SECTION D: EVALUATION CRITERIA FOR RFP # P-356
ANY MODIFICATIONS TO SECTION E SIGNATURE OF FIRM’S AUTHORIZED REPRESENTATIVE RESPONSE FORM OTHER THAN FILLING IN THE
FORM FIELDS IS NOT ACCEPTABLE AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S RESPONSE. THE GENERAL TERMS AND
CONDITIONS ON THE REVERSE SIDE OF CNM’S PURCHASE ORDER ARE AN EQUAL AND INTEGRAL PART OF THIS REQUEST FOR
PROPOSALS (RFP) AND ARE NOTED IN SECTION C. THE TERMS, CONDITIONS AND SPECIFICATIONS CONTAINED IN THIS RFP ALONG WITH
ANY ATTACHMENTS AND THE OFFEROR’S RESPONSE ARE HEREBY INCORPORATED INTO ALL PURCHASE ORDERS ISSUED AS A RESULT
OF THIS RFP, INCLUDING ANY ADDENDA. CNM RESERVES THE RIGHT TO NEGOTIATE WITH A SUCCESSFUL OFFEROR (CONTRACTOR)
PROVISIONS IN ADDITION TO THOSE STIPULATED IN THIS RFP. THE CONTENTS OF THIS RFP, AS REVISED AND/OR SUPPLEMENTED, AND
THE SUCCESSFUL OFFEROR’S PROPOSAL WILL BE INCORPORATED INTO THE CONTRACT. SHOULD AN OFFEROR OBJECT TO ANY OF THE
CNM STANDARD TERMS AND CONDITIONS THAT OFFEROR MUST PROPOSE SPECIFIC ALTERNATIVE LANGUAGE THAT WOULD BE
ACCEPTABLE TO CNM. GENERAL REFERENCES TO THE OFFEROR’S TERMS AND CONDITIONS OR ATTEMPTS AT COMPLETE
SUBSTITUTIONS ARE NOT ACCEPTABLE TO CNM AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S PROPOSAL. OFFERORS
MUST PROVIDE A BRIEF STATEMENT OF THE PURPOSE AND IMPACT, IF ANY, OF EACH PROPOSED CHANGE FOLLOWED BY THE SPECIFIC
PROPOSED ALTERNATE WORDING
3
EVALUATION CRITERIA
3.1
STEP 1: Written proposals shall be reviewed and evaluated in accordance with the evaluation criteria
established below per 3.5.3.1 Section I. through 3.5.3.4 Section IV. CNM reserves the right to reject all
offers and issue a new RFP if necessary. An evaluation committee shall evaluate written proposals based
on the weighted evaluation criteria. Rankings will be based upon an average tabulation of all individual
committee member scores.
If interviews are not conducted, then the score based ranking shall be the basis for awarding the top scored
Offeror.
3.2
STEP 2 (optional):
If interviews are to be conducted, then the score based rankings of the written offers shall be used as the
basis to create a short list of those top ranked firms. Interviews shall be scored in accordance with the
evaluation criteria taking into account the information provided in the written response and any additional
questions related to the scope of the RFP. Additional questions related to the scope of this RFP may be
submitted to shortlist in advance or during interviews.
Information and/or factors gathered during interviews, negotiations, and any reference checks, in addition
to the evaluation criteria rankings, may be utilized in the final award decisions. References may or may not
be reviewed at the discretion of CNM. CNM reserves the right to contact references other than, or in
addition to, those furnished by a Respondent.
Final rankings will be based upon an average tabulation of all individual committee member scores after
interviews and will not be averaged with STEP 1 scores.
3.3
CRITERIA
3.3.1
SECTION I. CAPACITY, CAPABILITY, KNOWLEDGE, BACKGROUND AND
EXPERIENCE – 20 POINTS POSSIBLE
3.3.1.1
Provide a brief narrative describing the history of your firm. Identify the number of employees in your
firm, the ownership and if the company has ever filed bankruptcy, been in loan default, or if there are any
pending liens, claims or lawsuits against the firm.
