Marketing learning communities Part 4 Marketing materials that work By Jacque Mott with Jean Henscheid & Barbara Leigh Smith Promotions to students Courses students actually take AT THE INSTITUTION H.S., direct mail, community outreach events Segment the market by: Age Ethnicity Interest group, major, sport Resident or commuter status Gender Geographic location Post graduation goals Nationality OUTSIDE THE INSTITUTION Promotions to students For first-year students, focus on promoting connections to others, the institution, the community. For commuter students, focus on promoting flexible scheduling For pre-majors, focus on promoting a course package relevant to their major. Developing promotional materials First, zero in on the age group you intend to reach with each piece. Several different promotional pieces may be necessary to reach more than one audience. Determine each age group’s interest and what attracts them. Promoting to 18 to 22 year olds Materials that capture their interest No hype. The real thing. Making friends and meeting new people Convenient schedule Friendly and approachable faculty and institution Materials considered attractive “Hip” or flashy color Forward thinking (the future) The concept of a caring program, institution, faculty Headlines that grab and followed by straight talk Visual over copy Material that conveys approachability, non-mysterious experience Promoting to 18 to 22 year olds Students relate to airbrush use Currently popular color scheme Asymmetry adds dynamic feel Movement is felt in the youthful logo Unusual size (5-1/2” x 8”) attracts (may cost more to mail). Multifunctional. Inside holds individual cards of LC classes which can change each semester Negative: Missing pictures for students to identify with. May seem cold. Promoting to 18 to 22 year olds Bright colors - Complementary colors enhance the brightness of each color Space indicates futuristic or “out of this world” Intriguing 3-D draws viewer in Curvilinear shapes are friendly Text easy to read, even vertical Use of black as a sophisticated color attractive to this age group. Reaching for the Stars/ the Future 18 to 22 year olds Identifies problems and offers solutions Ties in Circles of Learning Introduces UTEP as caring and innovative institution Effective logo introduced 18 to 22 22 year year olds olds 18 to Young people having fun (inviting) Michigan “M” ties students to institution’s logo Good contrasting colors although could be more bold (maybe these are school colors?) Pictures they can relate to (many different ethnic groups) Font is friendly - not too stiff. Fun, youthful pictures Fun typeface Bulleted, easy to read Detachable mail-in flap-request for information. Under flap gives general program information. Cards in pocket detail each learning community class offered each semester Traditional PromotingAge to 18 - Images to 22 to Consider year olds Utilizing Images to consider Provides a connection to a pleasant place Learning can be fun Gives a sense of whimsy with some intellect Provides a photo of youth and attraction 18 to 22 year olds Two great slogans: “Two Classes That Feel Like One” “Imagine What You Can Do.” Picture of a group of students working together Blue is color of respect Arch leads us inside the brochure Youthful pictures (people who look like them) Unusual size pieces are appealing – postage may be extra Fun theme Bold colors Text appeals to returning adults (Educational, invaluable, personalized, enriching are not generally attractive terms to 18 to 22 year olds.) Promoting to students 23 and older Of interest to them Quality education and good faculty Efficient, time-effective approach to education Convenient schedule accommodating work Getting the best bang for the buck Ties to the larger society Materials that attract them Class and style More serious images of their age group More text than materials for younger age group 23 and up Normal size Bright color Stylish Maturity – selfrealization Self growth 23 and up Growth Black and white is classy and detailed Images are stimulating Classy image Image with single word, while text ties them to meaning. Adults will read text. 23 and up Connects student to larger society 23 and up Promoting to students 23 and older University of Denver Simple and sophisticated Excellent word choices Each word has a written page opposite it Promoting to students 23 and older University of Denver Promoting to diverse students A key difference exists between promoting your LC program to the “typical” American student and students with strong ties to various ethnic groups. American values stress individuality and independence while many other cultures place emphasis on family and collaboration or cooperation (in many cases the “we” vs. the “I”). These differences must be reflected in your promotion