Unit_1_People_in_Business.doc
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NAME: GCSE Business Studies Unit 1 – Setting up a Business Topic – People in Business End of Topic Test Test Time Allowed: 1 Hour Section 1: Revision Questions Section 2: Data Response (Exam Style Questions) Total Marks: Section 1 = 22 Section 2 = 30 TOTAL = 48 Section 1: Revision Questions 1. What is the difference between a Job Description and Person Specification? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ (2 Marks) 2. List 6 employment laws that small businesses must work to? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ (3 Marks – 2 laws = 1 mark) 3. Give an example of a Monetary Reward. ___________________________________________________________________ ___________________________________________________________________ (1 Mark) 4. Give an example of a Non Monetary Reward. ___________________________________________________________________ ___________________________________________________________________ (1 Mark) 5. What is the difference between a wage and a salary? ___________________________________________________________________ ___________________________________________________________________ __________________________________________________________________ (2 Marks) 6. List and explain two benefits a motivated workforce can bring to the business ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ (4 Marks) 7. What, according to Fredrick Taylor motivates workers to work? ___________________________________________________________________ ___________________________________________________________________ (1 Mark) 8. Explain two ways in which a person can be discriminated against in the workplace. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ (4 Marks) 9. Explain one benefit of EXTERNAL recruitment and one benefit of INTERNAL recruitment (use an example for each benefit) ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ (4 marks) Section 1: Total Marks = 22 Section 2 – Data Response Peter Jackson is a sole trader who owns Tall Trees. It is a successful garden centre that he has built up and expanded over the past ten years. It sells a variety of plants, garden tools, fertiliser, and other gardening accessories. The plants are grown on site and other products are bought from trade suppliers. Peter needs to recruit staff with suitable skills and experience to work in the café. He is considering using the following methods to recruit three full-time and six part-time staff: 1. advertise in the local newspaper; 2. put notices up at Tall Trees garden centre; 3. contact local schools and colleges. (1) Explain one advantage and one disadvantage of each method of recruitment. Recommend which method(s) Peter should use. Give reasons for your recommendation. .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... (9 marks) (2) Suggest and explain ONE method financial reward and ONE method of non financial reward that Peter could use to motivate his employees. .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... (4 marks) Please Turn Over for Question 2 (3) Phones for All has chosen to use its website, rather than local newspapers, to advertise vacancies in its shops. Compare the two methods and justify why you think that it has made this decision. ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ (9 marks) The website contains a copy of an application form that people who wish to apply for a vacancy can download and complete. The application form asks for name, address, contact phone numbers and email address. (4) Give two other important pieces of information that Phones for All might need applicants to provide. ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ (2 marks) (4) Explain why each of these is important for Phones for All. ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ ............................................................................................................................ (6 marks) Section 2: Total Marks = 30
