Fall 2015
IMO MEETING
Pace University | Information Technology Services
Fall 2015 IMO Meeting Agenda
1.
ITS Updates
2.
Academic Technologies: Summer Builds Update
3.
IT Security: National Cyber Security Awareness Month
Presentation
4.
Questions and Feedback
ITS Updates
1.
2.
New IT Staff
Newsletters
1. Exchange Email Upgrades
2. IE 11 Update
3. Lecture Capture Cleanup Reminder
ITS Updates
4. New Services
1. Adobe Document Cloud eSign (formerly EchoSign)
2. PollEverywhere
3. LabArchives
4. EndNote
5. Kaltura
5. PC Replacement Update
6. Student Tech Fee Changes
7. New and Upcoming Operating Systems
1. El Capitan
2. Windows 10
Academic
Technologies:
Summer Builds Update
George Chacko
(gchacko@pace.edu)
Summer Builds Wrap-up
Classroom Type
Current
Basic Build Classroom
99% of classrooms are equipped
with technology (Projector, PC
and video playback)
Advanced Classroom
37 classrooms between NYC and
PLV are equipped with interactive
boards and integrated webcams
Video Conferencing spaces
2 pairs of fully integrated Video
conference spaces.
Active learning Classrooms
Currently we have 2 ALC rooms
in PLV and 3 more coming this
fall: 1 in PLV (willcox lecture hall)
and 2 in NYC (W510 and 511)
Type of upgrade PLV
NYC
Total
Basic
25
71
96
Video
Conferencing
1
1
2
Advanced builds
6
5
11
Web
conferencing
enabled rooms
7
5
12
Assisted
Listening
enabled rooms
8
8
16
Active learning
classrooms
2
Rooms upgraded 49
summer 2015
2
90
139
Fusion RV
Now
Coming soon
•
•
•
•
•
•
•
•
•
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Midtown rooms
Dyson hall
Lienhard hall
Scheduling panels in ALC
rooms
Reports of equipment usage
R25 integration
Occupancy sensors
Ad-hoc room booking
Room usage metrics
More rooms!!
Contact us at:
email: acadtech@pace.edu
phone: 914-773-3664
or contact me directly at:
email: gchacko@pace.edu
IT Security
National
Cyber Security Awareness
Month
Chris Bohlk
(cbohlk@pace.edu)
National Cyber Security Awareness Month
Information Technology Services, ITS
Christopher Bohlk, Information Security Officer
Cybersecurity is everyone's responsibility
How Aware Are You?
Hackers WANT YOU!!
They want your personal information such as credit card
numbers, social security, passwords to email/banking
accounts, etc. in order to get money or steal intellectual
property.
Security Breaches
 Office of Personnel Management – 22 million government worker
records breached
 Anthem healthcare breach – 80 million records compromised
 Sony Pictures Entertainment – Breached data and wiped servers
 Target Breach – 110 million records compromised, 40 million credit
card numbers, 70 million customer records at a cost of at least $148
million
 Home Depot – At least 56 million credit card numbers were
compromised.
Why Do We Care?
 Identity Theft – Potential fraudulent charges can be made against the
individuals whose information has been breached or stolen. New
accounts can also be opened or existing accounts can be taken over
by an attacker.
 Consequences to the University
 Loss of Reputation/Trust – if a breach occurs, the ramifications to a
university’s reputation is high affecting future enrollment and alumni
donations which all relate to financial implications as well.
 Financial Cost – in order to respond to a security breach, the institution
will have to fund a large amount of money in credit monitoring,
communication, internal/external resources to remediate the situation.
Potential legal fees could also apply.
REDUCE YOUR RISK
Passwords
 What are some password best practices?
Think before you click
When in doubt, throw it out
http://stopthinkconnect.org/tips-and-advice/
Example 1: Most Common
Dear Webmail User,
Your mailbox has exceeded the allocated storage limit as set
by the administrator, you may not be able to send or receive
new mail until you upgrade your allocated quota.
To upgrade your quota, CLICK HERE to verify your email
account.
Thank you for your anticipated cooperation.
System Administrator
IT Helpdesk
EXAMPLE 2
Other Types of Phishing Emails
 Anticipate that you may receive fake UPS, Fedex,
Amazon, or other emails trying to get you to click on
links or provide personal information. Simply delete
these emails.
 Also anticipate Holiday greetings, birthday
messages, funny videos, or gossip headlines as
ways which attackers will try to steal your
information or send you to a malicious website.
Delete all such suspicious messages.
Web Browsing
Visit trusted websites that are needed to conduct Pace University
business.
 What happens when visiting a malicious website?
 An attacker may be able to take full control of your computer, log all key strokes
including your username and password and all information you type, may be able to
access all the information you are authorized to view, an attacker can impersonate
you by sending messages from your account, they can access everything on your
computer without you knowing
 Aimless surfing to non-work related sites increases the chances that you will be
compromised.
 Although Antivirus software is an important tool, it is only 60%-75% effective in
detecting malware.
What is PII?
Properly Handle Personally
Identifiable Information (PII)
When there is a business process that
 Should never be uploaded to a public web
requires the handling of PII, extreme care
server
should be taken to protect the information.  Pace PII should not be stored to cloud
Examples of PII type information:
services, such as Dropbox
 Social security numbers
 Data that is needed by the University should
never be downloaded and stored on
 Credit card numbers
workstations, personal (home) computers,
 Bank account numbers
USB drives, mobile devices, or laptops.
 Health information
 Should be kept confidential and never shared
Requirements for handling PII:
with third parties or individuals not authorized
to handle this data
 Should only be accessed if there is a
business need to perform one’s job
function through the authorized
server/database
 Printed documents containing PII should be
locked in a cabinet in a secure location - it
must not be in plain sight or easily accessible
 Data that does not need to be maintained by
the University should never be stored
Questions?
Questions?
Suggestions?