Savannah State University Position Description – Events Coordinator POSITION DESCRIPTION: Position Title: Events Coordinator FLSA Status: Non-Exempt Reports To: Manager University Events Department: University Advancement Date Prepared: December, 2013 BASIC FUNCTION This position schedules, coordinates, and contracts public events, seminars, conferences, athletic events, and services for campus and/or community organizations. Arranges various aspects of events including but not limited to space reservations, catering requests, technical requirements, security, parking, staffing, or various other services. The Events Coordinator maintains an on-call status and a flexible work schedule in order to coordinate and attend evening and weekend events. NATURE & SCOPE Reporting to the Manager of University Events, the Events Coordinator provides the primary support to create the appropriate environment for effective events and meetings. This position serves as the manager of the customer service process, receiving customer input and responding with a plan of action. The Events Coordinator works closely with Campus Police, Food Services, Athletic Department, Physical Plant, Audio Visual and Computer Services to ensure all events requiring special setup, catering, security, audio visual and computer technology are presented to the customer accurately and effectively. PRINCIPAL ACCOUNTABILITIES Effectively plan and communicate with all areas of expressed needs of the customer Coordinate with the Comptroller and Bursar on billing and collection of contracted fees Coordinate the allocation of revenue and payment of services related to all events Ensure that all appropriate communications for upcoming events are complete and distributed in a timely manner to the appropriate area Work with Residential Services and Programs to ensure that living accommodations are made for conferences and other overnight events Schedule facilities and services for events for the University and outside organizations Supervise and ensure adequate staffing for events and schedule setup with technical crews Recommend to supervisor approval or denial of facility rental for specific events by reviewing rental applications Provide assistance and information to faculty, staff and outside organizations regarding facility use and capabilities. Maintain contact with patrons of clients via telephone or written correspondence Attend events to facilitate operations and respond to emergencies, problems, etc. Maintain direct contact with personnel from the various outside organizations and university departments associated with scheduled events. SPECIALIZED KNOWLEDGE AND EXPERIENCE REQUIRED Post-secondary education or equivalent; college degree preferred. Minimum of two years hotel or conference center experience, excellent quantitative, oral and written communication and problem solving/strategizing skills. Excellent overall computer skills with advance knowledge of Excel, Outlook, and PowerPoint. Exceptional customer service skills are essential. Valid State of Georgia driver’s license is required.