Mata kuliah : J0802 - Produk dan Merk Tahun : 2010 Desain dan Pengembangan Produk Pertemuan 02 Outline • Desain dan Pengembangan Produk • Tantangan dalam Pengembangan Produk Background The economic success of most firms depend on their ability : - To identify “the needs of customers” - “Quickly create product” to meet these needs - Can be Produced at “low cost” Achieving these goals is not solely a marketing problem, nor is it a solely a dsedign problem or manufacturing problem; it is a product development problem involving all of these functions Product vs Product Development A product is something sold by an enterprise to its customers Product development is the set of activities beginning with the perception of a market opportunity and ending in the production, sale and delivery of a product Who Design and Develops Products Three functions are almost always central to a product development project : • Marketing: Mediates the interactions between the firm and its customer. Marketing often facilitates the identification of products opportunities, the definition of market segments and the identification of customer needs Who Design and Develops Products • Design: The design function plays the lead role in defining the physical form of the product to the best meet customer needs. • Manufacturing: Is primarly responsible for designing, operating and / or coordinating the production system in order to produce the products The Composition of a Product Development Team For a Electromechanical Product of Modest Manufacturing Engineer Marketing Professional Purchasing Specialist TEAM LEADER Electronics Designer Industrial Designer Mechanical Designer The Challenge of Product Development The characteristics that make product development challenging are: • Trade offs • Dynamics • Details • Time Pressure • Economics • Trade-Offs: One of the most difficult aspects of product of product development is recognizing, understanding, and managing such trade-offs in a way that maximizes the successof product • Dynamics: Technologies improve, customer preference evolve, competitors introduce products and macroeconomics environment shifts. Decision making in environment of constant change is a formidable task • Details : Developing a product of even modest complexity may require thousands of such decisions • Time Pressure : any one ot these difficulties would be easily managable by itself given plenty of time, but product development decission must usually be made quickly and without complete information – Economics: Developing, producing and marketing a new product requires a large investment. The resulting product must be both appealing to customers and relatively inexpensive to produce