Annual Update: 2007-09-14 A. Describe the past year's accomplishments and the current status of this Action Project. Our FY 08 work plan for improving student success in developmental education is outlined below and is available at http://ncstatecollege.edu/aqip/where%20we%20are.htm Strategy 1: Strengthen the college advising system Action Timeline Leader(s) Implement mandatory assessment and placement for mathematics courses. In place MTH Dept B. Walker Prepare study guides (basic skills sheets) and other tutorial materials for each of the developmental math courses to be used with COMPASS assessment. In place; now being revised MTH Dept B. Walker Utilize COMPASS mathematics diagnostics tool In place B. Walker, SSC Require FYE161 for every student taking one or more developmental mathematics, reading or writing courses. In place M. Puckett B. Walker Expand the DIRECTIONS advising program to include every student testing into any developmental mathematics, reading or writing course(s). In place B. Walker Utilize the Noel-Levitz College Student Inventory with every student taking one or more developmental courses. In place B. Walker Student Success Center advisors will share information with students about the number and frequency of NCSC students starting in developmental work in an effort to reduce the stigma and increase acceptance by students. In place B. Walker Create protocols in each developmental course for triggering the Early Alert process. • Developmental Reading and Writing and FYE • Developmental mathematics Completed In process R. Birk MTH Dept Strategy 2: Improve curriculum and instruction Action Timeline Leader(s) Add a computer enhanced tutorial to each of the developmental math classes In place; being redesigned B. Cyders Mathematics faculty Convert MTH100, 102 & 103 from lecture format to lecture/lab combination. In place, being redesigned B. Cyders Mathematics faculty Utilize PLATO software to enhance developmental curriculum and instructional methods as appropriate. In place; progress continues R. Birk J. Karbula B.Cyders T. Coleman Analyze student success rates in Plato-enhanced courses and compare to success rates in other sections of the same course taught in the traditional fashion By 9-1-07 Data Team R. Birk B. Cyders Research and develop standard protocol to trigger mandatory, one-on-one tutoring in developmental writing classes. Based on protocol, implement mandatory tutoring for writing. In place R. Birk B. Walker Convert RDG115 from a 3-credit, 3 contact hour course to a 1-credit, 2-contact hour lab course that will be taken concurrently with RDG116. In place R. Birk Implement a tutor training program for developmental reading, writing, and mathematics tutors In place S. Luckie B. Walker Provide training to FYE instructors on best practice techniques for success courses. In place; will be ongoing M. Puckett Explore modularized developmental mathematics credits First draft completed; ongoing B. Cyders Provide additional Plato lab coverage for dev. math support. Fall 07 B. Cyders For information on our preliminary results, go to Assessment Results Report and Assessment Results PowerPoint. We have made much progress. However our work in improving student success in developmental mathematics has presented some unforeseen challenges, and for this reason we will refocus our efforts in this area in the coming year. Many of the proposed changes in developmental math courses were not implemented in the way that they were conceived in our original work plan. Some were conceived without sufficient input from the Mathematics faculty. The Plato software acquisition occurred very late in the planning process and therefore was not addressed very thoroughly in the original work plan. Use of the software as an instructional tool has met with mixed reviews from mathematics faculty. A transition to a new department chair mid-year presented some trust and communication challenges for the Math department. There is now new leadership in the Mathematics area and a readiness to rethink and re-design our developmental mathematics strategies. Review (09-27-07): Improving student success in developmental courses is an ambitious and important project. Providing underprepared students with opportunities to succeed academically is consistent with the mission of North Central State College to “provide quality, responsive, lifelong learning opportunities” and with AQIP principles. You may find that you will need more time than the two years you have alloted to bring this complex project to completion, but do not be discouraged. Improving the success of these at-risk students is worth the extra time and effor. The two “strategies” you have identified (“Strengthen the college advising system” and “Improve curriculum and instruction”) are broad and worthwhile goals but they are not helpful to you in identifying specific desireable outcomes until you have identified areas for improvement in advising, curriculum, and instruction. This process of identification should be broad-based and should involve faculty, students, advisors, tutors, and perhaps representatives from the University with whom you share some resources. You are to be commended for linking this project to the national “Achieving the Dream” initiative. This reviewer could not find information on preliminary results from the North Central State College home page. B. Describe how the institution involved people in work on this Action Project. From the beginning, our Board of Trustees and our president have kept this work on the institution’s priority list. This Project is one of the institution’s five strategic initiatives for FY08. The college has supported this Project with institutional dollars and has added grant dollars where appropriate. The college community is updated on the Project at quarterly “President’s Open Forum” meetings as well as fall convocation, the staff inservice day in November and faculty/staff in-service day in April. Our Board of Trustees receives regular reports on the status of our work. There is a lot of energy behind this Project. The work is directed by a Core Team that meets twice a month to discuss progress and next steps for this Project. There is also a Data Team handling data collection and analysis, and a Communications Team charged with keeping the campus and extended community aware of this work. One member of each of these teams serves on the Core Team and acts as a liaison. Our Communications Team prepares a quarterly publication which can also be viewed via the web at http://www.ncstatecollege.edu/atd/news-archive.html and is distributed widely on campus and in the community. This electronic newsletter won the Gold Medallion Award from the National Council for Marketing and Public Relations (NCMPR) in 2007 (to view the award electronically, visit www.ncstatecollege.edu/offices/ia/awards). A presentation regarding our work was made to the Ohio Council of Student Development. Representatives from North Central State College made multiple presentations