3.3.1.2
Provide demonstrated experience that supports your firm’s ability to perform the services identified in the
goals and intent of this RFP.
3.3.1.6
SUPPORT AND MAINTENANCE
Confirm your firm’s ability to enter a multiple year Maintenance and Support Agreement with renewals.
Describe whether Maintenance and Support Agreement includes unlimited user support via toll-free phone
support on a 7x24x365 basis including holidays.
Describe whether Maintenance and Support Agreement includes unlimited user support via email and
internet on a 7x24x365 basis including holidays.
Describe process for contacting Vendor in case of an outage or other emergency.
3.3.1.7
Identify all services your firm can supply to fulfill the Services.
3.3.1.3
3.3.1.4
3.3.1.5
RFP # P-356, Evaluation Criteria
Copyright CNM 2013. All rights reserved.
Page 1 of 7
SECTION D: EVALUATION CRITERIA FOR RFP # P-356
ANY MODIFICATIONS TO SECTION E SIGNATURE OF FIRM’S AUTHORIZED REPRESENTATIVE RESPONSE FORM OTHER THAN FILLING IN THE
FORM FIELDS IS NOT ACCEPTABLE AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S RESPONSE. THE GENERAL TERMS AND
CONDITIONS ON THE REVERSE SIDE OF CNM’S PURCHASE ORDER ARE AN EQUAL AND INTEGRAL PART OF THIS REQUEST FOR
PROPOSALS (RFP) AND ARE NOTED IN SECTION C. THE TERMS, CONDITIONS AND SPECIFICATIONS CONTAINED IN THIS RFP ALONG WITH
ANY ATTACHMENTS AND THE OFFEROR’S RESPONSE ARE HEREBY INCORPORATED INTO ALL PURCHASE ORDERS ISSUED AS A RESULT
OF THIS RFP, INCLUDING ANY ADDENDA. CNM RESERVES THE RIGHT TO NEGOTIATE WITH A SUCCESSFUL OFFEROR (CONTRACTOR)
PROVISIONS IN ADDITION TO THOSE STIPULATED IN THIS RFP. THE CONTENTS OF THIS RFP, AS REVISED AND/OR SUPPLEMENTED, AND
THE SUCCESSFUL OFFEROR’S PROPOSAL WILL BE INCORPORATED INTO THE CONTRACT. SHOULD AN OFFEROR OBJECT TO ANY OF THE
CNM STANDARD TERMS AND CONDITIONS THAT OFFEROR MUST PROPOSE SPECIFIC ALTERNATIVE LANGUAGE THAT WOULD BE
ACCEPTABLE TO CNM. GENERAL REFERENCES TO THE OFFEROR’S TERMS AND CONDITIONS OR ATTEMPTS AT COMPLETE
SUBSTITUTIONS ARE NOT ACCEPTABLE TO CNM AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S PROPOSAL. OFFERORS
MUST PROVIDE A BRIEF STATEMENT OF THE PURPOSE AND IMPACT, IF ANY, OF EACH PROPOSED CHANGE FOLLOWED BY THE SPECIFIC
PROPOSED ALTERNATE WORDING
3.3.1.8
State the name, title or position, telephone number and e-mail address of the individual who would have
primary responsibility for the potential project services resulting from this RFP.
3.3.1.9
Identify names, responsibilities, qualifications and location(s) of staff who will be assigned to the projects.
CNM may at CNM’s sole discretion request removal and replacement of any of the Contractor’s staff not
meeting performance requirements. Changes to staff assigned to projects made by the Contractor must be
mutually agreed to by the Parties.
3.3.1.10
Identify names, responsibilities, qualifications and location(s) of subcontractors and/or consultants who
will be assigned to the projects. All changes to personnel assigned to projects must be mutually agreed to
by the parties.
3.3.1.11
Provide an organizational chart of your firm indicating lines of authority for personnel involved in
performance of this potential contract and relationships of this staff to other programs or functions of the
firm. This chart must also show lines of authority to the next senior level management.
