November Communication Coordination Meeting

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OASIS/PeopleSoft Communication and
Coordination Meeting
November 7, 2007
Max’s Ramblings
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Project Transition
Project Milestones
IT Priority Group/Councils
Alliance/HEUG
Educause
UnIversIty Technology OffIce, ArIzona State UnIversIty
Student Administration Milestones
• Fall Semester (Sept, Oct, Nov)
– Faculty Center – rosters, Academic
Status Report, grading
– Transcripts – payment by credit card
– Winter term set-up and registration
– Financial interfaces
– Performance, monitoring, clean-up data
– Spring set-up and registration
UnIversIty Technology OffIce, ArIzona State UnIversIty
Student Administration Milestones
• New Initiatives (Sept, Oct, Nov)
– E – advisor (reports, dashboards)
– QBU version 2
– 2008 Undergraduate Admissions
automation
– DARS moved to Oracle all degree audits
from PS
– DARS changes ID to Empl_ID (Affiliate
ID)
– Academic Status Report
– Non-credit using PeopleSoft
UnIversIty Technology OffIce, ArIzona State UnIversIty
Student Administration Milestones
• Yet to be done (phase 1)
– End of semester processing, end of year
processing
– Graduation and self-service graduation
application
– Managing multiple years, terms, sessions
– Summer semester set-up and
registration
– 1098T
UnIversIty Technology OffIce, ArIzona State UnIversIty
Customer Relationship Management
Milestones
• Support
– UTO Support improvements and working
with PerceptIS.
– Metrics, dashboard
– Category/Type Detail Improvements
– Support e-mail generated
– Confirm prior commitments
– HR uses CRM for support
UnIversIty Technology OffIce, ArIzona State UnIversIty
Customer Relationship Management
Milestones
• 4 th Quarter
– Performance improvements
– Additional customer rollouts solidified
• UTO West
• Field Services
• Fulton
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Search/Match integration
Communication improvements (email/print)
Expanded Reporting
Installed products Added
Document Business Process based on initial
experience
UnIversIty Technology OffIce, ArIzona State UnIversIty
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