Matakuliah : <<Nama Matakuliah>> Tahun : <<Tahun Berlaku>> <<POKOK BAHASAN>> <<Pertemuan>> Learning Outcomes After studying this chapter, the students should be able to : • Describe what management can do to create a safe work environment • Identify the measure that should be taken to control and eliminate health hazards Bina Nusantara University 3 Nature & Role of Safety and Health • Safety involves protecting employees from injuries caused by work-related accidents • Health refers to employees’ freedom from physical or emotional illness • Both safety or health problem can seriously affect a worker’s productivity and quality of worklife Bina Nusantara University 4 Enforcing OSHA Standards • Workplace inspections • Citations and penalties • On-site consultations • Voluntary protection programs • Training and education © 2010 South-Western, a part of Cengage Learning. All rights reserved Hazardous Materials Regulation • Right-to-Know Laws Laws that require employers to advise employees about the hazardous chemicals they handle. • Hazard Communication Standard (HCS) OSHA-published hazardous chemical regulations known as the HCS prescribes a system for communicating data on health risks of handling certain materials. • Material Safety Data Sheets (MSDSs) Documents that contain vital information about hazardous substances. © 2010 South-Western, a part of Cengage Learning. All rights reserved Creating a Culture of Safety • Promoting Safety Awareness The Key Role of the Supervisor Communicating the need to work safely. Proactive Safety Training Program First aid, defensive driving, accident prevention techniques, hazardous materials, and emergency procedures. Information Technology and Safety Awareness and Training Enhanced delivery modes Customization of training needs Regulatory instruction – OSHA’s Web-based eTools © 2010 South-Western, a part of Cengage Learning. All rights reserved Creating a Culture of Safety (cont’d) • Typical Safety Rules Using proper safety devices Using proper work procedures Following good housekeeping practices Complying with accident- and injury-reporting procedures Wearing required safety clothing and equipment Avoiding carelessness and horseplay © 2010 South-Western, a part of Cengage Learning. All rights reserved Health Hazards and Issues Chemical Hazards Ergonomics Computer Workstations Smoking and Tobacco Smoke AIDS Cumulative Trauma Disorders © 2010 South-Western, a part of Cengage Learning. All rights reserved Creating a Healthy Work Environment • Recognizing and Controlling Health Hazards Related to Hazardous Materials and Processes Use substitutes for hazardous materials. Alter hazardous processes and engineering controls. Enclose or isolate hazardous processes. Issue clothing to protect against hazards. Improve ventilation. © 2010 South-Western, a part of Cengage Learning. All rights reserved Creating a Healthy Work Environment (cont’d) • Problems with Video Display Terminals (VDT) Visual difficulties, muscular aches and pains, and job stress Solutions: Place the screen four to nine inches below eye level. Keep the monitor directly in front of you. Sit in an adjustable-height chair and use a copyholder that attaches to both the desk and the monitor. Use shades or blinds to reduce the computer-screen glare created by window lighting. Elbows close to body and supported. Wrist and hands in-line with forearms. © 2010 South-Western, a part of Cengage Learning. All rights reserved Creating a Healthy Work Environment (cont’d) • Cumulative Trauma Disorders (Repetitive Motion Injuries) Injuries involving tendons of the fingers, hands, and arms that become inflamed from repeated stresses and strains resulting from jobs requiring repetitive motion of the fingers, hands, or arms. Injuries lower employee productivity, increase employer health costs, and incur workers’ compensation payments. © 2010 South-Western, a part of Cengage Learning. All rights reserved Workplace Violence • Reducing Violence in the Workplace Management commitment to and employee involvement in preventing acts of violence Analyzing the workplace to uncover areas of potential violence Preventing and controlling violence by designing safe workplaces and work practices Providing violence prevention training throughout the organization Evaluating violence program effectiveness © 2010 South-Western, a part of Cengage Learning. All rights reserved Violence Indicators: Know the Warning Signs Most people leave a trail of indicators before they become violent. Similarly, disgruntled former employees who commit acts of violence leave warning signs of their intent before and after termination. The following behaviors should be taken seriously when assessing situations of potential violence: • • • • • • • • • • • • • Direct or veiled threatening statements Recent performance declines, including concentration problems and excessive excuses Prominent mood or behavior changes; despondence Preoccupation with guns, knives, or other weapons Deliberate destruction of workplace equipment; sabotage Fascination with stories of violence Reckless or antisocial behavior; evidence of prior assaultive behavior Aggressive behavior or intimidating statements Written messages of violent intent; exaggerated perceptions of injustice Serious stress in personal life Obsessive desire to harm a specific group or person Violence against a family member Substance abuse © 2010 South-Western, a part of Cengage Learning. All rights reserved Building Better Health Alternative Approaches Wellness Programs Health Services © 2010 South-Western, a part of Cengage Learning. All rights reserved Focus on Nutrition Employee Assistance Programs Alcoholism Depression Abuse of Illegal Drugs Personal Crises Abuse of Legal Drugs © 2010 South-Western, a part of Cengage Learning. All rights reserved What Is Stress? • Stress Any adjustive demand caused by physical, mental, or emotional factors that requires coping behavior. • Eustress Positive stress that accompanies achievement and exhilaration. • Distress Harmful stress characterized by a loss of feelings of security and adequacy. © 2010 South-Western, a part of Cengage Learning. All rights reserved Job-Related Stress • Sources of Job-Related Stress High demand High effort Low control Low reward • Burnout Most severe stage of distress, manifesting itself in depression, frustration, and loss of productivity. © 2010 South-Western, a part of Cengage Learning. All rights reserved