3.3.1.12
Describe if your firm has had a contract terminated for default in the last five (5) years. Termination for
default is defined as notice to stop performance due to the Offeror's non-performance or poor performance
or if the issue of performance was either (a) not litigated due to inaction on the part of the Proposer, or (b)
litigated and such litigation determined that the proposer was in default. Submit full details of their terms
for default including the other parties’ name, address, and telephone number. Present the Offeror’s
position on the matter. CNM will evaluate the facts and may, at its sole discretion, reject the proposal on
the grounds of the past experience. Indicate if no such termination for default has been experienced by the
Offeror in the past five (5) years.
3.3.2
SECTION II. PROPOSED IMPLEMENTATION PLAN – 40 POINTS POSSIBLE
3.3.2.1
Submit a detailed proposal identifying your approach for developing an implementation plan that will
allow CNM to deploy the initial System implementation meeting the requirements stated in paragraphs 2.
through 2.1.42. The information provided must be in sufficient detail to convey to the evaluation
committee the Offeror’s knowledge of the subjects and skills necessary to perform the services as
described in the RFP.
SYSTEM, SOFTWARE APPLICATION REQUIREMENTS
3.3.2.2
MANDATORY – Confirm that the proposed System software is an enterprise level solution capable of
running in a centralized data center with a backup solution at a remote Disaster Recovery (DR) data
center. Describe all licensing requirements for all software and/or connected items.
3.3.2.3
MANDATORY – Describe how the System provides display static and dynamic content in multiple
(minimum of four), scalable regions zones within the display interface. Identify the maximum number of
zones supported.
RFP # P-356, Evaluation Criteria
Copyright CNM 2013. All rights reserved.
Page 2 of 7
SECTION D: EVALUATION CRITERIA FOR RFP # P-356
ANY MODIFICATIONS TO SECTION E SIGNATURE OF FIRM’S AUTHORIZED REPRESENTATIVE RESPONSE FORM OTHER THAN FILLING IN THE
FORM FIELDS IS NOT ACCEPTABLE AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S RESPONSE. THE GENERAL TERMS AND
CONDITIONS ON THE REVERSE SIDE OF CNM’S PURCHASE ORDER ARE AN EQUAL AND INTEGRAL PART OF THIS REQUEST FOR
PROPOSALS (RFP) AND ARE NOTED IN SECTION C. THE TERMS, CONDITIONS AND SPECIFICATIONS CONTAINED IN THIS RFP ALONG WITH
ANY ATTACHMENTS AND THE OFFEROR’S RESPONSE ARE HEREBY INCORPORATED INTO ALL PURCHASE ORDERS ISSUED AS A RESULT
OF THIS RFP, INCLUDING ANY ADDENDA. CNM RESERVES THE RIGHT TO NEGOTIATE WITH A SUCCESSFUL OFFEROR (CONTRACTOR)
PROVISIONS IN ADDITION TO THOSE STIPULATED IN THIS RFP. THE CONTENTS OF THIS RFP, AS REVISED AND/OR SUPPLEMENTED, AND
THE SUCCESSFUL OFFEROR’S PROPOSAL WILL BE INCORPORATED INTO THE CONTRACT. SHOULD AN OFFEROR OBJECT TO ANY OF THE
CNM STANDARD TERMS AND CONDITIONS THAT OFFEROR MUST PROPOSE SPECIFIC ALTERNATIVE LANGUAGE THAT WOULD BE
ACCEPTABLE TO CNM. GENERAL REFERENCES TO THE OFFEROR’S TERMS AND CONDITIONS OR ATTEMPTS AT COMPLETE
SUBSTITUTIONS ARE NOT ACCEPTABLE TO CNM AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S PROPOSAL. OFFERORS
MUST PROVIDE A BRIEF STATEMENT OF THE PURPOSE AND IMPACT, IF ANY, OF EACH PROPOSED CHANGE FOLLOWED BY THE SPECIFIC
PROPOSED ALTERNATE WORDING
3.3.2.4
MANDATORY – Describe how the System is capable of integrating with existing authentication systems
(including Active Directory/LDAP). Identify all authentication systems that the System may be integrated
with, whether such integration has been performed previously, and identify any costs associated with this
integration. Copy all integration cost information in Section IV below.
