater public acceptance of how widespread HIV infection is. - Pharmaceutical Industries are highly patented on Aids medication – an exception for this epidemic disease is needed. You are going to the meeting with: - Advocacy officer for an NGO working on HIV/Aids prevention and care; - Doctor working in health clinic supported by the NGO; - Aids-patient working as a volunteer in a HIV/Aids awareness and prevention NGO, Other concerns: Allies: You have been granted an expert meeting with: - Senior civil servant in the Ministry of Health; - Junior civil servant in the Ministry of Health, responsible for HIV/Aids issues; - Civil servant from the Ministry of Trade www.mdf.nl MDF copyright 2016 Targets: ref:612921477 JP Page 9 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. HIV Awareness Scenario 2: HIV Awareness Charater: Doctor working in health clinic supported by the NGO; Your concern: HIV infection rates are increasing, partly due to lack of knowledge about means of infection, and partly because those infected are inhibited from seeking medication, because it is too expansive Your aim: For the government: - to institute a public awareness campaign on HIV/Aids and means of preventing the infection - make medication less expensive by negotiating non-patent prices for Aids medicines Other concerns: - HIV infection is stigmatised and you would like this stigma to be redued by greater public acceptance of how widespread HIV infection is. - Pharmaceutical Industries are highly patented on Aids medication – an exception for this epidemic disease is needed. You are going to the meeting with: - Advocacy officer for an NGO working on HIV/Aids prevention and care; - Aids-patient working as a volunteer in a HIV/Aids awareness and prevention NGO, Targets: You have been granted an expert meeting with: - Senior civil servant in the Ministry of Health; - Junior civil servant in the Ministry of Health, responsible for HIV/Aids issues; - Civil servant from the Ministry of Trade www.mdf.nl MDF copyright 2016 Allies: ref:612921477 JP Page 10 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. HIV Awareness Scenario 2: HIV Awareness Charater: Aids-patient working as a volunteer in a HIV/Aids awareness and prevention NGO Your concern: HIV infection rates are increasing, partly due to lack of knowledge about means of infection, and partly because those infected are inhibited from seeking medication, because it is too expansive Your aim: For the government: - to institute a public awareness campaign on HIV/Aids and means of preventing the infection - make medication less expensive by negotiating non-patent prices for Aids medicines - HIV infection is stigmatised and you would like this stigma to be redued by greater public acceptance of how widespread HIV infection is. - Pharmaceutical Industries are highly patented on Aids medication – an exception for this epidemic disease is needed. You are going to the meeting with: - Advocacy officer for an NGO working on HIV/Aids prevention and care; - Doctor working in health clinic supported by the NGO; Other concerns: Allies: You have been granted an expert meeting with: - Senior civil servant in the Ministry of Health; - Junior civil servant in the Ministry of Health, responsible for HIV/Aids issues; - Civil servant from the Ministry of Trade www.mdf.nl MDF copyright 2016 Targets: ref:612921477 JP Page 11 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. HIV Awareness Scenario 2: HIV Awareness Charater: Senior civil servant in the Ministry of Health; Your concern: To reduce the spread of HIV infection within the context of a wider health care programme Your aim: - To win support for the government’s existing health care programme - To maintain health care spending in all sectors HIV infection rates are increasing, partly due to lack of knowledge about means of infection, and partly because those infected are inhibited from seeking medication, because it is too expansive Colleagues: The lobbyists are meeting you in an expert meeting at the Ministry of Health Offices. You will be joined by: - Junior civil servant in the Ministry of Health, responsible for HIV/Aids issues; - Civil servant from the Ministry of Trade. Lobbyists: The lobbyists you in the expert meeting will be: - Advocacy officer for an NGO working on HIV/Aids prevention and care; - Doctor working in health clinic supported by the NGO; - Aids-patient working as a volunteer in a HIV/Aids awareness and prevention NGO www.mdf.nl MDF copyright 2016 Their concerns: ref:612921477 JP Page 12 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. HIV Awareness Scenario 2: HIV Awareness Charater: Junior civil servant in the Ministry of Health, responsible for HIV/Aids issues; Your concern: To reduce the spread of HIV infection within the context of a wider health care programme Your aim: - To win support for the government’s existing health care programme - To maintain health care spending in all sectors - To get approval from the Senior Civil servant with a view to possible future promotion HIV infection rates are increasing, partly due to lack of knowledge about means of infection, and partly because those infected are inhibited from seeking medication, because it is too expansive Colleagues: The lobbyists are meeting you in an expert meeting at the Ministry of Health Offices. You will be joined by: - Senior civil servant in the Ministry of Health; - Civil servant from the Ministry of Trade. Lobbyists: The lobbyists you in the expert meeting will be: - Advocacy officer for an NGO working on HIV/Aids prevention and care; - Doctor working in