Job Description Position: Learning Development and Digital Literacy Intern Academic Group/Service Student Experience Reference: UOB-GI01 Grade: Grade 2 Status: Fixed term – 6 months Hours: Full-time; 36.25 hours per week Responsible to: Associate Director – Student Life Background: The Graduate Internship Scheme provides a fixed-term employment opportunity for students who have successfully graduated to Degree level from the University of Bolton. This opportunity is open to UoB graduates who have completed during the academic year 2015/16. The Scheme is intended for graduates to gain valuable experience of working within a busy customer facing environment. The University’s intention is to create opportunities across a number of functions, which will enable graduates from a range of disciplines to gain and develop transferable skills within the work environment. The primary contact for the scheme will be the Head of Careers and Employability. The placement, will however, have an identified line manager within the dedicated Academic Group/Professional Support Service to which they are assigned. There will be a relevant period of induction so that the placement is integrated into the University’s business processes. In particular, certain mandatory training will be put in place and a mentor allocated, where it is considered appropriate. The role holder, in conjunction with their line manager, will be expected to continually monitor and evaluate their progress to be able to demonstrate a transferable skills-set at the completion of the placement with the University. The role holder will be expected to have an understanding and awareness of the requirements in respect to Health and Safety at Work, together with the principles of the legislative Acts relating to Data Protection, Freedom of Information and Bribery. Main Function of the Internship: The aim is to give the role holder an opportunity to encounter a wide range of internal/external activities that are undertaken on a day to day basis within the University. This is an opportunity for recent University of Bolton graduates to develop the skills and experience required for many potential graduate professions. The role will require interaction with University staff, students, graduates and organisations external to the institution. The post holder will also need to be able to work outside of normal hours when required. Principal Duties and Responsibilities: Working closely with the coordinator of BISSTO in the library, as well as with the Learning Development Coordinator and colleagues in the Student Experience Team, the graduate intern will focus on developing interactive content for both online and face-to-face learning development initiatives. The intern will be responsible for exploring and implementing new ways of enhancing and embedding learning development content such as signposting to open educational resources, learning development videos and other interactive media. The intern will also be responsible for suggesting new features of the Learning and Development Programme, driven by student needs and other data analysis, particularly related to the student learning journey. Additional Information 1. Work flexibly and support other services at peak times, as directed by your line manager. 2. To assist with the collection of data for the annual Destination of Leavers from Higher Education Survey. 3. To work flexibly as part of the team, which may require working evenings and weekends when required. To assist with open days and enrolment periods and cover other areas in times of staff shortage. 4. Undertake other duties commensurate with the nature and grading of the role as determined by your line manager. Person Specification Position: Academic Group/Service Learning Development and Digital Literacy Intern Student Experience Team Criteria Reference: UOB-GI01 Priority (1/2/3) Method of Assessment 1 CV/Supporting Statement/Documentation 1 1 a) Qualifications Degree gained from the University of Bolton 1 b) Educated to GCSE, grade C or equivalent in English and Mathematics, or equivalent standard of education Skills / Knowledge Knowledge of the student learning journey and the skills students develop during their degree programme Knowledge of how different students learn 1 CV/Supporting Statement/Documentation 1 2 c) Understanding of how to present content digitally to enhance the student learning experience 1 CV/Supporting Statement/Interview CV/Supporting Statement/Interview CV/Supporting Statement/Interview 2 d) Understanding and a good knowledge of digital literacy 1 CV/Supporting Statement/Interview 2 e) Research and data analysis skills 1 2 f) Able to work with different social media and technological platforms such as Moodle 1 CV/Supporting Statement/Interview CV/Supporting Statement/Interview 2 g) Excellent communication and customer service skills 1 2 h) High standard of academic writing ability 1 2 2 a) 2 b) 2 i) Able to create new online content 1 2 CV/Supporting Statement/Interview CV/Supporting Statement/Interview CV/Supporting Statement/Interview 3 3 a) Experience Experience of conducting research projects (e.g. questionnaires, interviews) 1 CV/Supporting Statement/Interview 3 b) Experience of working in a team 1 CV/Supporting Statement/Interview 3 c) Experience of working with a student audience and with academic members of staff 1 CV/Supporting Statement/Interview 3 d) Experience of writing reports and presenting information 1 CV/Supporting Statement/Interview 3 e) Experience of writing content for the web and/or social media 2 CV/Supporting Statement/Interview 3 f) Experience of delivering training and/or online web chat facilitation 2 CV/Supporting Statement/Interview 4 4 a) Personal Qualities Good attention to detail 1 CV/Supporting Statement/Interview 4 b) An enthusiastic and positive outlook 1 CV/Supporting Statement/Interview 5 5 a) Other Willingness to work flexibly to meet the needs of the University, which may require working at times outside of normal working hours 5b 5 c) 1 Interview Commitment to the University’s policy on equal opportunities and diversity 1 Interview Willing to undertake appropriate staff development to keep up to date with the requirements of the role, which may take place outside the University 1 Interview Note: 1. Priority 1 indicates vital criteria - a candidate would be unsuccessful if unable to satisfy a Priority 1 criteria. 2. Priority 2 indicates desirable criteria - candidates failing to satisfy a number of these are unlikely to be successful. 3. Priority 3 indicates criteria not specifically required for the post but in a competitive situation may be used to select candidates who cannot be separated on priorities 1. and 2. 4. Please note it is normally expected that a new appointee will commence at the bottom of grade.