3.3.2.5
MANDATORY – Describe the System’s user programmable capabilities to schedule content start and stop
in advance.
3.3.2.6
MANDATORY – Describe the System’s Desktop and browser-based management console including
administration tasks, content management, and scheduling control.
3.3.2.7
MANDATORY – Describe the System’s security settings that allow a wide range of user roles and ability
to define permissions at local and enterprise level for content creation and scheduling. Ability to set up
approval system.
3.3.2.8
MANDATORY – Confirm that the System provides the ability to use local area network-based content.
Identify any limitations to this.
3.3.2.9
DESIRED – Describe the System’s Drag and Drop user interface, if any.
3.3.2.10
DESIRED – Describe the System’s Static, dynamic and interactive wayfinding capabilities, if any.
3.3.2.11
MANDATORY – Confirm the System provides full preview capability and describe any limitations.
3.3.2.12
MANDATORY – Confirm the System supports all standard content types including but not limited to:
Microsoft Office Suite files, Microsoft Exchange Calendar, Flash animations, web pages, image files (jpg,
png, bmp, gif, tiff, tga), pdf files, RSS, XML, SQL, Oracle, ODBC-compliant databases, video files (mp4,
wmv, mov, mpg), and audio files (mp3). Identify any other standard format types not listed above that are
supported by the System.
3.3.2.13
MANDATORY – Describe how the System is capable of displaying event schedules, calendars, preproduced and streaming videos, static images, RSS feeds, and cable news feeds.
3.3.2.14
MANDATORY – Describe the System’s flexible formatting for live data.
3.3.2.15
MANDATORY – Describe the System’s included pre-built templates, template creator, and editor.
3.3.2.16
MANDATORY – Describe how the System provides emergency messaging including synchronized text,
graphics and audio. Confirm emergency messaging capabilities support external inputs from RSS feeds,
CAP interface, etc. Describe all administrative efforts needed to implement external inputs used for
emergency messaging.
3.3.2.17
MANDATORY – Describe the System’s ability to display current weather conditions in specific zone of
display interface. Identify which weather condition sources can be used by the System for this purpose.
3.3.2.18
MANDATORY – Describe the System’s ability to display current date and time in specific zone of
display interface.
RFP # P-356, Evaluation Criteria
Copyright CNM 2013. All rights reserved.
Page 3 of 7
SECTION D: EVALUATION CRITERIA FOR RFP # P-356
ANY MODIFICATIONS TO SECTION E SIGNATURE OF FIRM’S AUTHORIZED REPRESENTATIVE RESPONSE FORM OTHER THAN FILLING IN THE
FORM FIELDS IS NOT ACCEPTABLE AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S RESPONSE. THE GENERAL TERMS AND
CONDITIONS ON THE REVERSE SIDE OF CNM’S PURCHASE ORDER ARE AN EQUAL AND INTEGRAL PART OF THIS REQUEST FOR
PROPOSALS (RFP) AND ARE NOTED IN SECTION C. THE TERMS, CONDITIONS AND SPECIFICATIONS CONTAINED IN THIS RFP ALONG WITH
ANY ATTACHMENTS AND THE OFFEROR’S RESPONSE ARE HEREBY INCORPORATED INTO ALL PURCHASE ORDERS ISSUED AS A RESULT
OF THIS RFP, INCLUDING ANY ADDENDA. CNM RESERVES THE RIGHT TO NEGOTIATE WITH A SUCCESSFUL OFFEROR (CONTRACTOR)
PROVISIONS IN ADDITION TO THOSE STIPULATED IN THIS RFP. THE CONTENTS OF THIS RFP, AS REVISED AND/OR SUPPLEMENTED, AND
THE SUCCESSFUL OFFEROR’S PROPOSAL WILL BE INCORPORATED INTO THE CONTRACT. SHOULD AN OFFEROR OBJECT TO ANY OF THE
CNM STANDARD TERMS AND CONDITIONS THAT OFFEROR MUST PROPOSE SPECIFIC ALTERNATIVE LANGUAGE THAT WOULD BE
ACCEPTABLE TO CNM. GENERAL REFERENCES TO THE OFFEROR’S TERMS AND CONDITIONS OR ATTEMPTS AT COMPLETE
SUBSTITUTIONS ARE NOT ACCEPTABLE TO CNM AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S PROPOSAL. OFFERORS
MUST PROVIDE A BRIEF STATEMENT OF THE PURPOSE AND IMPACT, IF ANY, OF EACH PROPOSED CHANGE FOLLOWED BY THE SPECIFIC
PROPOSED ALTERNATE WORDING
3.3.2.19
MANDATORY – Describe how the System supports individual user and group security.
