Job Description Position: International Engagement and Experience Intern Academic Group/Service Student Recruitment and Admissions / Student Experience Reference: UOB-GI02 Grade: Grade 2 Status: Fixed term – 6 months Hours: Full-time; 36.25 hours per week Responsible to: Student Recruitment Manager Background: The Graduate Internship Scheme provides a fixed-term employment opportunity for students who have successfully graduated to Degree level from the University of Bolton. This opportunity is open to UoB graduates who have completed during the academic year 2015/16. The Scheme is intended for graduates to gain valuable experience of working within a busy customer facing environment. The University’s intention is to create opportunities across a number of functions, which will enable graduates from a range of disciplines to gain and develop transferable skills within the work environment. The primary contact for the scheme will be the Head of Careers and Employability. The placement, will however, have an identified line manager within the dedicated Academic Group/Professional Support Service to which they are assigned. There will be a relevant period of induction so that the placement is integrated into the University’s business processes. In particular, certain mandatory training will be put in place and a mentor allocated, where it is considered appropriate. The role holder, in conjunction with their line manager, will be expected to continually monitor and evaluate their progress to be able to demonstrate a transferable skills-set at the completion of the placement with the University. The role holder will be expected to have an understanding and awareness of the requirements in respect to Health and Safety at Work, together with the principles of the legislative Acts relating to Data Protection, Freedom of Information and Bribery. Main Function of the Internship: The aim is to give the role holder an opportunity to encounter a wide range of internal/external activities that are undertaken on a day to day basis within the University. This is an opportunity for recent University of Bolton graduates to develop the skills and experience required for many potential graduate professions. The role will require interaction with University staff, students, graduates and organisations external to the institution. The post holder will also need to be able to work outside of normal hours when required. Principal Duties and Responsibilities: Working alongside Student Recruitment and Admissions and the Student Experience teams the intern will look at international students’ pre-arrival recruitment and conversion processes, induction and ongoing support and integration into university life. The intern will identify and communicate key messages in a planned and organised manner to make international student journey efficient and uncomplicated. Other key tasks include: To help the University of Bolton be competitive with comparable institutions who heavily invest in international recruitment. To develop specific content, both print and digital, for international audiences and groups. To help develop a new contact and engagement framework for the University for international students. To create personalisation of key messages by level and country around pre-arrival needs and support. Assist with the development of incorporating an English module on Moodle. Additional Information 1. Work flexibly and support other services at peak times, as directed by your line manager. 2. To assist with the collection of data for the annual Destination of Leavers from Higher Education Survey. 3. To work flexibly as part of the team, which may require working evenings and weekends when required. To assist with open days and enrolment periods and cover other areas in times of staff shortage. 4. Undertake other duties commensurate with the nature and grading of the role as determined by your line manager. Person Specification Position: Academic Group/Service International Engagement and Experience Intern Student Recruitment/Student Experience Criteria Reference: Priority UOB-GI02 (1/2/3) Method of Assessment 1 CV/Supporting Statement/Documentation CV/Supporting Statement/Documentation 1 1 a) Qualifications Degree gained from the University of Bolton 1 b) 1 2 b) Educated to GCSE, grade C or equivalent in English and Mathematics, or equivalent standard of education Skills / Knowledge Awareness of the requirements associated with working within a customer service environment Able to work to briefs or specifications provided by the team 2 c) Creative and responsive approach to work 1 2 d) Well organised with good attention to detail 1 CV/Supporting Statement/Interview 2 e) Able to work under pressure and to tight timescales and deadlines Knowledge of Adobe Creative Suite/Premier and/or After Effects An understanding and appreciation of the international application process Experience Experience of communicating and working with a range of different groups and stakeholders 1 CV/Supporting Statement/Interview CV/Supporting Statement/Interview CV/Supporting Statement/Interview 1 CV/Supporting Statement/Interview 1 CV/Supporting Statement/Interview 4 4 a) Experience of producing integrated print and digital collateral for specific campaigns and projects Personal Qualities Good attention to detail 1 4 b) An enthusiastic and positive outlook 1 4 c) Able to work as part of a team 1 CV/Supporting Statement/Interview CV/Supporting Statement/Interview CV/Supporting Statement/Interview 5 Other 5 a) Willingness to work flexibly to meet the needs of the University, which may require working at times outside of normal working hours 1 Interview 5b Commitment to the University’s policy on equal opportunities and diversity 1 Interview 5 c) Willing to undertake appropriate staff development to keep up to date with the requirements of the role, which may take place outside the University 1 Interview 2 2 a) 2 f) 2 g) 3 3 a) 3 b) 1 1 2 2 CV/Supporting Statement/Interview CV/Supporting Statement/Interview CV/Supporting Statement/Interview Note: 1. Priority 1 indicates vital criteria - a candidate would be unsuccessful if unable to satisfy a Priority 1 criteria. 2. Priority 2 indicates desirable criteria - candidates failing to satisfy a number of these are unlikely to be successful. 3. Priority 3 indicates criteria not specifically required for the post but in a competitive situation may be used to select candidates who cannot be separated on priorities 1. and 2. 4. Please note it is normally expected that a new appointee will commence at the bottom of grade.