health clinic supported by the NGO; - Aids-patient working as a volunteer in a HIV/Aids awareness and prevention NGO www.mdf.nl MDF copyright 2016 Their concerns: ref:612921477 JP Page 13 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. HIV Awareness : HIV Awareness Charater: Civil servant from the Ministry of Trade. Your concern: Your aim: To maintain the patents on HIV medication in place for the sake of the pharmaceutical industry in the country - To win support for the Ministry of Health to continue with the existing health care programme - To maintain health care spending in all sectors Their concerns: HIV infection rates are increasing, partly due to lack of knowledge about means of infection, and partly because those infected are inhibited from seeking medication, because it is too expansive Colleagues: The lobbyists are meeting you in an expert meeting at the Ministry of Health Offices. You will be joined by: - Senior civil servant in the Ministry of Health; - Junior civil servant in the Ministry of Health, responsible for HIV/Aids issues; Lobbyists: The lobbyists you in the expert meeting will be: - Advocacy officer for an NGO working on HIV/Aids prevention and care; - Doctor working in health clinic supported by the NGO; - Aids-patient working as a volunteer in a HIV/Aids awareness and prevention NGO www.mdf.nl MDF copyright 2016 Scenario 2: ref:612921477 JP Page 14 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Water and Sanitation Water and Sanitation Charater: Director of a Women’s organisation working on hygiene and children. Your concern: In 15 years after the dismantling of the Sovjet system the sanitation system that was widespread and functioning is falling apart, due to a lack of maintenance. Only bigger cities get international subsidies, but villages are facing real health problems, especially in children. Ecosanitation is a new, decentralized and cheap alternative Your aim: To the government: - to create support for Ecosanitation toilets for schools in rural areas - to design regulation that makes Ecosanitation legal within a Water & Sanitation directive; To the local company: - to convince the company to invest in locally produced Ecosanitation toilets for schools Other concerns: Human Rigth to Safe Drinking Water is a universal right World Bank and UNDP continues to promote traditional and expansive sanitation (centralized tubing systems) Allies: You will be joined to this meeting by: - Advocay officer for an NGO working on water and sanitation issues; - Head of a rural school with poor santitation facilities Targets: You are invited to a meeting at the Ministry of Sanitation & Planning Offices. You will be meeting: - Senior Civil servant from the Ministry of Sanitation and Planning; - Junior Civil servant from the Ministry of Health working on Hygiene and Sanitation; - Director of an enterprise producing Sanitation product (toilets). www.mdf.nl MDF copyright 2016 Scenario 3: ref:612921477 JP Page 15 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Water and Sanitation Scenario 3: Water and Sanitation Charater: Advocay officer for an NGO working on water and sanitation issues; Your concern: In 15 years after the dismantling of the Sovjet system the sanitation system that was widespread and functioning is falling apart, due to a lack of maintenance. Only bigger cities get international subsidies, but villages are facing real health problems, especially in children. Ecosanitation is a new, decentralized and cheap alternative Your aim: To the government: - to create support for Ecosanitation toilets for schools in rural areas - to design regulation that makes Ecosanitation legal within a Water & Sanitation directive; To the local company: - to convince the company to invest in locally produced Ecosanitation toilets for schools Other concerns: Human Rigth to Safe Drinking Water is a universal right World Bank and UNDP continues to promote traditional and expansive sanitation (centralized tubing systems) Allies: You will be joined to this meeting by: - Director of a Women’s organisation working on hygiene and children. - Head of a rural school with poor santitation facilities You are invited to a meeting at the Ministry of Sanitation & Planning Offices. You will be meeting: - Senior Civil servant from the Ministry of Sanitation and Planning; - Junior Civil servant from the Ministry of Health working on Hygiene and Sanitation; - Director of an enterprise producing Sanitation product (toilets). www.mdf.nl MDF copyright 2016 Targets: ref:612921477 JP Page 16 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Water and Sanitation Water and Sanitation Charater: Your concern: Head of a rural school with poor santitation facilities In 15 years after the dismantling of the Sovjet system the sanitation system that was widespread and functioning is falling apart, due to a lack of maintenance. Only bigger cities get international subsidies, but villages are facing real health problems, especially in children. Ecosanitation is a new, decentralized and cheap alternative Your aim: To the government: - to create support for Ecosanitation toilets for schools in rural areas - to design regulation that makes Ecosanitation legal within a Water & Sanitation directive; To the local company: - to convince the company to invest in locally produced Ecosanitation toilets for schools Other concerns: Human Rigth to Safe Drinking Water is a universal right World Bank and UNDP continues to promote traditional and expansive sanitation (centralized tubing systems) Allies: You will be joined to this meeting by: - Director of a