3.3.2.20
DESIRED – Describe whether the System can continue displaying content during network interruptions.
If so, identify the conditions that are supported and what content types are continuously displayed.
3.3.2.21
MANDATORY – Describe the APIs included with the System to allow integration of digital signage
system to third party systems.
3.3.2.22
DESIRED – Describe the Systems scalability from initial deployment to unlimited number of displays and
video players.
3.3.2.23
MANDATORY – Describe the System’s ability to display feed-driven or web-based content in reusable
templates using standard, non-proprietary technologies such as existing XML and other typical data feeds
and use network-based content, RSS feeds.
3.3.2.24
MANDATORY – Describe the System’s ability to display different content on multiple displays at the
same time.
3.3.2.25
MANDATORY – Describe the System’s ability to control display volume remotely. Identify any standard
settings to achieve any ADA audio requirements.
3.3.2.26
MANDATORY – Describe the System’s ability to comply with ADA requirements regarding digital
signage. Describe how the System shall provide ADA compliant audio, video, and text messaging.
Identify all aspects required to meet ADA requirements such as font size, audio level, monitor height, etc.,
3.3.2.27
MANDATORY – Confirm the System supports HD video and identify any limitations to this.
3.3.2.28
DESIRED – Describe the System’s multiple campus deployment at other institutes or organizations of a
similar size to CNM.
3.3.2.29
MANDATORY – Confirm the System is CAP compliant.
3.3.2.30
DESIRED – Confirm the System’s ability to run software on VMware.
3.3.2.31
MANDATORY – Describe how the System is able to power on and power off displays remotely.
HARDWARE
3.3.2.32
MANDATORY – Describe all necessary hardware appliances and media players to support the initial
deployment and future expansions. Include all hardware pricing in Section IV below.
3.3.2.33
MANDATORY – Identify the minimum PC/Server hardware requirements for installing the Application
software for use at the various CNM Campuses.
3.3.2.34
DESIRED – Identify suggested monitors and monitor/media player mounting hardware. All monitors and
mounting hardware suggested is intended for installation in public areas and should be designed for
durability and for theft prevention. Include manufacturer’s name, model or part number and description.
Identify which type(s) of media player(s) can be mounted together with the monitor on the mounting
RFP # P-356, Evaluation Criteria
Copyright CNM 2013. All rights reserved.