materials. Promoting to diverse students Of interest to them Welcoming environment Students like to see themselves collaborating or working together Convenient schedule accommodating work Getting the best bang for the buck Ties to their heritage - student clubs Materials that attract Recruiting the entire family Stronger colors (bold) Photos that look like them (include majority students also) Promoting to diverse students Gives a sense of place (this location may seem too old and “white”) Pictures of diverse students Students having fun together Promoting to diverse students “Small College” is a term that markets to parents as well. Shows diverse students collaborating Diverse students Bold colors Diverse, academically serious students Brochure specifically targeted to students Students doing something together Bold colors Disabled student image also included Inviting atmosphere Consider multi-ethnic images Diverse students Issues to address in a brochure Definition of LC Key contact person, phone number, e-mail Benefits of joining an LC Registration procedures Frequently Asked Questions Student and faculty testimonials Language that targets audience concerns Images of people who look like your target group What were we thinking? This was Harper College’s first logo when we didn’t have a clue what we were doing. Our audience seems to be Tiny Tots. The logo is unreadable. The design is youthful and fun but for what purpose? It is hard to understand and there appears to be no purpose to the objects used. Confused target audience? Great logo “Extreme” is a youthful word Difficult to figure out the mouse and wire connection Sophisticated look and feel Lots of movement which attracts 18 to 22 year old student “California” colors are used. However, using the word “Extreme” may demand the use of more severe colors Using basic design elements Color Colors which advance toward you Dark colors Bright colors Red, yellow ,yellow-green, orange Red-purple Black Colors which recede from you Light colors Dull colors Green, blue-green, blue, Blue-purple White (unless surrounded by dark) Note: The above is relative. When two colors are placed side by side they often react to each other. For example: When colors opposite each other on the color wheel (red & green, blue & orange, yellow & purple, red-orange & blue-green, yellow-green & red-purple, yellow-orange & blue-purple) are placed side by side, they increase the intensity of each color. Bright red surrounded by bright orange will look duller than bright red surrounded by dull blue. Using basic design elements Color psychology The following summary from “The Wagner Color Response Report” by Carlton Wagner, 1985, provides basic information on how people respond to color. Responses to colors vary with: Geography Regions Climate Income levels Sophistication levels Using basic design elements Red Dark reds (burgundy, maroon) appeal to upper socioeconomic groups Red causes pituitary gland to respond which causes excitement, eating more and more interest in sex Men are attracted to yellow-based reds (tomato) but women are attracted to blue based red (raspberry). Has fairly good visibility Using basic design elements Orange Is a declassifier, causing other colors to have an appeal to a greater number of people Attracts people who want affordability Associations with autumn and Thanksgiving (favorable) Yellow Is the color you see fastest and first As people age, they have less tolerance for yellow It usually declassifies (brighter) Indicates temporariness (i.e. yellow-green trees in spring) Draws attention in displays Using basic design elements Blue Stated color preference by majority of Americans Causes the brain to secrete tranquilizing chemicals Pale Blue encourages fantasy Is calming and expansive (ocean, sky) Blue is not generally eaten Dark blue = trust, responsibility Using basic design elements Green Enhances food Associated with money, wealth Not good for soliciting donations Dark greens appeal to upper socio-economic groups Can reflect nausea in people’s skin tones Brown Excellent color around food People usually trust brown New York region avoids brown Encourages discussion Using basic design elements White Indicates delicacy, refinement and sophistication Can suggest competency when wearing it White is good around food Encourages precision work Using basic design elements Black Ultimate Power color Accepted equally by all socio-economic groups Symbol for dignity and sophistication Gray Spurs creativity Great Classifier – makes things seem more exclusive Has great regional prejudice because of climate Using basic design elements Designs Static, routine, expected, status quo designs Dynamic, unexpected, innovative feeling designs Symmetry Based on square, straight lines Fat lines Asymmetry Triangles, angled lines Dashed lines