Women’s organisation working on hygiene and children. - Advocay officer for an NGO working on water and sanitation issues; Targets: You are invited to a meeting at the Ministry of Sanitation & Planning Offices. You will be meeting: - Senior Civil servant from the Ministry of Sanitation and Planning; - Junior Civil servant from the Ministry of Health working on Hygiene and Sanitation; - Director of an enterprise producing Sanitation product (toilets). www.mdf.nl MDF copyright 2016 Scenario 3: ref:612921477 JP Page 17 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Water and Sanitation Scenario 3: Water and Sanitation Charater: Senior Civil servant from the Ministry of Sanitation and Planning; Your concern: Funding from the European Union and UNDP is limited and should be used for the earmarked centralized sanitation systems in cities bigger then 20.000 inhabitants. That is already a challenge – adapting legislation to new (unproved) systems is time consuming - to maintain the subsidies for the allocated purposes - to avoid adapting legislation to new systems as it is time consuming - Dismantling of the Sovjet system the sanitation system is falling apart, due to a lack of maintenance. - Only bigger cities get international subsidies, but villages are facing real health problems, especially in children. - Ecosanitation is a new, decentralized and cheap alternative - Human Rigth to Safe Drinking Water is a universal right - World Bank and UNDP continues to promote traditional and expansive sanitation (centralized tubing systems) Your aim: Their concerns: The lobbyists you are meeting at the Ministry of Sanitation & Planning Offices. You will be joined by - Junior Civil servant from the Ministry of Health working on Hygiene and Sanitation; - Director of an enterprise producing Sanitation product (toilets). Lobbyists: The lobbyists in the meeting will be: - Director of a Women’s organisation working on hygiene and children. - Advocay officer for an NGO working on water and sanitation issues; - Head of a rural school with poor santitation facilities www.mdf.nl MDF copyright 2016 Colleagues: ref:612921477 JP Page 18 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Water and Sanitation Scenario 3: Water and Sanitation Charater: Junior Civil servant from the Ministry of Health working on Hygiene and Sanitation; Your concern: Children in rural areas are increasingly ill from water-born diseases like diarrhoea, but also from intoxicated ground water due to leaking water & sanitation pipelines. You have seen an interesting pilot project on Ecosanitation in a local school with promising results. - to make clear that the health problems related to water-born problems are increasing in rural areas - to make the Ministry of Planning & Sanitation curious to visit the pilot projects - to make the investors curious to visit the pilot project - the dismantling of the Sovjet system the sanitation system is falling apart, due to a lack of maintenance. - Only bigger cities get international subsidies, but villages are facing real health problems, especially in children. - Ecosanitation is a new, decentralized and cheap alternative - Human Rigth to Safe Drinking Water is a universal right - World Bank and UNDP continues to promote traditional and expansive sanitation (centralized tubing systems) Your aim: Their concerns: The lobbyists you are meeting at the Ministry of Sanitation & Planning Offices. You will be joined by - Senior Civil servant from the Ministry of Sanitation and Planning; - Director of an enterprise producing Sanitation product (toilets). Lobbyists: The lobbyists in the meeting will be: - Director of a Women’s organisation working on hygiene and children. - Advocay officer for an NGO working on water and sanitation issues; - Head of a rural school with poor santitation facilities www.mdf.nl MDF copyright 2016 Colleagues: ref:612921477 JP Page 19 (20) Technical Assistance for Civil Society Organisations Bosnia and Herzegovina Office This project is funded by the European Union. Water and Sanitation Scenario 3: Water and Sanitation Charater: Director of an enterprise producing Sanitation product (toilets). Your concern: The porcelain industry is taken over by China: new areas of investment are necessary. Why not try porcelain toilets in Ecosanitation – It could be a market opportunity and it seems easy to make - to get an opportunity to visit a pilot project - to convine the Ministry of Planning & Sanitation to give subsidies for an up-scaled pilot - to present yourself as an ally to the NGO’s - the dismantling of the Sovjet system the sanitation system is falling apart, due to a lack of maintenance. - Only bigger cities get international subsidies, but villages are facing real health problems, especially in children. - Ecosanitation is a new, decentralized and cheap alternative - Human Rigth to Safe Drinking Water is a universal right - World Bank and UNDP continues to promote traditional and expansive sanitation (centralized tubing systems) Your aim: Their concerns: The lobbyists you are meeting at the Ministry of Sanitation & Planning Offices. You will be joined by - Senior Civil servant from the Ministry of Sanitation and Planning; - Junior Civil servant from the Ministry of Health working on Hygiene and Sanitation; Lobbyists: The lobbyists in the meeting will be: - Director of a Women’s organisation working on hygiene and children. - Advocay officer for an NGO working on water and sanitation issues; - Head of a rural school with poor santitation facilities www.mdf.nl MDF copyright 2016 Colleagues: ref:612921477 JP Page 20 (20)