Page 4 of 7
SECTION D: EVALUATION CRITERIA FOR RFP # P-356
ANY MODIFICATIONS TO SECTION E SIGNATURE OF FIRM’S AUTHORIZED REPRESENTATIVE RESPONSE FORM OTHER THAN FILLING IN THE
FORM FIELDS IS NOT ACCEPTABLE AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S RESPONSE. THE GENERAL TERMS AND
CONDITIONS ON THE REVERSE SIDE OF CNM’S PURCHASE ORDER ARE AN EQUAL AND INTEGRAL PART OF THIS REQUEST FOR
PROPOSALS (RFP) AND ARE NOTED IN SECTION C. THE TERMS, CONDITIONS AND SPECIFICATIONS CONTAINED IN THIS RFP ALONG WITH
ANY ATTACHMENTS AND THE OFFEROR’S RESPONSE ARE HEREBY INCORPORATED INTO ALL PURCHASE ORDERS ISSUED AS A RESULT
OF THIS RFP, INCLUDING ANY ADDENDA. CNM RESERVES THE RIGHT TO NEGOTIATE WITH A SUCCESSFUL OFFEROR (CONTRACTOR)
PROVISIONS IN ADDITION TO THOSE STIPULATED IN THIS RFP. THE CONTENTS OF THIS RFP, AS REVISED AND/OR SUPPLEMENTED, AND
THE SUCCESSFUL OFFEROR’S PROPOSAL WILL BE INCORPORATED INTO THE CONTRACT. SHOULD AN OFFEROR OBJECT TO ANY OF THE
CNM STANDARD TERMS AND CONDITIONS THAT OFFEROR MUST PROPOSE SPECIFIC ALTERNATIVE LANGUAGE THAT WOULD BE
ACCEPTABLE TO CNM. GENERAL REFERENCES TO THE OFFEROR’S TERMS AND CONDITIONS OR ATTEMPTS AT COMPLETE
SUBSTITUTIONS ARE NOT ACCEPTABLE TO CNM AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S PROPOSAL. OFFERORS
MUST PROVIDE A BRIEF STATEMENT OF THE PURPOSE AND IMPACT, IF ANY, OF EACH PROPOSED CHANGE FOLLOWED BY THE SPECIFIC
PROPOSED ALTERNATE WORDING
hardware suggested. If separate mounting hardware is required for the media player(s), then identify all
mounting hardware including manufacturer’s name, model or part number and description and confirm
which specific media player(s) that this hardware supports.
IMPLEMENTATION, TRAINING AND SUPPORT
3.3.2.35
MANDATORY – Identify and describe installation that is required for all software and hardware
(appliances & media players).
3.3.2.36
MANDATORY – Describe all on-site and/or remote installation and support services that are available for
implementation and support following the initial installation.
3.3.2.37
MANDATORY – Describe how if awarded, Offeror will work with CNM staff to ensure installation and
testing timelines meet the college’s project objectives. Provide complete implementation documentation
and identify any costs associated with this in Section IV.
3.3.2.38
MANDATORY – Describe all support provided by your firm for CNM’s testing efforts as it relates to
digital messaging administrator duties and troubleshooting issues encountered during testing.
MAINTENANCE AND SERVICE
3.3.2.39
MANDATORY – Describe all Training provided and confirm training materials are provided for CNM
support staff including all technical and administrative training. Identify all costs associated with training
in Section IV. Provide costs for webinar and onsite training (if available).
3.3.2.40
MANDATORY – Describe 24x7 phone and online technical support provided. Identify whether this is
included or if it is at an additional cost. If this is at additional cost, identify all costs in Section IV.
3.3.2.41
DESIRED – Describe all onsite hardware and software service that are available. Identify the costs for
these services in Section IV.
3.3.2.42
MANDATORY – Confirm all software upgrades are provided. Identify any recurring cost for upgrades in
Section IV.
OTHER:
3.3.2.43
DESIRED – Describe other products or services not specifically detailed in this document that you feel are
relevant for CNM’s consideration.
3.3.2.44
Provide a brief overview of the general direction of your product’s development focus over the next three
(3) years and how you feel that will impact capabilities to provide the Services.
3.3.2.45
Describe the types of services that would be provided during the project. Explain how your services will
enhance the service of performing projects.
3.3.2.46
Discuss the information and support that would be required from CNM.
3.3.2.47
Identify any subcontractors which would be used during this project and describe their role(s).
3.3.2.48
Provide a time frame, breaking the project into tasks, milestones, and deliverables
RFP # P-356, Evaluation Criteria
Copyright CNM 2013. All rights reserved.