at the 2007 Achieving the Dream Strategy Institute in Albuquerque, New Mexico. Review (09-27-07): It is good to keep the College community informed about work on this project. It would be even better if more of the stakeholders were involved in designing and implementing the strategies that will help you improve student success in developmental math, English, and reading classes. If faculty teaching these courses are not also teaching in college credit courses, you should involve faculty who are. Remember that a key AQIP principle seeks broad-based collaboration among faculty, staff and students. A complex project such as this gives you a good opportunity to begin creating a culture of involvement at North Central State College. C. Describe your planned next steps for this Action Project. Step 1: Redesign our strategies to improve student success in developmental mathematics with the assistance of a new dean and the Mathematics faculty. Step 2: As we have measured and reported the outcomes of the changes made in the developmental reading and writing areas, our results have raised questions that need to be answered by additional data analysis. In particular, we believe that we need to look more closely at the age of our students and its relationship to success in developmental courses. Our data indicate that our median student age is dropping steadily, and that our youngest students are also those most likely to struggle in developmental courses. We will do more data analysis and then, if appropriate, design new or different strategies based on promising practices with younger learners. Step 3: Continue to find linkages and partnerships with other work going on at the institution or in our community that supports our efforts, or that our efforts can help to support. For example, our college is part of a regional P-16 initiative which we envision will assist us in developing relationships with our secondary partners. This in turn will enable us to better serve the needs of our younger learners. The long term goal is to better align the curriculum in the secondary schools with the expectations of the colleges so that students graduating from our high schools are academically ready for college level work. Review (09-27-07): As you reconsider the steps you are taking to improve student learning in developmental math classes, involve as many of the faculty, tutors, and student services staff as is practical. If you develop a sound approach, you will not need to do it again, should the leadership in the program change. It is likely that most of your students needing remediation will test into developmental classes in more than one area, so the faculty members in developmental mathematics, reading, and English share many of the same students and encounter many of the same problems in helping these students learn. If you have not done so, consider creating cross-disciplinary teams with credit and non-credit faculty to explore particular issues and to develop solutions. In your efforts to find linkages, do not overlook the AQIP Action Project Directory! Many other institutions are facing and addressing the issues that are challenging you. You are not alone! D. Describe any "effective practice(s)" that resulted from your work on this Action Project. a. Our developmental reading faculty created a reading course that converted a lowerlevel reading course from a 3-credit, 3 contact hour course to a 1-credit, 2-contact hour lab course that is taken in conjunction with the upper-level reading course. The reading course combines computer assisted instruction via Plato software, tutoring, and in-class learning experiences. Students complete a reading pre-test and post-test. Prior to the curriculum redesign, student reading levels increased an average of one grade level during the class. Since the implementation of the redesign, students are improving an average of two grade levels. b. Developmental education faculty created protocols (specific to each course) for triggering the Early Alert process. Not only did our number of Early Alerts to students increase significantly, but the success rate of students receiving Early Alerts increased as well. Review (09-27-07): Your developmental reading faculty are to be commended for working collaboratively to create a combined reading course, and your initial results are promising. Is the overall two-grade-level improvement in reading ability greater than the success of students who took the two courses consecutively, rather than in this new combined format? Does that improvement hold up when they enter the third course in that sequence? Are students subsequently able to succeed in reading college-level material? Follow-up studies could provide useful benchmarks. The Early Alert system appears to be working well. E. What challenges, if any, are you still facing in regards to this Action Project? We have some challenges with assuring that we are using the appropriate data to measure our expected outcomes. We tend to look primarily at student success rates (passing with grade of C or better) and in some cases there is other data that might better inform us as to our progress or success with this work. We rely on our faculty who are doing the work in the classroom to alert us to these other measurements (e.g. a reading faculty member suggested that we look at Nelson Denny pre and post scores and reading level improvement for students as another indicator of success, rather than relying so heavily on course grades). Review (09-27-07): As you re-consider your definition of success (completion with a grade of “C” or better), you may want to consider requiring specific scores on exit tests as criteria for successful completion. COMPASS can be used as a screening test, a pre-test, and a post-test in all three disciplines. Other possibilities include Degrees of Reading Power Pre- and Post testing, software that comes with mathematics programs such as MyMathLab, and many other products that may be better suited to your students. Whenever possible, involve all interested faculty, tutors, and student services staff to avoid top-down decisions that have little stakeholder buy-in. You have made some progress on this ambitious project with your Early Alert system, mandatory advising, and improvement in reading levels. Narrowing your scope during this last year may help you in the collection of relevant data. It could be useful to next year's reviewer if you could summarize your results (rather than referring to an external document) on the 2008 Action Project Report itself. F. If you would like to discuss the possibility of AQIP providing you help to stimulate progress on this action project, explain your need(s) here and tell us who to contact and when? Outside assistance with a research design for our future work in improving student success in developmental education would be most helpful. Please contact Margaret Moir, Vice President for Learning Support and retention, at pmoir@ncstatecollege.edu or 419.755.4704. Review (09-27-07):