Mata kuliah Tahun : 00324 – CRISIS COMMUNICATION AND PUBLIC REALTIONS : 2010 Peranan Public Relations Dalam Krisis Komunikasi Soal Pertemuan 03 - 04 By: Dr. Drs. Dominikus Tulasi, MM. Soal Pertemuan 03 - 04 1. Why public relations is called an enabling function? 2. In what situation public relation could play its main role? Explain! 3. The process of transforming ideas and feelings into symbols and how to organize them is called encoding process, explain why? Bina Nusantara University 3 4. The people’s attitude is a concept about underlying motivations. Explain, why Maslow’s Hierarchy of needs model can work to understand human needs? 5. Mention and explain the stages of Maslow’s human need! 6. The “term” public relation” is an umbrella term that means a multitude of things to different people. Explain, why? Bina Nusantara University 4