Page 5 of 7
SECTION D: EVALUATION CRITERIA FOR RFP # P-356
ANY MODIFICATIONS TO SECTION E SIGNATURE OF FIRM’S AUTHORIZED REPRESENTATIVE RESPONSE FORM OTHER THAN FILLING IN THE
FORM FIELDS IS NOT ACCEPTABLE AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S RESPONSE. THE GENERAL TERMS AND
CONDITIONS ON THE REVERSE SIDE OF CNM’S PURCHASE ORDER ARE AN EQUAL AND INTEGRAL PART OF THIS REQUEST FOR
PROPOSALS (RFP) AND ARE NOTED IN SECTION C. THE TERMS, CONDITIONS AND SPECIFICATIONS CONTAINED IN THIS RFP ALONG WITH
ANY ATTACHMENTS AND THE OFFEROR’S RESPONSE ARE HEREBY INCORPORATED INTO ALL PURCHASE ORDERS ISSUED AS A RESULT
OF THIS RFP, INCLUDING ANY ADDENDA. CNM RESERVES THE RIGHT TO NEGOTIATE WITH A SUCCESSFUL OFFEROR (CONTRACTOR)
PROVISIONS IN ADDITION TO THOSE STIPULATED IN THIS RFP. THE CONTENTS OF THIS RFP, AS REVISED AND/OR SUPPLEMENTED, AND
THE SUCCESSFUL OFFEROR’S PROPOSAL WILL BE INCORPORATED INTO THE CONTRACT. SHOULD AN OFFEROR OBJECT TO ANY OF THE
CNM STANDARD TERMS AND CONDITIONS THAT OFFEROR MUST PROPOSE SPECIFIC ALTERNATIVE LANGUAGE THAT WOULD BE
ACCEPTABLE TO CNM. GENERAL REFERENCES TO THE OFFEROR’S TERMS AND CONDITIONS OR ATTEMPTS AT COMPLETE
SUBSTITUTIONS ARE NOT ACCEPTABLE TO CNM AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S PROPOSAL. OFFERORS
MUST PROVIDE A BRIEF STATEMENT OF THE PURPOSE AND IMPACT, IF ANY, OF EACH PROPOSED CHANGE FOLLOWED BY THE SPECIFIC
PROPOSED ALTERNATE WORDING
3.3.3
SECTION III. REFERENCES - 10 POINTS POSSIBLE
List up to five (5) contracts the Offeror may have had with institutes of higher education or businesses of
similar size and complexity during the last five (5) years that relate to the Offeror’s ability to perform the
service(s) as requested in this RFP. List by company contract reference numbers, project name/title,
contract amount, contract period of performance, date of completion, contact person’s name, title, address,
E-mail address and web address. By responding to this RFP, the Offeror grants permission to CNM to
contact the references. NOTE: ALL REFERENCES WILL BE CONTACTED BY EMAIL, SO
PLEASE BE SURE TO INCLUDE THE CONTACT’S EMAIL ADDRESS. Do not include CNM as
a reference
3.3.4
SECTION IV. ECONOMY & PRICE – 30 POINTS POSSIBLE
3.3.4.1
Proposals should include all charges associated for services requested for the initial deployment. Provide a
detailed price breakdown for all hardware, software, licensing, and labor. Hardware, software and
licensing should show the model/part number, description, list price, minimum percent discount from list,
net price, quantity, extended quantity. Hourly rates of all individuals who may work on the services
identified in this proposal should also be included together with a brief description for the work that is
performed.
3.3.4.2
Identify all recurring costs associated with the System (e.g., software maintenance, etc.)
3.3.4.3
3.3.4.3.1.1
3.3.4.3.1.2
3.3.4.3.1.3
3.3.4.3.1.4
Identify all costs for hardware, software, license fees, etc. associated with expanding the System beyond
the initial implementation. The purpose of this information is for possible future orders. Include any
License Agreement you wish CNM to consider for inclusion in the Contract Documents.
Indicate a minimum percent discount from list prices for all Software
Indicate a minimum percent discount from list prices for all hardware
Indicate a minimum percent discount from list prices for all license fees
Indicate minimum percent discount rates on other items that are applicable, but not mentioned above.
