Matakuliah Tahun Versi : J0324/Sistem e-Bisnis : 2005 : 02/02 Pertemuan 18 Understanding Internet Marketing Planning 1 Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : • menunjukkan strategi perencanaan pemasaran di Internet 2 Outline Materi • • • • Central Role of Marketing Planning Competitive Advantage and The Internet The Internet Affect Planning Internet Business Models 3 Defining the Problem & Research Objectives Exploratory Research •Sheds light on problem suggest solutions or new ideas. Descriptive Research •Ascertain magnitudes. Causal Research •Test cause- and-effect relationships. •Tests hypotheses about causeand-effect relationships. 4 Research Approaches Observational Focus-group Survey Behavioral Experimental 5 Secondary-Data Sources • • • • • Internal Sources Government Publications Periodicals and Books Commercial Data On-Line – Associations – Business Information 6 The Marketing Research Process Defining the problem and research objectives Developing the research plan Present the findings Collect the information Analyze the information 7 Good Marketing Research: Is scientific Is creative Uses multiple methods Realizes the interdependence of models & data Acknowledges the cost & value of information Maintains “healthy” skepticism Is ethical 8 Ninety Types of Demand Measurement (6 x 5 x 3) World Space U.S.A. level Region Territory Customer All sales Industry sales Company sales Product level Product line sales Product form sales Product item sales Short run Medium run Long run Time level 9 Demand Company Demand Market Demand 10 Estimating Current Demand • • • • Total Market Potential Area Market Potential Industry Sales Market Share 11 Estimating Future Demand • • • • • Survey of Buyers’ Intentions Composite of Sales Force Opinion Expert Opinion Past Sales Analysis Market Test Method 12 • Philip (2000). Marketing Management. The Millennium Edition (Tenth Edition). Prentice Hall. PPT for Chapter : 8 13