Phyllis Chan

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Introduction of Mr.Ng Kwok Wah
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Mr.Ng Kwok Wah, he is the Train Services Manager. He has worked
for this job over twenty-four years. Mr.Ng was working in the MTR
before the Tung Chung Line was opened. His job is mainly about the
management the Tung Chung Line. Mr. Ng loves his job very much. He
weighs his job as important as his home. He goes to work every day,
including Saturday and Sunday. He said that, it was so difficult to be a
MTR-guard. The MTR-guard required at least F.5 level, then they should
need a test for testing their ability of the emergency and to handle the
extemporaneous things, about the problem of the signal projector etc.
Those people who had passed the test, they needed to have a formal
interview and train for about two months. They needed to learn about
how to control the MTR train on the railway and the knowledge of the
MTR train. Finally, they could upgrade to be a MTR-guard. Another
duty of his job was that Mr.Ng needed to dispose the complaints from the
passengers. He is very pleased to accept the comments from the passengers.
1. Do u like your job? Why?
Yes, I like it very much, because I have joined the MTR family for
about 30 years and I have develop a strong sense of belonging to this
company.
2. What is your daily work?
To check the circles, mainly Lantau and Airport railway, maintenance
railway. Recently, I am responsible for the new Disney Railway and
renew the circles.
(Working time?)
Unstable, just like at home(1 week 7 days), quite long time.
3. We need what qualification to be a MTR driver?
Form 5 or above and they need to test for 2-3 years, high EQ for
unexpected accident, good health of course and good eyesight.
(How about wearing glass?)
It’s ok. But must not have red-green color blindness.
(Why?)
It is because they have to see the designation light.
(How about your own job?)
Um…..must have a degree and passes in a England exam paper and
contribute to a club in England.
4. Have you ever seen some interesting things during your work or hard
to solve?
Um... It is about passengers giving comments to the MTR. Recently,
the MTR train and the platform have added Mandarin speaking in the
announcement of the conversation. People were giving comments
about it. They asked whether they put Mandarin the second instead
of putting it the first. Some of the passengers thought that Hong Kong
was a part of China, we should respect China and put the Mandarin in
the first. On the other side, some passengers thought that Mandarin
should be put at last, they thought that tourists from other countries
were more important than the one from Mainland China. Also, the
Mandarin conversation is newly recorded. It was not the same person
which speaks the English and Cantonese one. Many passengers are
curious about why the sound is different.
Conclusion of Mr. Ng Kwok-wah’s
interview
After the interview of Mr.Ng Kwok Wah, the MTR Train
Services Manager, we felt that Mr.Ng was very nice and he
introduced us about the job of the MTR with details. He told us
in a very patient way. From his introduction of his job, it
seemed that Mr.Ng loved his job very much. He put all his
efforts on his job. He knew his job very well. He knew what he
needed to do and try to do the best. He even thought that
he was the owner of the MTR. One thing that he told us was
that when we were doing a project, we should do it seriously,
and tried our best to finish it. We needed to do the job by our
heart. We were very impressed from his words.
Besides, we know more about the history of MTR after
the interview. We clearly know the management of the MTR
and how they work every day. Also, this is the first time of us to
interview others, we think it is quite a hard job. Since we were
very nervous and felt very stressful, sometimes problems are
existed. We needed to think for a long time to ask him
questions since we had no experience before. We now know
how to improve our skills in interview. Therefore, we do gain a
lot after this interview.
A interesting occupation: Reporter
We want to know more about the work of a reporter. After the interview,
we know that a reporter need to do many things for example, need to
prepare well foe every interview and write a good and clear article after
the interview. Here is an interview of the reporter of South China Morning
Post.
We are happy to invite Fiona Chan Siu Sin, the reporter of South China
Morning Post to have a interview with us.
C = Chan Siu Sin
W = We
W: How can we be the reporter of a newspaper?
C: First I tell about the Chinese reporter. Be a Chinese reporter, Chinese
must be very good and know how to communicate with others in Chinese
and English.
Be an English reporter, also need to have well communication in Chinese
and English. A reporter should be interest in everything around, can
express well.
W: When did you start to be a reporter?
C: 1/1/2003.
W: What a reporter need to do everyday?
C: My boss will tell me what have happened today can have a meeting or
find some interesting things in books etc. and have interview with
others.
W: What is the post that you do in South China Morning Post?
C: I am the reporter of South China Morning Post and I am the beginner
reporter.
A beginner reporter need to go to different departments to work. Each
department need to work for 6 weeks so that I can find my interest.
W: Which department have you join?
C: I am still finding my interest department. I have done the education,
supplement, .com, special news, Hong Kong news, young post and Chinese
news. Now I am in the department of economic. Next I will go to the
department of Court.
W: Did you need to prepare before every interview?
C: Sure, if the time is enough, I will find some sources that related to the
interview.
For example, some newspapers in the past. Some times, there will have
more resources from the people who interview.
W: What is a reporter need to have attention?
C: Be careful. Writing need to be careful, Speak carefully or maybe charge
by others.
The article need to be right and hand in on time. A reporter need to
respect others. If the people who interviewed by you don’t want to speck,
you should not ask any more.
W: How long does a reporter work every day?
C: It is not stable. Always I will go to work at 10a.m. and 9:00p.m. will go
back home. But sometimes will not go back home so early.
W: What is the process to publish a newspaper?
C: First, need to interview and take photos. Second, write article. Then
give others to read and correct the mistake. After that, take it to print.
Last, sell to public.
W: What feeling does this job gives you?
C: It is big pressure, need to know many things, can’t out dated. Know what
happen around you clearly and prepare well.
W: Do you love this job?
C: I am finding too.
W: This is the end of our interview. Thank you.
C: Welcome~!!
Interview of Ms. Wong
1. Do u like your job?
Yes, I like it very much.
Why?
Because it satisfies me, it is full of fun and I think it is beautiful seeing
others dancing.
2. How you met this job?
One day, I stayed in the studio watching other people dancing then my
teacher came and told her to teach beginner the next day but on the
next day she told her that she was not free and so I taught for the
whole day and it was my first day for teaching ballet.
3. You were now fulltime or Part-time?
Fulltime.
4. What qualification you need for being a ballet teacher?
To exam for an England exam and then will be the registered teacher
when you passed, so that I can enter the exams for my students.
5. When’s your working time?
The others’ holiday is my time to work.
6. Have you done any jobs before this job?
Yes, I have been a nurse. At first I was Part-time ballet teacher and
then I changed to be a fulltime teacher.
7. Have you ever seen some interesting things during your work?
Yesterday when I am teaching beginners, they did very well, so I offer
them some sweets. No one said ‘thank you’ but one shouted it out, so I
offered her a whole bag of sweet. The other babies then also shouted
out ‘thank you’, but I didn’t offer them. Then the one saying ‘thank
you’’s mother came and told me that her babies said that she would
say ‘thank you’ ever after.
8. How does this job satisfy you?
It satisfies me when I teach my student that you not just learn how to
dance, but also the strength to struggle. When they have finished this
lesson, they will handle every kind of tasks easily in the future.
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