3.3.4.4
3.3.4.4.1
3.3.4.4.2
Identify Training costs for:
Web based training.
On-site training
3.3.4.5
3.3.4.5.1
3.3.4.6
Identify Support costs for:
24x7 phone and online technical support.
onsite hardware and software service
RFP # P-356, Evaluation Criteria
Copyright CNM 2013. All rights reserved.
Page 6 of 7
SECTION D: EVALUATION CRITERIA FOR RFP # P-356
ANY MODIFICATIONS TO SECTION E SIGNATURE OF FIRM’S AUTHORIZED REPRESENTATIVE RESPONSE FORM OTHER THAN FILLING IN THE
FORM FIELDS IS NOT ACCEPTABLE AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S RESPONSE. THE GENERAL TERMS AND
CONDITIONS ON THE REVERSE SIDE OF CNM’S PURCHASE ORDER ARE AN EQUAL AND INTEGRAL PART OF THIS REQUEST FOR
PROPOSALS (RFP) AND ARE NOTED IN SECTION C. THE TERMS, CONDITIONS AND SPECIFICATIONS CONTAINED IN THIS RFP ALONG WITH
ANY ATTACHMENTS AND THE OFFEROR’S RESPONSE ARE HEREBY INCORPORATED INTO ALL PURCHASE ORDERS ISSUED AS A RESULT
OF THIS RFP, INCLUDING ANY ADDENDA. CNM RESERVES THE RIGHT TO NEGOTIATE WITH A SUCCESSFUL OFFEROR (CONTRACTOR)
PROVISIONS IN ADDITION TO THOSE STIPULATED IN THIS RFP. THE CONTENTS OF THIS RFP, AS REVISED AND/OR SUPPLEMENTED, AND
THE SUCCESSFUL OFFEROR’S PROPOSAL WILL BE INCORPORATED INTO THE CONTRACT. SHOULD AN OFFEROR OBJECT TO ANY OF THE
CNM STANDARD TERMS AND CONDITIONS THAT OFFEROR MUST PROPOSE SPECIFIC ALTERNATIVE LANGUAGE THAT WOULD BE
ACCEPTABLE TO CNM. GENERAL REFERENCES TO THE OFFEROR’S TERMS AND CONDITIONS OR ATTEMPTS AT COMPLETE
SUBSTITUTIONS ARE NOT ACCEPTABLE TO CNM AND WILL RESULT IN DISQUALIFICATION OF THE OFFEROR’S PROPOSAL. OFFERORS
MUST PROVIDE A BRIEF STATEMENT OF THE PURPOSE AND IMPACT, IF ANY, OF EACH PROPOSED CHANGE FOLLOWED BY THE SPECIFIC
PROPOSED ALTERNATE WORDING
3.3.4.7
If the price or hourly rates are to change in subsequent yearly contract renewals, indicate the maximum
annual increase per year, expressed as a percentage. Cost increase/adjustments will only be reviewed once
a year at time of renewal. If contractor requests a price adjustment/increase supporting documentation
must accompany the request.
The quoted hourly rates offered in response to this RFP may be decreased for future projects on a projectby-project basis upon written mutual agreement between the awarded Price Agreement holder and CNM.
Costs for Services required for which the successful Offeror does not identify shall be borne by the Offeror
and will shall not be charged to CNM. Indicate for what period of time these costs will be effective.
4.
AWARD.
Any/all award(s) made as a result of this RFP shall have the following precedence of documents:
1.
2.
3.
4.
CNM’s Purchase Order with terms and conditions as mutually agreed between the Parties.
Vendor’s Service/License Agreement(s) as mutually agreed between the Parties.
CNM’s Request for Proposals # P-356, Scope of Work, Terms and Conditions.
Contractor’s response to Request for Proposals # P-356.
RFP # P-356, Evaluation Criteria
Copyright CNM 2013. All rights reserved.
Page 7 of 7