Savannah State University
Position Description – Coordinator of Student Records
POSITION DESCRIPTION:
Position Title: Coordinator of Student Records
FLSA Status: Exempt
Reports To: Registrar
Department: Registrar
Date Prepared: May, 2015
BASIC FUNCTION
Responsible for maintaining and reporting accurate electronic and hard-copy records for current and former students. The
Coordinator of Student Records verifies all data before entering into the permanent record and electronic files to ensure that
accuracy is maintained at all times.
NATURE & SCOPE
Reporting to the University Registrar, the Coordinator of Student Records manages the daily operations and workflow for student
records functions and determines priorities for tasks completion. Oversees accuracy and confidentiality of student records and
supervises scanning of student files into data storage systems. Responsibilities include processing grade changes, previous
semester incompletes, and not reported grades; processes Non-Attendance (NA) grades and unofficial withdrawals and updates
academic records for students who are readmitted to the University.
PRINCIPAL ACCOUNTABILITIES
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Serve as liaison for students and departments seeking information on registration, tuition and other enrolled student issues.
Respond to requests for information regarding enrolled students
Adjust registration for each student as needed
Oversee accuracy and confidentiality of student records and supervise scanning of student files into data storage systems
Update student records in the student information system
Supervise work study students
Process grade changes, previous semester incompletes, and not reported grades
Process Non-Attendance (NA) grades and unofficial withdrawals
Provide GPA for registered organizations on campus and HOPE Scholarship
Update academic records for students who are readmitted to the University
Record transient credits, GRE, and other scores to student records
Assist with degree audit and graduation ceremonies
Assist with the Banner data clean-up for reporting to the Academic Data Mart and the Board of Regents
Analyze and report student records information as needed
Manage and supervise the Registrar’s office in the absence of the University Registrar and the Assistant Registrar
Serve as the School Liaison for transient/exchange programs and monitoring requirements
SPECIALIZED KNOWLEDGE AND EXPERIENCE REQUIRED
A high school diploma plus two years of college; associates degree preferred. At least three years of experience in the Registrar’s
office, or other records related area. The ability to interact effectively with diverse student populations; excellent interpersonal,
communications, and organizational skills, and public speaking experience. Registrar’s Office experience in a four-year university
setting; experience working with the Sungard Banner student information system. Strong technology and technical skills; verbal
and written fluency in a foreign language preferred.